Business Plan: Launching St. Francis Medical Centre in Lagos, Nigeria

This business plan outlines the establishment of St. Francis Medical Centre in Lagos, Nigeria, focusing on mother and child healthcare. It addresses the critical need for improved healthcare services in the region, highlighting the high mortality rates and various health issues faced by women and children. The plan includes a project rationale emphasizing the importance of the initiative, especially given the gaps in existing healthcare infrastructure. It details project objectives, such as providing affordable and accessible healthcare services, and outlines the organizational structure, operational strategies, and potential for future expansion. The plan also incorporates market analysis, considering the socio-economic factors and health challenges prevalent in Nigeria. It also discusses the resources required, potential for government support, and the positive impact the medical center aims to have on the community. The plan also covers the management structure, services offered (emergency care, diagnostic services, etc.), and the importance of awareness programs to promote health-seeking behavior. Finally, the plan considers the financial aspects of launching a healthcare organization and the need to secure funding and partnerships to ensure the project's sustainability and success.

Business Project
Management

Table of Contents
INTRODUCTION...........................................................................................................................1
PROJECT RATIONALE.................................................................................................................3
PROJECT OBJECTIVES................................................................................................................6
PROJECT ACTIVITIES..................................................................................................................9
MANAGEMENT...........................................................................................................................13
RESOURCES................................................................................................................................16
CONCLUSION AND RECOMMENDATIONS..........................................................................17
REFERENCES..............................................................................................................................19

INTRODUCTION
Business plan is the process under which information is complete analyse and accessed
through proper market analysis. There is complete and relevant information about market
through which it is easy to understand changes which are taking place in market. There is
requirement of complete and relevant information through which it is easy for individuals to
understand policies which is specific and relevant for successful implementation of business
venture in industry. In this report, there is discussion about launching new business health care
organization for mother and children care. It is important and relevant for individuals to properly
plan actions with the help of which it is easy for individuals to perform their operations. It is
crucial and relevant for individual to understand what are the ways through which they can
launch new business organization (Schwalbe, 2015).
In Nigeria, there is less health care organizations for children and women. Hence
business is launched for health care of this sector. This health care organization is named as St
Francis Medical Centre, established in Lagos, Nigeria. This business plan is launched in
partnership with individuals who have knowledge about medical line. St Francis Medical Centre
is registered under partnership act, hence operations are authentic and relevant where patients
can rely. There is availability of emergency services for ladies and children at cheap rate, so they
can get best health care services and social and economic development of society is possible.
I selected this project because once I see pathetic situation of a women who is suffering
from labor pain. At the end of the day, she had lost her child because of lack of proper treatment
to her. She is not able to pay higher fees at private hospital and at government organization,
doctors are not treating her with best services. At that time, I think to launch an health care
organization for women and children. This project is related to my career and education line, so
if I launch such organization, then I get heights in professional career because I see different
cases with the help of which my knowledge and experience gets improved. As my business plan
is for development of society, so I will get aids from government as well such as tax benefits,
rebates, medicines at concessional rates, etc. In Nigeria, there are different problems among
females, so it is important and relevant to understand changes which are taking place in external
market. Hence scope of mother and child health care organization is best because this is the way
through which social development is possible (Saunders and Lewis, 2012). There are many
changes taking place in external market such as change in climate due to which health issues
1

