SITXHRM002 Roster Staff: Semester 1 Rostering Project

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Assessment Tasks and Instructions
Student Name
Student Number
Course and Code
Unit(s) of Competency and Code(s) SITXHRM002 Roster staff
Stream/Cluster
Trainer/Assessor
Assessment for this Unit of Competency/Cluster Details
Assessment 1 Short Answers
Assessment 2 Assignment
Assessment 3 Project
Assessment conducted in this instance: Assessment 1 2 3
Reasonable Adjustment
1. Has reasonable adjustment been applied to this assessment?
No No further information required
Yes Complete 2.
2. Provide details for the requirements and provisions for adjustment of assessment:
Student to complete
My assessor has discussed the adjustments with me
I agree to the adjustments applied to this assessment
Signature Date
2nd Assessor to complete
I agree the adjustments applied to this assessment are reasonable
Name
Signature Date
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Assessment Guidelines
What will be assessed
The purpose of this assessment is to assess your ability to complete tasks outlined in elements and
performance criteria of this unit in the context of the job role, and:
 prepare staff rosters that meet diverse operational requirements across three different roster periods demonstrate the following when preparing each of the above staff rosters:
o sufficient staff to ensure the delivery of required services within wage budget constraints
o appropriate skills mix of the team
o compliance with industrial provisions and organisational policy
o completion of rosters within commercial and staff time constraints.
Place/Location where assessment will be conducted/Timeframes
RTO to complete
Resource Requirements
Refer to the Assessment conditions attached to the Futura Group Mapping Document located in the teacher
support tools folder or the “Assessment Conditions” for this unit in the SIT 1.0 Training Package.
Computer, Internet Access, a team or simulated team working under at least 1 hospitality award or an
award relevant for the course undertaken, a Spreadsheet template or rostering software or as instructed:
_________________________________________________
Internet Link: http://www.fwc.gov.au/documents/modern_awards/award/ma000009/default.htm
Instructions for assessment including WHS requirements
This Project consist of 2 Parts, Part A and Part B:
For Part A
you are required to develop a roster for a given period as outlined to you by your trainer below.
Once you have established the shift/rostering requirements you are required to interview each staff member
and identify any special social, religious, family or other requirements to be considered for the purpose of the
roster period.
Where any special request have been made, document these in the table overleaf and obtain a signature for
the relevant staff member to verify your communication provisions.
Your roster must ensure:
a) Adequate skill mix supported by award/grade listed for each staff member on the roster
b) Effectiveness of rostering times to keep overtime and allowances to a minimum
c) All shift allowances according job roles and details provided to you (e.g. tool allowance, split shift
allowance etc. as these apply)
d) Provisions of meal breaks in line with legislation
For Part B
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you are required to develop another roster for a given period as outlined to you by your trainer below. If this
is concurrent with the roster developed in Part A, identify 5 options for economical approaches e.g.
combining workplace tasks ; staggering start and finish times or similar. Your colleagues have told you that
the roster during period 1 was insufficient in terms of staff mix and numbers to handle Friday and Saturday
nights due to the high frequency and variance of different meals ordered If you work in a different
department apply this issue in that area). Reflect this in your next roster by including 1 additional level 1 or 2
and 1 additional staff at level 3 during the evening service (or e.g. check out/reception – during the morning
shift).
Once you have established the shift/rostering requirements you are required to interview each staff member
and identify any special social, religious, family or other requirements to be considered for the purpose of the
roster period.
Where any special request have been made, document these in the table overleaf and obtain a signature for
the relevant staff member to verify your communication provisions.
Your roster must ensure:
a) Adequate skill mix supported by award/grade listed for each staff member on the roster
b) Effectiveness of rostering times to keep overtime and allowances to a minimum
c) All shift allowances according job roles and details provided to you (e.g. tool allowance, split shift
allowance etc. as these apply)
d) Provisions of meal breaks in line with legislation
Statement of Authenticity
I acknowledge that I understand the requirements to complete the assessment tasks
The assessment process including the provisions for re-submitting and academic appeals were explained
to me and I understand these processes
I understand the consequences of plagiarism and confirm that this is my own work and I have
acknowledged or referenced all sources of information I have used for the purpose of this assessment
Student Signature: Date: / /201
This assessment: First Attempt 2nd Attempt 3nd Attempt Extension – Date: / /
RESULT OF
ASSESSMENT
Part A
Part B
Satisfactory Not Yet Satisfactory
Satisfactory Not Yet Satisfactory
Feedback to Student:
Assessor(s)
Signature(s): Date: / /
Student Signature Date: / /
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Assessment 3
PART A
You are required to develop a roster for a given period as outlined to you by your trainer below.
