Analysis of Staff Turnover and Management Impact: Hilton Hotels

This project investigates high staff turnover and its impact on management practices within Hilton Hotels. The introduction outlines the background, research aim to investigate the causes of higher employee turnover in the hospitality industry, and objectives, including analyzing the reasons for turnover, evaluating its impact on management, identifying challenges, and recommending strategies. The project includes a literature review, research design and methodology, results and discussion, conclusion and recommendations, and a reflection chapter. The study aims to provide a comprehensive understanding of employee turnover issues within the hospitality sector, specifically focusing on Hilton Hotels, and to offer practical solutions for improving management practices and employee retention. The research is structured to examine the causes of turnover, its effects on management, and strategies for addressing the challenges identified, with a focus on practical recommendations for Hilton Hotels. The project utilizes a structured approach, including an introduction, literature review, methodology, results, discussion, conclusion, and reflection to provide a comprehensive analysis of the issue.

High staff turnover and
management impact
Table of Contents

Research topic: High staff turnover and management impact. A research project on Hilton
Hotels...............................................................................................................................................1
Chapter 1: Introduction (700)..........................................................................................................1
Background to the study.........................................................................................................1
Research aim and objectives..................................................................................................1
Rationale for selection of topic...............................................................................................2
Research questions.................................................................................................................2
Structure of Dissertation.........................................................................................................3
Chapter 2: Literature Review (2000)...............................................................................................4
To analyse the reason of higher employee turnover in hospitality industry...........................4
To evaluate the impact that increased employee turnover has on the management of the
industry...................................................................................................................................4
To identify the challenges that arises in the implementation of management practices........4
To recommend appropriate strategies for the challenges that has been identified.................4
Chapter 3: Research design and Methodology (1000).....................................................................4
Chapter 4: Results and discussion (2500)........................................................................................4
Chapter 5: Conclusion and recommendation (1000).......................................................................4
Chapter 6: Reflection (300).............................................................................................................4
REFERENCES................................................................................................................................4

Research topic: High staff turnover and management impact. A research
project on Hilton Hotels.
Chapter 1: Introduction (700)
Background to the study
High staff turnover is mainly associated with and represents the number of workers who
has left out the organisation or their jobs. The issues of high staff turnover in many cases
represents that these left out places are not quickly replaced by new employees and are mainly
the result of having a poor hiring policies and decisions along with a bad and ineffective
management. Thus, the issues of high turonover are mainly reflected with an imbalance in supply
and demand of employees which hampers and negatively affects the productivity and efficiency
level of employees. There are many reasons and factors which lead to issues of high staff
turnover comprises of lack of equal growth and progression, feeling of being overworked, lack of
effective communication and workplace recognition along with poor and ineffective workplace
management. Therefore, current investigation is conducted and lead out to develop a better
understanding about the cause of higher employee turnover in the hospitality industry along with
analysing its overall impact on the management prcatises.
The organisation selected for current research project is Hilton Hotel which is a well
known American multinational hospitality company having a broad portfolio of resorts and
hotels across the world. The main headquarter of Hilton Hotel is located at Virginia, United
States along with presence in more than 103 countries of world comprising of UK, China, India
and many more. Currently , More than 420,000 Team Members and workers are globally work
across in the corporate offices of Hilton along with in their owned, managed and franchised
properties. Therefore, a huge workforces and effective management of employees is required by
Hilton Hotel to retain its talented employees for a longer period. Thus, Hilton Hotel is selected
for current investigation as it is a multinational organisation with a huge workforce thus,
provides a better base to analysis about the issues and cause of higher employee turnover in the
hospitality industry along with its analysis its impact in the overall management prcatises of a
firm.
Research aim and objectives
Research aim
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The main aim of current investigation is to have, “An investigation on the cause of higher
employee turnover in the hospitality industry of UK and the impact that it has on the overall
management practices”. A case study on Hilton Hotels.
Research objectives
The main research objectives that are set out for current investigation on Hilton Hotel are
listed and stated as follows:
 To analyse the reason of higher employee turnover in hospitality industry.
 To evaluate the impact that increased employee turnover has on the management of the
industry.
 To identify the challenges that arises in the implementation of management practices.
 To recommend appropriate strategies for the challenges that has been identified.
Rationale for selection of topic
Selection of current research topic is rationale and vital as high staff turnover has become
a major and vital issue for all business organisations especially in hospitality industry due to lack
of proper management and effective workplace culture. Thus, current research project is
significant for a hospitality organisation to get a better glimpse and understanding about the main
causes and reasons that lead to high employees turnover within a hospitality industry. Apart from
this, current investigation is also vital and important to analyse about the impact that increased
employee turnover has on the management of the industry along with facilitating better analysis
of the challenges that get arises during the implementation of management practices. Further,
current research project is also vital and rationale from personal view point of researcher as it
facilitates and ensures better understanding about the topic of high employees turnover which
meet the personal interest and educational perspective of investigator along with leading
improvement in skills and personal competencies.
Research questions
The main research questions that needs to be get analysed and evaluated during the
course of current investigation are provided and listed as follows:
 What are the reasons behind increased employee turnover in Hilton Hotel?
 How does the high employee turnover impact the management practices implemented in
the hotel?
 What are the major challenges that arise in the situation?
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 How can these challenges be resolved by recommended strategies?
Structure of Dissertation
The explanation about dissertation structure is provided as follows:
Introduction- It is the first chapter of dissertations that facilitates all needed information
about the background of the study along with facilitating information about the set aim and
objectives. Beside this, rational for selection of current research topic is also provided in this part
which reflects the importance and significance of a current research project.
Literature review- This section provides a systematic analysis and review of pre-exits
and secondary form of information which sets out a base and framework for investigation.
Research methodology- This chapter provides a detailed information and understanding
about the various set of research method that are proposed to be used by a researcher to conduct
and lead out current investigation in most effective and viable manner. For current dissertation
use of research onion model would be made to have proper and appropriate selection of research
methodology along with valid justification.
Results and discussion- This chapter comprises of an interpretation and analysis of
collected data to facilitated better understanding to form out results and discussion on collected
fats. Use of thematic approach of analysis would be made to present the results of current
qualitative form of investigation.
Conclusion and recommendation- This chapter comprises of making conclusion and
summarisation on the basis of above collected data along with based on the analysis of facts.
Reflection-
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Chapter 2: Literature Review (2000)
To analyse the reason of higher employee turnover in hospitality industry.
To evaluate the impact that increased employee turnover has on the management of the industry.
To identify the challenges that arises in the implementation of management practices.
To recommend appropriate strategies for the challenges that has been identified.
Chapter 3: Research design and Methodology (1000)
Chapter 4: Results and discussion (2500)
Chapter 5: Conclusion and recommendation (1000)
Chapter 6: Reflection (300)
REFERENCES
Books and journal
Online:
. [Online] Available Through:< >.
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