arise among women. When there is proper and appropriate health services to consumers, then
there is improvement in social development of Nigeria. There are many problems related to
impure water there are many problems which arise among disease such as Breast cancer,
gynecological health, pregnancy issues, etc. so there is requirement of a health care organization
which affects development of society. St Francis Medical Centre is the organization which
provides complete health care solution to women and children. This organization is situated at
most populated location of Lagos, Nigeria. There is requirement of proper resources through
which it is easy for partners to launch new business venture in new market. As there are many
organisations which are working in organisations working in similar sector, so it is essential and
relevant for understanding their policies and then perform actions. With this business project, I
am performing role of an active partner in society because I have educational degree of similar
sector. In future, there are more growth opportunities for new health care organisation i.e. St
Francis Medical Centre in Lagos, Nigeria as partners can expand their business in different parts
of countries and convert organisation in company.
In St Francis Medical Centre, there is staff of around 30 employees who are divided in
different departments. There are different sections for women and children care, hence it is easy
for people to understand which department is working for what and there is ease in registration
as well. There is availability of services such as blood test, sonography, X- ray, emergency ward,
urine test, sugar and BP check, etc. which are some essential services required for health care of
children and women. There is proper staff through which better and relevant services can be
provided to consumers. There are sometimes emergency services required by women such as
during labour pain, accident, etc. There is requirement of awareness program through which
people gets knowledge about importance of health and they are ready to visit hospitals regularly
(Lechler, Edington and Gao, 2012). This enhances possibilities of growth and development of St
Francis Medical Centre in society.
2

PROJECT RATIONALE
This project is important and sustainable in current market because there is increment in
mortality rate of infants because of different problems such as lack of proper treatment, medical
health issues to women, etc. there are many health issues which arise in women and children of
Nigeria and they are not getting proper advise and treatment to deal with it. There are
possibilities that morality rate in Lagos, so scope of growth and development of St Francis
Medical Centre is more in industry. With this project, it is easy to understand what has to be
done through which hospital idea can be executed. In Nigeria, there are many problems which
arise among people such as respiratory problems, HIV, malnutrition among children. Quality of
water is not fine due to which there are problems in females as well. They are not able to give
birth to healthy infant. This makes social and physical growth of Nigeria (Goldratt, 2017).
(Source: Mental illness more common among young women, 2019)
As per above picture, it is clear that females are suffering from different mental health
issues. From the above picture, it is clear that girl children are more suffering from mental health
3
Illustration 1: Mental illness more common among young women

issues through which they have to deal. In girls at age of 17-19 complaint of mental disorder is
around 23.9% which is much higher, so it is important for society to deal with it. Hence
launching of new business plan goes in positive direction.
(Source: Problems in accessing health care, 2019)
There are many people which are suffering from different health issues such as blood
pressure, sugar, indigestion, etc. which requires fast and frequent services. As per graph, it is
clear that 2004, health issues 12% women are suffering from problems in women. In 2008, this
ratio leads to 38% which is very high. This increases morality rate in Lagos, Nigeria and people
are suffering from different problems. But in 2012, this ratio gets down because of government
interference and promotion of health care organization. There is requirement of complete and
relevant information with the help of which people are able to understand ways through which
they can take care of themselves. If people are unhealthy, then this affects future generation
badly. Hence launching of new venture is St Francis Medical Centre is fruitful for society and
organisation will get subsidiaries and tax benefits from government as well. Hence in near future,
it is easy for managers to understand what has to be done and able to perform activities as per
external market (Jeston, 2014).
4
Illustration 2: Problems in accessing health care

Apart from this there are many other disease as well due to which children and females
are suffering such as malaria, infectious diseases, non infectious disease, diarrhea disease, etc
with which liver, lungs, heart problem, arise among children. When they are not getting proper
nutritious diet, then their physical and mental growth is not possible. This creates problems in
society and they are not able to perform their routine work in appropriate manner. Hence this
business plan for launching St Francis Medical Centre. In next 10 years, partners of St Francis
Medical Centre have view that they must open their centres in different 5 cities of Nigeria
through which possibilities of harmful disease to women and children can deal with it in proper
manner.
There are very less people who have complete knowledge about ways through which they
can keep themselves safe and secure. This business idea is important for not only for earning
profits but also for social growth and development. This business project is important because
panning is done regarding organising and staffing of employees. With conduct business research,
it is clear that what is the growth rate of St Francis Medical Centre in Lagos and techniques
which has to be accepted. It is predicted that if business organisation St Francis Medical Centre
will open in different parts of countries which assist in improving and resolving health issue and
transforms organisation with company status (Verzuh, 2015). As there is major problem of
unemployment in Nigeria so in future, St Francis Medical Centre provide employment
opportunities to other people as well. This makes financial, social growth of country and
management of St Francis Medical Centre gets more diverted towards their work.
5

