MNG91217 Project Management Workbook - Southern Cross University

This document is a comprehensive project management workbook designed for the MNG91217 Project Management unit at Southern Cross University. It encompasses various critical aspects of project management, starting with project selection and charter development, and progressing through communication planning, Work Breakdown Structure (WBS) creation, and RACI charts. The workbook delves into time and cost management, including AoN diagrams, time estimation techniques, and the creation of Gantt charts. Furthermore, it covers progress reporting, scope change management, and project crashing. The final sections focus on risk management, including risk identification and contingency planning, and quality management tools. The assignment presents a case study involving the renovation of an old farmhouse, enabling the application of project management principles across all the topics discussed.

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Student Workbook for MNG91217
Project Management Assessment II
This workbook accounts for 40% of your final grade. The workbook has five topics, each topic is
worth 80 points, adding up to 400 points. Your total point tally will be divided by ten to determine
your grade. For a detailed scoring table per question, please see the ‘Assessment 2 - Rubric’ under
‘Assessment Tasks and Submission’ > ‘Assessment 2 – The Workbook’.

Contents
1 Topic 1: Project Management Introduction, Charter and kick-off.................................................4
1.1 Project Selection Prioritization Matrix...................................................................................4
1.2 Scope Overview (word limit: 150)..........................................................................................7
1.3 Milestone Schedule and Deliverables....................................................................................8
1.4 Initial Risk Identification.........................................................................................................8
1.5 Resources Required...............................................................................................................9
1.6 Initial Stakeholder Identification............................................................................................9
1.7 Team Operating Principles.....................................................................................................9
1.8 Lessons Learned.....................................................................................................................9
1.9 Commitment........................................................................................................................10
2 Topic 2: Communication plan, WBS, and RACI.............................................................................11
2.1 Stakeholder Prioritization Matrix.........................................................................................11
2.2 Project Communications Matrix..........................................................................................11
2.3 Work Breakdown Structure.................................................................................................12
2.4 The RACI chart.....................................................................................................................13
3 Topic 3: Time management and Cost Management....................................................................14
3.1 AoN......................................................................................................................................14
3.2 Time estimation...................................................................................................................14
3.2.1 Time estimation – Enumeration method.....................................................................15
3.2.2 Time estimation – Two Pass method...........................................................................15
3.3 Critical path..........................................................................................................................15
3.4 Resource Loading.................................................................................................................15
3.5 Gantt chart...........................................................................................................................16
3.6 Resources and cost to activity..............................................................................................16
4 Topic 4: Progress reporting scope change, and crashing.............................................................17
4.1 Crashing your project...........................................................................................................17
5 Topic 5: Risk management, and Quality management................................................................18
5.1 Risk identification I...............................................................................................................18
5.2 Risk identification II..............................................................................................................18
5.3 Risk identification III.............................................................................................................18
5.4 Quality tools.........................................................................................................................19

1 Topic 1: Project Management Introduction, Charter and kick-off
1.1 Project Selection Prioritization Matrix
Below is an example of how calculations in a trade-off matrix are performed:
Project/Selection Criteria Criteria A Criteria B
Weight: 5 10 Total
Landscaping project 7 5
(5*7=) 35 (5*10=) 50 (35+50=) 85
Using the example, score each of the projects in the table below. Based on the score, which project
would you choose?
Project/Selection Criteria
Potential
Monetary Gain
Success
Probability Social Opinion
Weight: 5 10 3 Total
Construction Project:
International Hotel, Hawaii 10 (5*10=)50 5 (10*5=)50 5 (3*5=)15 115
Construction Project: Local
Hotel, Brisbane 8 (5*8=)40 6 (10*6=)60 4 (3*4=)12 112
Infrastructure Project: High
Speed Rail – Sydney to
Melbourne 9 (5*9=)45 3 (10*3=)30 8 (3*8=)24 99
Investment project: The Old
Farm House 7 (5*7=)35 7 (10*7=)70 10 (3*10=)30 135
Answer:
Investment project: The Old Farm House

Based on the prior Project Selection Prioritization Matrix, you undoubtedly have surmised that the
Old Farm House investment project is the best option for you at the moment. Following this
decision, the following business case below has been developed for you:
Old Farm House Business Case
You have inherited a century old farm house and acreage in a rural area. You have visited the site
and made an inspection. The house needs a great deal of repair work to get it marginally liveable.
You have itemized the most important things that need to be done and estimated the time required
as shown below.
You plan to use this house for vacations and as a rental property through Airbnb. In fact, your work
colleague as already expressed interest in staying over as soon as the property is finished. Your
parents have sponsored you with a personal loan of $10.000, - that will give you enough money to
buy the supplies and have a spending budget on help from a local contractor and two of his
apprentices. You yourself have committed to working 80 hours over your vacation to fix up the
house, but you are terrible at carpentry and painting. Your vacation of two weeks starts on Monday
the 1st of June, and you prefer to be present when the contractor is on site. Assume you, the
contractor and his apprentices1 all can work up to 8 hrs per day, 5 days per week.
You expect that within 2 years of renting the property you will have earned enough money to repay
your parents.
Each activity is to be performed by one person only.
Continually ask yourself the question “when this is done, what else can I start now, or which things
can I do at the same time?”.
Resources Cost Note
Supplies needed $5.000
You $0 Can do all jobs except
carpentry and painting
Contractor $125 per hour Expert in carpentry
Apprentice I $60 per hour Expert in painting
Apprentice II $40 per hour Can do all odd jobs (except
carpentry and painting)
Please note while working on this project, many assumptions are made that appear unrealistic, such
as for example the wages, or constraints around who can do what. The main reason behind these
decision has been to create an example that is easy for you to work on, while keeping it within small
boundaries.
1 For this case the contractor does not need to be present to have an apprentice working on site

