HRM Report: Southwest Airlines HRM Challenges, MS MTA 2019-20

This report analyzes the HRM challenges faced by Southwest Airlines, focusing on issues such as training, recruitment, operational costs, and staff motivation. It also examines the broader HRM problems within the low-cost carrier (LCC) industry. The report identifies key challenges for the future of HRM both within Southwest Airlines and in the general professional environment. Furthermore, it suggests potential solutions to address these challenges, offering insights and recommendations for improved HRM practices. The report includes an executive summary, introduction, overview of Southwest Airlines, HRM problems analysis, and a conclusion, along with a bibliography. The assignment was part of the MS MTA HRM module, requiring a group report with a focus on analysis and reflection on the HRM issues within a chosen company.

Running head: GLOBAL HUMAN RESOURCE MANAGEMENT
GLOBAL HUMAN RESOURCE MANAGEMENT
Name of the Student
Name of the University
Author Note

1GLOBAL HUMAN RESOURCE MANAGEMENT
EXECUTIVE SUMMARY
An overall summary of the report would be included in this section.

2GLOBAL HUMAN RESOURCE MANAGEMENT
Table of Contents
Introduction..........................................................................................................................3
Overview of South West Airlines........................................................................................3
HR problems in Southwest Airlines....................................................................................3
HRM problems in LCC.......................................................................................................3
Conclusion...........................................................................................................................4
Bibliography........................................................................................................................5

3GLOBAL HUMAN RESOURCE MANAGEMENT
Introduction
An introduction to the report would be included in this section.
Overview of South West Airlines
An overview of the company would be included in this section.
HR problems in Southwest Airlines
The South West Airlines is known to have been facing a number of problems in terms of
the management of the human resources that are present within the company. The concerned
company faces issues due to the lack of the proper training and the lack of proper recruitment in
the given scenarios. The other issue that has been bothering the company refers to the increase in
the cost of the operations as are presented within the internal operations of the company. The
lack in the proper availability of the concerned staff have been leading to the demotivation
among the concerned staff as well. This in turn has been affecting the overall performance of the
given airlines as well.
HRM problems in LCC
There have been a huge number of issues that are faced by the low-cost carriers that are
operational in the international markets. The low-cost carriers are known to have been facing
issues in the international markets due to the increase in the cost of the production that is faced
by the concerned airlines. There has also been issues due to the decrease in the number of
employees who have been serving the given organizations. The lack in the skilled staff and the
number of employees who have been enrolled in the payroll of the company has been leading to
various issues in terms of the operations of the companies that has been operational in the
international markets.

4GLOBAL HUMAN RESOURCE MANAGEMENT
Conclusion
A conclusion to the report would be included in this section.

5GLOBAL HUMAN RESOURCE MANAGEMENT
Bibliography
Bratton, John, and Jeff Gold. Human resource management: theory and practice. Palgrave,
2017.
Noe, Raymond A., John R. Hollenbeck, Barry Gerhart, and Patrick M. Wright. Human resource
management: Gaining a competitive advantage. New York, NY: McGraw-Hill Education, 2017.