PROJECT OBJECTIVES
While individual is launching new health care organization for child and female, then
they have objective for providing best health care services at cheap rate. Main objective behind
establishing St Francis Medical Centre is to improve health graph is women and child. There are
many disease arise among women, so when there is establishment of health organisation. They
provide 24*7 health care services. St Francis Medical Centre is established for providing health
services, wards, emergency services, etc. This organization is established with dental care,
nutritious support, etc. through which women and children is able to deal with their suffering.
Individual is establishing this organization in partnership, but with their quality services, they
want to make it getting aid government through which they can provide free of cost services to
people. In this organization, there is consultancy to people through which mothers can provide
nutritious diet to their children (Bai and Sarkis, 2013). When mother are health, then they can
build healthy society. There are many issues which is faced by girls and women of Nigerian
society during their adult and adolescence, hence if there is regular awareness program, then it is
easy to get positive impact on society. Objective of St Francis Medical Centre is make Lagos
society providing best services for women and children and reduce health issues in them by
2022.
There is requirement of an organization which is working in health and social
organization and provides best health care services to consumers. In Nigeria, there are many
health issues faced by people and it is important that they get proper treatment through which
they can deal with it. Organizational structure of St Francis Medical Centre is in the form of
partnership. This association is registered under partnership act, hence it is easy for working in
ethical and authentic manner. It is important for understanding ways through which business
expansion is possible. There are many changes taking place in external market due to which
people suffer from their health, hence there is requirement of health and social care organization
where people can get best services and get improvement in their health.
Organizational structure of St Francis Medical Centre is divisional through which it is
easy to launch services for health and social care organization. Under this organizational
structure, there are different roles and responsibilities for every individuals and they are working
in specified time. With the help of this structure, it is easy for individuals to launch new health
care organization. With the help of this structure, there is operational efficiency which makes
6

positive and long term relations with patients. As organizational objective is to improve health of
women and child and provide them best advise for curing themselves. If growth of infant is not
good, then they can not survive for longer time in society (Meredith, Mantel Jr and Shafer,
2017). When whole organisation is divided into different divisional organisational structure then
it is to perform actions and in case of any issue particular department can perform actions in
better and effective manner. As there are less organisations which are working for women and
children, so scope of growth is more but at the same time, it is crucial to understand medication
which is according to health of patient.
(Source: Organizational Structure, 2019)
As per above mentioned structure, it is clear that at management level there are partners
who are registered under partnership act and are responsible for operations of health care
organization. Then under them, there are medical staff under which there are doctors and MR.
They individuals are divided under different departments such as nursing, clinical support
services, ancillary services, information, etc. These are the departments which are working for
7
Illustration 3: Organisational Structure

providing proper food, medication, therapy, operations, etc. of patients (Harrison and Lock,
2017).
Organizational behavior refers to the nature and behavior of individuals which are
working in organization. It is essential that if an new organization is established, then they have
to perform operations in better and effective manner. If policies of St Francis Medical Centre is
positive then performance of workers is also positive.
8