The following List of Most Important Fixes and Project Customer Trade-Off Matrix are provided to
you as background to the project; they are part of the Business Case.
List of Most Important Fixes (not necessarily in order of schedule or priority):
1 Purchase supplies
2 Hang new curtains
3 Repair wooden shutters
4 Paint shutters
5 Hang shutters
6 Repair wooden porch
7 Paint porch
8 Repair wooden floor
9 Sand floor
10 Refinish (paint) floor
11 Paint ceilings
12 Paint doors
13 Paint interior walls
14 Paint exterior walls
15 Wash exterior windows
16 Wash interior windows
Project Customer Trade-off Matrix
Old Farm House Enhance Meet Sacrifice
Cost
Cannot go over
$10.000
Spend full budget
to save time
Schedule
Save time (you are allowed
to spend the full budget if it
enhances time finished)
Must finish in two
weeks (10
business days)
Quality Must meet
Scope Must meet

1.2 Scope Overview
The Investment project: The Old Farm House has been initiated for developing the effective
understanding of the work and development of construction management. The
construction projects would be helpful for developing an understanding of the project
principles and factors. The old farm house would require the use of the specific alignment
and the utilization of the work development. The renovation and refurbishment of the old
farm house would be supported by the involvement of the construction project works and
the utilization of the improved work development. The completion of the farm renovation
would allow the renting of the farm to tourists.

1.3 Milestone Schedule and Deliverables
Milestone Completion
Date
Acceptance
Criteria
Stakeholder
Judge
Charter signed off 12/3/18 Sign off Client
Purchase supplies 12/6/18 Quality Supplier
Shutters 12/8/18 Quality Contractor
Porch 12/8/18 Easy Interior Designer
Floor 12/9/18 Appearance Contractor
Painting 12/12/18 Appearance Painter
Windows 12/13/18 Size Carpenter
Project completion 12/18/18 Final Deliverable Project Manager
1.4 Initial Risk Identification
Project (Potential) Risks Risk Owner Contingency Plans
Delay in Completion Planner Time Management Plan
Over budget Budgeter Contingency Budget
Quality Issues Quality Analyst Quality Control Tools
Labour Issues HR manager External Contractor

1.5 Resources Required
Funding: A loan of $10,000 has been taken for project
People: Project Manager, Planner, Budgeter, Quality
Analyst, HR manager, Contractor, Workers,
Suppliers, Interior Designer, Painter, and
Carpenter
Equipment: Construction Equipment, Painting Brushes
and paints, cables, and Lights and fans
Other: power supply, main line, transportation
1.6 Initial Stakeholder Identification
Stakeholder Interest in Project Priority (High/Medium/Low)
Client Financial gain High
Project Manager Completion of the Project Medium
Contractor
Completion of the
Allocated works Low
End User Use of the end product High
1.7 Team Operating Principles
Please list a minimum of three Team Operating Principles you believe are important for your project
(refer to textbook):
 Team Work
 Communication
 Skills and Knowledge
1.8 Lessons Learned
Please list a minimum of three Lessons Learned you believe can contribute to your project:
 Scheduling Methodology
 Resource Management
 Risk Management

1.9 Commitment
Fill out the first column of the table below:
Sponsor Department / Organisation Signature
Chris Jacob N/A Chris Jacob
Project Manager Department / Organisation Signature
<<name of the student>> N/A <<name of the student>>
Core Team Member/s Department/ Organisation Signature
Linda Jones N/A Linda Jones
Kathie Greg N/A Kathie Greg
Michael Cole N/A Michael Cole

2 Topic 2: Communication plan, WBS, and RACI
2.1 Stakeholder Prioritization Matrix
Stakeholder:
What is the
stakeholder’s
main interest? Power Interest Influence Impact Urgency Legitimacy Total
Priority (a
score of 6-9 =
low, 10 to 14
= medium,
15 to 18 =
high))
Client Financial gain 3 3 3 2 2 2 15 High
Project Manager
Completion
of the Project 2 3 1 3 2 2 13 Medium
Contractor
Completion
of the
Allocated
works 1 1 2 2 1 2 9 Low
End User
Use of the
end product 3 3 2 2 2 1 13 Medium
2.2 Project Communications Matrix
Stakeholder
Learn From
Stakeholder
Share With
Stakeholder Timing Method
Owner
(responsible for
communication
)
Client Project
Manager Supplier Once Meetings Budgeter
Project
Manager Client Project team Monthly Emails Project team
Contractor Project
Manager Workers Weekly
Documentatio
n Supplier
End User Client
Project
Manager Once Manuals Trainer

2.3 Work Breakdown Structure
Investment project: The Old Farm House
WBS
Code Activity Name Predecessor(s)
1 Charter signed off
2 Purchase supplies 1
3 Shutters
3.1 Repair shutters 2
3.2 Paint shutters 3.1
3.3 Hang shutters 3.2
4 Porch
4.1 Repair porch 2
4.2 Paint porch 4.1
5 Floor
5.1 Repair floor 2
5.2 Sand floor 5.1
5.3 Refinish (paint) floor 5.2
6 Painting
6.1 Paint ceilings 5
6.2 Paint doors 6.1
6.3 Paint interior walls 6.2
6.4 Paint exterior walls 2, 3 & 4
7 Windows
7.1 Wash exterior windows 2, 6.1 & 6.4
7.2 Wash interior windows 2, 6.2
7.3 Hang curtains 2, 6.2, 7.2
8 Project completion