Once you have established the shift/rostering requirements you are required to interview each staff member
and identify any special social, religious, family or other requirements to be considered for the purpose of the
roster period.
Where any special request have been made, document these in the table overleaf and obtain a signature for the
relevant staff member to verify your communication provisions.
Your roster must ensure:
a) Adequate skill mix supported by award/grade listed for each staff member on the roster
b) Effectiveness of rostering times to keep overtime and allowances to a minimum
c) All shift allowances according job roles and details provided to you (e.g. tool allowance, split shift
allowance etc. as these apply)
d) Provisions of meal breaks in line with legislation
Roster Period 1
Simulated Team
Workplace
Location:
________________________
Department:
________________________
Period:
__________________
_
Staff Signature
Team member Name Classification Age
if under 21
Special Requirement
1 Mark Front grade 1
Officer
- Literature knowledge
2 Tom Front officer grade 1 - Client services
3 Jordan Front office grade 1 - Analytical skills and
situational handling
capabilities
4 Sam Front grade office 2 - Objective oriented
5 Shelly Front office grade 2 - Organised working
style
6 Darren Front office grade 3 - Interpersonal skills
required
7 Scott Front office
supervisor
- Client services
handling
8 Margaret Front office
supervisor
- Multiple languish
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Workplace Intime Out time
Team members
Mark 6 14.30
tom 13.3 22:00
Jordan 15.3 22:00
Sam 13.3 22:00
Shelly 15.3 22:00
Darren 6 14:30
Scott 22:00 6:30
Margaret 15:30 22:00
Team members All shift allowances provided by
employer
Mark Mark is allowed to take split shifts because he have
done minimum of 6 hours of shift work.
Tom Health, safety and security kind of help is available
and can be provided.
Jordan Jordan is liable to be paid overtime work.
Sam Sam should be given split shifts, so that he can work
more efficiently.
Shelly Special allowances and offers are liable to this
employee.
Darren Paid leaves can be provided to Darren.
Scott Salary hike and late login should be allowed for Scott.
Margaret Splits shift should be given to Margert
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Team members Break for Meal
Mark Meal provision is permitted.
Tom Meal provision is permitted.
Jordan Meal provision is permitted.
Sam Meal provision is permitted.
Shelly Meal provision is permitted.
Darren Meal provision is permitted.
Scott Meal provision is permitted.
Margaret Meal provision is permitted.
PART A
Marking Criteria
SITXHRM002 Roster staff
Criteria S NYS S NYS Comments
Develop staff rosters
The individual requirements of staff members are identified
Each staff member is reflected in the roster
The award levels are identified correctly
The skill level mix rostered is adequate according to the
award level descriptions in the award
Not adequate – Reason
1.
2.
3.
The hours rostered for each staff do not exceed 38 per
week
The meal breaks provided are adequate
Special requirements from staff are reflected in the roster
The shift allowances are calculated correctly for week days
The shift allowances are calculated correctly for week nights
The correct rates are calculated for Saturdays
The correct rates are calculated for Sundays
The correct rates are calculated for Public Hols where
relevant
Where overtime is rostered, the award provisions are
identified
Overtime is calculated correctly
The roster reflects a realistic system based on the given
operational aspects – Specify
e.g. 5 staff kitchen preparing Bistro style food for 120
lunches + 170 dinners during weekdays
Present and communicate staff rosters
The roster is presented in a clear manner
The roster clearly shows the time/period
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Evidence for distributing roster is provided: 2 required
Method 1: SMS/MMS ______________________
Method 2: Written copy/email _____________________
Method 3: Noticeboard and staff alert _________________
Evaluate rosters
Refer to Evaluation in Roster 2 and inclusions
Feedback
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PART B
You are required to develop another roster for a given period as outlined to you by your trainer below. If this is
concurrent with the roster developed in Part A, identify 5 options for economical approaches e.g. combining
workplace tasks ; staggering start and finish times or similar. Your colleagues have told you that the roster
during period 1 was insufficient in terms of staff mix and numbers to handle Friday and Saturday nights due to
the high frequency and variance of different meals ordered If you work in a different department apply this issue
in that area). Reflect this in your next roster by including 1 additional level 1 or 2 and 1 additional staff at level 3
during the evening service (or e.g. check out/reception – during the morning shift).