PROJECT ACTIVITIES
In health and social care organization, St Francis Medical Centre there are different
services offered such as dental services, cardiology services, gynecologist services, etc. with
which child and women health care services can be provided. There are many health care
services which has to be considered covered under quality care commission. There are many
children admitted to St Francis Medical Centre, so it is important to hire child expert who
provides complete knowledge to their parents regarding his/ her health care. When childhood of
infant is up to the mark, then it is easy to maintain positive environment at organization. In order
to maintain long term existence in medical industry, there is requirement of proper cleanliness
through which consumer satisfaction can be achieved. Patients are crucial source through which
organizational growth and development is possible (Nicholas and Steyn, 2017). Quality of
services are offered with the help of quality management technique such as rating system,
feedback from consumers, BARS strategy, etc.
With the help of these techniques, it is easy for partners of St Francis Medical Centre to
maintain positive outcome from them. These days, consumers are more smart as usual such as
they want best services through which there is improvement in their health prospects.
Management of St Francis Medical Centre is good so there is proper synchronization in business
operations. This assist in achieving business aims and objectives.
Establishing new business enterprise is not easy task, there is requirement of complete
and specific knowledge about market with the help of which growth opportunities for St Francis
Medical Centre is enhanced. There is complete and relevant information with the help of SWOT
analysis, PESTLE, Porter's five force model, etc. which assist in coming with successful business
venture. In health care organisation, quality is the main factor which has to be considered by
partners of St Francis Medical Centre. There is hiring of expertise through external sources
which provides services of best and appropriate use of technology is done. There is setting of
research and development department which focus on collecting information from market and
implement it on business organisation. There are proper measures through which patients are
kept safe such as proper guide and nurse which takes care of their medication (Meng and Boyd,
2017). This makes good image in mind of patients and relatives and assist in getting positive
impact of health problems. There is use of business phones and other communication techniques
9

through which it is easy to communicate what activity is required to be performed. There will
effective management which keeps complete record of patient's their check in, check out, etc.
through which it is easy to maintain proper check of vacant bed and accordingly planning will be
done for further arrangements. It is important and relevant to understand requirement of
employees and ways through which it can be fulfilled. For St Francis Medical Centre, it is
important to evaluate what has to be done and perform actions in order to make long term
existence in industry.
American Accreditation Commission International (AACI) association applies proper
accreditation through which there is proper maintenance of quality offered by St Francis Medical
Centre (Papke-Shields and Boyer-Wright, 2017). There are some activities which has to be
followed by partners through which it is easy to complete project and get positive outcome from
it. These activities are as under-
10

There are different activities which has to be performed by project manager for launching
new business venture in industry. When there is proper actions performed in order to achieve
aims and objectives, then it is easy to get positive outcome with it. There are different activities
such as fragmented point solution under which solution is analyzed to deal with issues which
11

arise in society (Silvius, 2017). After it, there is discussion, there is collection of information and
data is interpreted for the purpose of warehouse, through which it is easy to analyse what are the
possible ways through which growth can be achieved. After this registration of patients who
arrived to St Francis Medical Centre which provides information about number of patients might
visit organisation and accordingly arrangements can be done. There is automated system through
which reporting of patients is done which makes proper registration of patients and possibilities
imbalance in resources is less. There is requirement of effectiveness of clinical reporting and
perform actions in context to achieve aim of establishing new health acre organisation. Then
analysis of investment is done whether invested amount give proper return or not. There is
requirement of complete information about sources which are required for the purpose of
maintaining cost at lowest side. It is essential and relevant for partners to evaluated ways through
which St Francis Medical Centre can provide best services and able to improve social
development of Lagos Nigeria is possible. When project activities are performed in specific
manner, then it is easy to get positive impact from newly establish business enterprise. There is
requirement of many workers through which business idea can be executed, hence it is essential
to select candidates who have complete and relevant information about medical line and perform
actions in better and effective manner (Engelbrecht and et. al., 2017).
12

