SITXHRM004: Recruitment, Selection, and Induction of Staff - Questions

This assignment comprises a series of questions addressing key aspects of staff recruitment, selection, and induction within the hospitality management context. The questions cover a wide range of topics, including identifying staffing needs, creating job descriptions, and understanding selection criteria. The assignment delves into legal considerations like anti-discrimination laws and privacy regulations, as well as practical elements such as interview techniques, testing methods, and the induction process. It also explores the importance of workplace health and safety, the role of colleagues in supporting new employees, and strategies for accommodating candidates with diverse communication needs. The assignment provides a comprehensive overview of the recruitment lifecycle, from initial planning to the onboarding of new staff members, offering valuable insights into effective human resources practices.

Unit: SITXHRM004 Recruit, select and induct staff
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Course Code SIT60316 Course Name Advanced Diploma of Hospitality Management
Unit Code SITXHRM004 Unit Name Recruit, select and induct staff
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A3 – Practical Observation
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Unit Title: Recruit, select and induct staff
Assessment 1
Your task: Answer the following questions. Each question must be completed.
Question 1
List 5 business events that would require you to recruit new staff:
1. Business meeting
2. Business conference / seminars
3. Business Appreciation events
4. Product launch event
5. Trade shows
Question 2
What is the primary factor in determining staffing needs?
The primary factor of staff needs that help for running the each and every department effectively. Planning and
determining of staff needs in advanced. There are different type of factors in determining the need of staff.
 Motivation
 Determination
 Engagement
 Insight
 Curiosity

Question 3
Why should you regularly discuss workload considerations with your staff?
It is needed for providing the details regarding the work load so that the employee can manage their business
operations and functions in effective manner. Workload management is challenging for individual employee to
balance the direct reports and complete their task in proper manner.
Question 4
List 3 pieces of information you may need to supply to management when making a written submission for
approval of a new position.
1. Role in supply management
2. Position
3. Task Assign
Question 5
List 6 pieces of information a job description should contain.
1. Qualification
2. Experience
3. Training
4. Technical skill
5. State the education
6. Core skill

Question 6
Why is customer service attitude and experience an important part of the selection criteria for TH&E Positions?
Customer service attitude and experience are important factor that categorized the selection procedure of
organization. Customer service attitude plays important role in the organization to manage the business
operations in proper manner. They also identifying the need and requirement (Fagnan and et.al., 2018). This will
help for business process to increase the profitability in marketplace. Experience needs to identify any problem
and issue in the business development.
Question 7
How do well written selection criteria help the selection process?
Written selection criteria helps for organization to identify the reasoning and aptitude skill of candidates. It is the
best medium to check their capability to understand the things about the business. By using written selection
criteria, it can determine the adaptive style, interaction towards the external and internal professionals etc. In this
way, it is an appropriate selection criteria for the recruitment process.
Question 8
When advertising for staff, there are several legal matters that you must be aware of. List at least 5:
1. Be Accurate
2. Get permission
3. Treated competitors as a fairly
4. Having sufficient quantities on hand
5.
6. be carefully describe the sales and saving
7. Observe the limitation on offers of credit
Question 9
How can an application form help you process applications more quickly?

The Employer can use the most dynamic application that help for creating an effective impression in front of
Human resources. This will be help for keep short listing a particular candidate. It is possible when we create a
better application and review based on the trends of industry (González and Rivarés, 2018). The End user
experience is becoming primary focus towards the scholarship. It is being emphasis placed on the applicants
experience at the time of application process. A clear and well defined application is faster process because of the
end user experience.

Question 10
Describe the process of ‘shortlisting’ or ‘culling’.
Shortlisting is a process of determine the candidates from the applicants pool those who had meet all the
required and desired criteria. This process should be carried out as possible after the closing date of applications
in within 2-3 weeks. It is a fundamental principle that applicants should be shortlisted against the organization
selection criteria. This process is also reduced the list of candidates for particular situation that has been cut
down from the long lists. When the business is interviewing the qualified people for the particular position, it will
often engage in the shortlisting to obtain a selected team of most qualified and skill for management system.
Question 11
List 2 pieces of information you should include in a rejection letter:
1. Explanation
2. Gratitude & Salutation
Question 12
List 3 examples of ‘special arrangements’ you may need to make when preparing for interviews:
1. Conducting the interview in appropriate location
2. Dedicate specific time
3. Introduced to the organization
Question 13
How can you comply with privacy laws when storing applications?

According to privacy act 1988, it will help for organization to secure and maintain the information of people. It is
a principle of governs when and how the personal information can be collected by the government. Each and
every organization follows the legislation to store the application on their internal database system (Hamilton
and Davison, 2018). For Example- Storing and collecting the information about the consumers which is essential
for managing but it is needed to must follow comply with privacy law for providing the warranty, rewards
program and customer satisfaction.
Question 14
During interview, how does keeping a written record of the candidate’s suitability
According to the selection criteria assist you in complying with EEO legislation?
During the interview, it is needed for organization to keep records of candidates suitability because this will be
help for firm to recall the candidates again for further recruitment process. According to EEO laws, it provides the
equal opportunity to the employee at workplace (Landay and DeArmond, 2018). This law was passed by the
government which is responsible for enforcing the federal laws that makes it illegal to discriminate against the
employee and job applicants on the basis of color, sex, religion, nationality and age etc.
This equal employment opportunity law is assists for complying the selection criteria of candidates at the time of
interview process.
Question 15
List 3 checks you may do as part of the selection process.
 Identifying the vacancy and also evaluate need
 Develop the description of position
 Development recruitment plan
 Select the search committee
 review the applicants and develop the shortlisting
 conduct interview

Question 16
List 3 testing methods you may use to determine if the applicant has the right attitude
And aptitude for the position.
1. Reasoning and aptitude test / written
2. Group Discussion
3. Personal interview
Question 17
List 3 departments you may need to contact to help get everything set up for the new
Position.
1. Human resource department
2. Finance department
3. Accounts department

Question 18
What is the purpose of a ‘letter of appointment’? What is it often accompanied with?
A letter of appointment is a type of document that used by the organization to provide the information about the
particular position. It also includes the details related the job functions that applicants will task to do performed.
The purpose of appointment letter is that just gesture of friendliness (Nassar, 2018). It server as a contract
between employee and employee that contain the legal and specific offer. This letter should be represented as a
long term full-time job role but the contract is often used to establish the short term relationship with the
organization.
Question 19
What should be created for a new employee to record the employment process? List 4
Things it should contain.
1. Fair work information statement
2. Emergency contact no
3. Letter of engagement
4. Superannuation details
Question 20
List the essential key aspects your induction program should cover.
Induction program should always cover the essential key aspects that are needed to provide the information and
details to the new candidates. There are different type of key aspects contain induction program.
 Compliance's