RES800: Staff Training in Hotel N, Darling Harbour, Sydney

This report provides an in-depth analysis of staff training practices and challenges within the boutique hotel sector, with a specific focus on Hotel N, a prominent establishment in Sydney's Darling Harbour. The report addresses the critical importance of effective staff training, especially in a competitive market where labor costs are high. It highlights the problem faced by Hotel N's management, who are grappling with rising training costs and the ineffectiveness of current programs. The report's objective is to identify the key drivers of the training issues and recommend practical solutions. The research is guided by several key research questions aimed at uncovering the root causes of the problems, exploring potential alternative training methods, and assessing their effectiveness. The report leverages academic literature to support its arguments, providing a detailed review of relevant research and theories, and offering practical insights for improving staff training in the hospitality sector. The aim is to assist Hotel N's management in developing more effective and efficient training programs to enhance both employee performance and the hotel's competitive edge.