MANAGEMENT
Management refers to the process through under which business operations are properly
planned, organized in systematic manner through positive outcomes can be achieved. There are
different process which are required to be understood with the help of proper activities. When
there are different activities providing relevant outcome, then it is easy for partners of St Francis
Medical Centre to achieve aims and objectives. Management of this organizations is under three
partners who makes proper plan for establishment of organization and its operations.
There are many changes taking place in external environment such as change in demand
of consumers, technological up- gradations, etc. through which operational efficiency can be
achieved. But at the same time management of St Francis Medical Centre have to approve plan
for implementing new technique (Silvius, 2018).
There is requirement of different employees for providing best and relevant services,
such as dentist, house keeping personnel, HR, etc. who assist in establishing new business
venture in Nigeria. Employees are selected from external sources such as campus placement,
online recruitment, placement agencies, etc. this is the way through which best talent can be
selected in the organization. There is requirement of proper leadership to employees through
which organizational performance of St Francis Medical Centre can eb improved. There are
different types of leadership styles such as autocratic, democratic, transformation, laissez- faire,
team leadership style, etc. with which leadership is possible. Out of these team leadership style is
one of the best because as St Francis Medical Centre is working under different divisions, so it is
easy for partners to evaluate perform and set standards. In case of any negative outcome, partners
can check performance of team and in case of any negative outcome. It is easy for partners to
lead team and get positive results from them.
Leadership is the process through which there is some guidance to people through which
business actions are performed in specified manner. When there is proper leadership in team
among workers, then it is easy to get positive outcome. There is divisional organisational
structure at St Francis Medical Centre and their activities are related with each other. Hence in
this case leadership assist in providing positive outcome (Kivilä and et. al., 2017). There are
different approaches for leadership as well such as traits, situational, functional, relational and
transformation approaches with which it is easy for partners to lead team and get positive
outcome over it.
13

Transformation leadership approach can be used for the healthcare services provided by
St Francis Medical Centre within Nigeria. This method ensure that the leader encourages their
staff in such a manner they get motivated and bring the significant changes by shaping the
economy effectively (Donetto and et. al., 2015). This lead to the innovative changes that is
performed by the organization in order to enhance the healthcare service and improve the health
of patient. Additionally, the application of this strategy is suitable to encourage the workforce to
function together. This not only leads to collective completion of work but they identify the best
possible solution which can be used to deal the specific issue like growth in health issue specially
within females by arriving at the specific solution (Schwalbe, 2015). Along with that as it is
significant that all the organization especially healthcare need to function ethically and achieve
the standard effectively. So this strategy creates synergy and maintain cooperation in order to
make best possible decision and reach out to the objective successfully.
Swot analysis
Strength
 St Francis Medical Centre will come up
with the advance technology or the
medical equipment that can help the
internal management to provide better
and quick facility. Along with this it
carry out overall functioning within
specific time duration.
 The company has planned to use best
possible strategy and continuously
work on the quality improvement.
Opportunity
 The company can indulge into
collaboration so that they can easily run
better training programme and cope up
with the turnover issue.
 Create training or the mentor
programme in order to enhance the
knowledge of internal stakeholder and
keep them updated with the changes
exist in external environment (Saunders
and Lewis, 2012).
Weaknesses
 Due to the increase in health issue
within the females and child of Nigeria
it may become difficult for the limited
staff to access each and every patient
by giving them quality time.
Threat
 The external factor like political or
economical insecurity within Nigeria
can affect the functioning of respected
company.
 Increase in competition as well as any
change in the legislation policy can
14

 It may become difficult for company to
manage in case of turnover or
absenteeism rate as it can even affect
the training management programme.
leads to budget deficit.
15

RESOURCES
Resources are the sources which asssit in performing actions for establishing St Francis
Medical Centre in appropriate manner. There is requirement tangible as well ans non tangible
assets with the help of which partners are able to execute idea of establishing new health care
organisation. In order to maintain adequate functioning of an organization the healthcare services
can make the effective use of the various resources that is demonstrated below:
Financial resources: It is necessary that the St Francis Medical Centre need to have
adequate funds so that they can carry out all the monetary transaction of the business. So to
maintain cash reserve the healthcare can look for various sources and utilize the amount
effectively (Gope and Hwang, 2015). In order to collect finance, partners of St Francis Medical
Centre have different sources such as bank loans, venture capital, etc. In order to collect short
term financial requirement, facility of bank overdraft, commercial paper, etc. through which cost
can be maintained. There are three partners so they can use personal funds through which cost of
interest rate can be maintained.
Physical resources: It involve all the item such as beds, building, papers that are the part
of care services. These resources need to be effectively utilized so that the internal management
can plan out the resources and articulate them effectively (Lechler, Edington and Gao, 2012).
There is requirement of big premises with 5-storey building, so hospital can be open. There is
requirement of employees such as for technical staff, IT expert, etc. through which operations are
performed in appropriate manner. There is requirement of bed, tablets, almira and other furniture
with the help of which business activities are performed in specified manner. A
Human resources: These are the main asset of company which include doctors, nurses,
dentist, physician and so on. So St Francis Medical Centre need to provide them training on the
regular basis this maximizes their capability and experience to handle patient successfully. When
there is availability of employees, then only action can be performed but at the same time, if
performance is up to the mark and patients are able to get improvements in their health and deal
with problems (Nilsson and et. al., 2017).
Therefore, effective utilization of the resources does not only help to create the balance
between deficit and surplus. Along with this it can also help the selected organization to gain the
advantage of long term sustainable development.
Budget
16

