Spice Symphony Restaurant Review: A Customer Experience Report

Desklib provides past papers and solved assignments. This report analyzes customer experiences at Spice Symphony restaurant.

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Introduction
Spice Symphony is one the trending Indian Restaurant located on 150 E. 50 th St. 3rd
Avenue, New York. The restaurant is popular for a great mix of Indian cuisine and
ambiance. Spice Symphony is popular for its spicy Indian and Indo-Chinese dishes
providing with a satisfying combination of spices and savory (Trip Advisor, 2019). The
restaurant is also famous for its light ambiance providing a homely environment with
extremely friendly and accommodating staff. The place has also been awarded
Traveller Choice Award 2018 and 2017 by Trip Advisor.
Three reasons why people come to this place?
 Excellent Indian and Asian cuisine
 Romantic and light hearted ambiance (Trip Advisor, 2019)
 Value of money services
Three examples what’s the magic that attracts them?
 Outstanding services with friendly staff
 A wide range of vegetarian and non-vegetarian dishes to choose from
 Delightful ambiance (Trip Advisor, 2019)
Three examples what’s the perceived value or return receive by coming here?
 A homely environment with helpful staff
 Truly delightful experience with a perfect combination of spices (Trip Advisor,
2019)

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 Value for money food and dining experience
I have not been to this place as I am not very fond of Indian or vegetarian dishes. I don’t
come here because I don’t have the type of circle who would like to visit such places. I
am also not comfortable with too much friendly staff keeping in an eye over every now
and then. I am also not in the likeness of visiting places with light music choices and
providing a homely atmosphere.

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Conclusion
Yes, my experience has changed the position of this restaurant in my mindsets. I have
experienced friendly staffs that are delightful to help and provides with personal space. I
also tried some of their specialty like the Chicken Tikka which was amazing in taste. I
would like to visit this place in future.

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References
 Trip Advisor (2019). Spice Symphony. [Online].Trip Advisor. Available at:
https://www.tripadvisor.in/Restaurant_Review-g60763-d3603515-Reviews-
Spice_Symphony-New_York_City_New_York.html. [Accessed: 24th January
2019].