Once you have established the shift/rostering requirements you are required to interview each staff member
and identify any special social, religious, family or other requirements to be considered for the purpose of the
roster period.
Where any special request have been made, document these in the table overleaf and obtain a signature for the
relevant staff member to verify your communication provisions.
Your roster must ensure:
a) Adequate skill mix supported by award/grade listed for each staff member on the roster
b) Effectiveness of rostering times to keep overtime and allowances to a minimum
c) All shift allowances according job roles and details provided to you (e.g. tool allowance, split shift
allowance etc. as these apply)
d) Provisions of meal breaks in line with legislation
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Roster Period 2
Simulated Team
Workplace
Location:
________________________
Department:
________________________
Period:
__________________
_
Staff Signature
Team member Name Classification Age
if under 21
Special Requirement
1 Mark Front office Grade 1 - Good
communication skills,
polite gesture
2 Tom Front office Grade 1 - Can work for long
hours, good
interpersonal skills
3 Jordan Front office Grade 1 - Professional attire,
problem analysis skills
4 Sam Front office Grade 2 - Ability to stay calm
under pressure
5 Shelly Front office Grade 2 - Long hours working
capability
6 Darren Front office Grade 3 - Guest services
7 Scott Supervisor - Goal of organisation
oriented working
capability
8 Margaret Supervisor - multilinguals
Team
members
In
time
Out
time
Reason for this roster period
Mark 6
14.30
He has to take additional tuitions classes to counter financial
issues.
Tom 13.30 22:00 He helps needy children and visit orphanage.
Jordan
15.30
22:00 He uses to do more shifts at work and overtime due to financial
issues.
Sam 13.30 22:00 She has to help her family in roster period.
Shelly 15:30 22:00 His grandparent’s health is critical, he has to take care of them.
Darren 6 14:30 He has to work additional shifts due to financial issues.
Scott 22:00 6:30 In a family of 4, he is only one working and has all the
responsibility.
Margerat 15:30 22:00 she has to take care of her little brother.
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Marking Criteria
SITXHRM002 Roster staff
Criteria S NYS S NYS Comments
Develop staff rosters
The individual requirements of staff members are identified
Each staff member is reflected in the roster
The award levels are identified correctly
The skill level mix rostered is adequate according to the
award level descriptions in the award
Not adequate – Reason
1.
2.
3.
The hours rostered for each staff do not exceed 38 per
week
The meal breaks provided are adequate
Economical aspects have been identified and incorporated
in roster 2 (Skills, combined Tasks etc):
1. Benefit:
2. Benefit:
3. Benefit:
4. Benefit:
5. Benefit:
Special requirements from staff are reflected in the roster
The shift allowances are calculated correctly for week days
The shift allowances are calculated correctly for week nights
The correct rates are calculated for Saturdays
The correct rates are calculated for Sundays
The correct rates are calculated for Public Hols where
relevant
Where overtime is rostered, the award provisions are
identified
Overtime is calculated correctly
The roster reflects a realistic system based on the given
operational aspects – Specify
e.g. 5 staff kitchen preparing Bistro style food for 120
lunches + 170 dinners during weekdays
Present and communicate staff rosters
The roster is presented in a clear manner
The roster clearly shows the time/period
Evidence for distributing roster is provided: 2 required
Method 1: SMS/MMS ______________________
Method 2: Written copy/email _____________________
Method 3: Noticeboard and staff alert _________________
Evaluate rosters
The roster from period 1 was evaluated in terms of
functionality
The identified changes have been incorporated in this
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roster:
Feedback
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