Budget is the predetermined action taken by the organization to allocate the fund
effectively and on different business activities (Pindyck and et. al., 2015). This help to maintain
or sustain the cash requirement by minimizing the chances of unnecessary activities. Hence, it
lower the gap between actual and the the standard budget of an organization by controlling the
chances of deviation.
Activities Fund
Staff recruitment £10000
Medical equipment £60000
Marketing activities £40000
HR activities £20000
Purchasing inventory £30000
Total Expenditure £160000
Thus, on the basis of budget it has been evaluated that St Francis Medical Centre need to
incur the expenditure of £160000 in order to establish their healthcare care services within
Nigeria and gain best possible revenue.
Monitoring and Control: On the basis of monitory and control St Francis Medical
Centre will keep the surplus amount as cash reserve which can be used during emergency
situation. Along with that the budget will be updated in the regular basis to minimize the chances
of variations (Goldratt, 2017). If execution of St Francis Medical Centre, then there is problem
whether business operations are performed in specified manner or budget is set less. So in this
case partners have to understand what has to be done through which budget provides outcome as
per specified budget. While setting budget all the aspects and contingencies have to be
considered, so there will not much variation in targeted budget and actual outcome.
CONCLUSION AND RECOMMENDATIONS
On the basis of report it has been determined that
Business plan is the in-depth study of the market that help the firm to gain the real insights with
the help of which firm can make the effective strategy. This is especially use during the launch of
new business or healthcare services so that they can exploit the opportunity and resolve the issue
17

faced by the society. Hence, this is the crucial step that ascertain the relevant information which
is used by firm to attain their objective successfully.
From the above discussion, all the aspects which has to be considered are clear such as
resources required, objectives behind establishes health care organisation, strategies for complete
project, time required to complete it, management of association, etc. but there are some flaws as
well with which partners have to deal to get positive outcome. Hence some recommendations are
provided through which positive outcome can be achieved. Along with that some of the
recommendation for the company are defined below:
 As St Francis Medical Centre healthcare services is coming up with three partners so this
partnership number and their ratio should be increased so that they they gain the
advantage of using huge resources. This can help the healthcare service to gain better
position due to contribution and chances of limited liability.
 Further, respected healthcare institution can either collaborate or form strategic alliance
with other partners in order to serve the children and women of Nigeria effectively.
 There must be marketing of establishing new venture which assist in communicating
people regarding services offered by St Francis Medical Centre. There must be some
discount offers for women, so they prefers to avail services from them.
 Employees must communicated properly about their roles and roles and responsibilities ,
so it is easy to maintain positive relations with consumers and maintain long term
relations.
 As St Francis Medical Centre is newly establish organisation, so in this case there is
requirement of taking feedback from consumers and corrective actions has to be taken to
deal with them. This assist in maintaining brand loyalty and able to maintain long term
existence in society.
With the help of above mentioned recommendations, there are less possibilities of getting
affected business idea in negative manner. In order to access policies and perform actions to
achieve positive outcome, there will use of regular evaluation of business operations with the
possibilities of negative actions are less and in case of negative result corrective action can be
taken at that instance.
18

REFERENCES
Books and Journals
Bai, C. and Sarkis, J., 2013. A grey-based DEMATEL model for evaluating business process
management critical success factors. International Journal of Production Economics.
146(1). pp.281-292.
Donetto, S and et. al., 2015. Experience-based co-design and healthcare improvement: realizing
participatory design in the public sector. The Design Journal. 18(2). pp.227-248.
Engelbrecht, J., and et. al., 2017. The influence of business managers' IT competence on IT
project success. International journal of project management. 35(6). pp.994-1005.
Goldratt, E. M., 2017. Critical chain: A business novel. Routledge.
Gope, P. and Hwang, T., 2015. BSN-Care: A secure IoT-based modern healthcare system using
body sensor network. IEEE Sensors Journal. 16(5). pp.1368-1376.
Harrison, F. and Lock, D., 2017. Advanced project management: a structured approach.
Routledge.
Jeston, J., 2014. Business process management: practical guidelines to successful
implementations. Routledge.
Kivilä, J., and et. al., 2017. Sustainable project management through project control in
infrastructure projects. International Journal of Project Management. 35(6). pp.1167-
1183.
Lechler, T. G., Edington, B. H. and Gao, T., 2012. Challenging classic project management:
Turning project uncertainties into business opportunities. Project Management
Journal, 43(6), pp.59-69.
Meng, X. and Boyd, P., 2017. The role of the project manager in relationship management.
International Journal of Project Management. 35(5). pp.717-728.
Meredith, J. R., Mantel Jr, S. J. and Shafer, S. M., 2017. Project management: a managerial
approach. John Wiley & Sons.
Nicholas, J. M. and Steyn, H., 2017. Project management for engineering, business and
technology. Routledge.
Nilsson, E and et. al., 2017. Incidence and determinants of hyperkalemia and hypokalemia in a
large healthcare system. International journal of cardiology. 245. pp.277-284.
Papadopoulos, I and et. al., 2016. Developing tools to promote culturally competent compassion,
courage, and intercultural communication in healthcare. Journal of Compassionate
Health Care. 3(1). p.2.
Papke-Shields, K. E. and Boyer-Wright, K. M., 2017. Strategic planning characteristics applied
to project management. International Journal of Project Management. 35(2). pp.169-
179.
Pindyck, T and et. al., 2015. Treating hepatitis C in American Indians/Alaskan natives: a survey
of project ECHO®(Extension for Community Healthcare Outcomes) utilization by Indian
Health Service providers. SAGE open medicine. 3. p.2050312115612805.
Saunders, M. N. and Lewis, P., 2012. Doing research in business & management: An essential
guide to planning your project. Pearson.
Schwalbe, K., 2015. Information technology project management. Cengage Learning.
19

Silvius, G., 2017. Sustainability as a new school of thought in project management. Journal of
cleaner production. 166. pp.1479-1493.
Silvius, G., 2018. Integrating sustainability into project risk management. In Global Business
Expansion: Concepts, Methodologies, Tools, and Applications (pp. 330-352). IGI
Global.
Trifirò, G and et. al.,2014. Combining multiple healthcare databases for postmarketing drug and
vaccine safety surveillance: why and how?. Journal of internal medicine. 275(6). pp.551-
561.
Verzuh, E., 2015. The fast forward MBA in project management. John Wiley & Sons.
Yasuda, J and et. al., 2018. Genome analyses for the Tohoku Medical Megabank Project towards
establishment of personalized healthcare. The Journal of Biochemistry. 165(2). pp.139-
158.
Online
Mental illness more common among young women. 2019. [Online]. Available through:
<https://www.bbc.com/news/health-46306241>.
Nigeria Wakes Up to its AIDS Threat. 2019. [Online]. Available through:
<http://www.ipsnews.net/2014/08/nigeria-wakes-up-to-its-aids-threat/>.
Problems in accessing health care. 2019. [Online]. Available through:
<https://tradingeconomics.com/nigeria/problems-in-accessing-health-care-getting-
money-for-treatment-percent-of-women-q5-highest-wb-data.html>.
20