Stakeholder Management in Global Security: A Comprehensive Report

This report comprehensively examines stakeholder management within Global Security, a company providing security services. It explores how Global Security cultivates relationships with both internal (employees) and external stakeholders (clients), emphasizing the importance of innovative technologies and information dissemination for employees. The report outlines strategies employed by the company, such as training facilities, transparent management, customer care, and a cost leadership approach. Furthermore, it highlights the significance of online reviews, supply chain control, and monitoring competitor strategies. The report offers recommendations for enhancing stakeholder relationships, including securing crucial licenses and developing an impactful brand image. In conclusion, the report underscores the critical role of stakeholder management in project success and the sustainability of Global Security in a competitive market. The report also includes the references.

Running head: STAKEHOLDER MANAGEMENT IN GLOBAL SECURITY
Stakeholder Management in Global Security
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Executive Summary
The primary purpose of this report is to elaborate how Global Security maintains effective
relationship with both the internal along with the external stakeholders. The report also talks
about strategies that helps the organisation in its functioning. The report also makes
recommendations that helps the company in maintaining strategic business relationship with
that of the stakeholders.

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Table of Contents
Introduction................................................................................................................................3
Managing relationship with the internal stakeholders...............................................................3
Managing relationship with external stakeholders.....................................................................3
Strategies used by Global Security............................................................................................4
Recommendations......................................................................................................................5
Conclusion..................................................................................................................................5
References..................................................................................................................................6

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Introduction
Stakeholder management refers to critical component that can help an individual in
delivering a project in a successful manner (Bourne, 2016). Global Security offers security
services for different kinds of the corporate clients (Globalsecurity.co.nz., 2018). This report
discusses about how Global Security is managing relationship with both internal along with
the external stakeholders. The report also evaluates the strategies which an organisation can
make use of for maintaining the stakeholder relationships. The report also states
recommendations that can help organisation in maintaining strategic business relation with
the stakeholders.
Managing relationship with the internal stakeholders
Global Security arranges for training facilities that can help the employees in learning
about innovative technologies. Innovative technologies is of great significance for that of
security services company. The organisation can maintain proper relationship with internal
stakeholders by providing the employees with the information booklets that can help the
employees in knowing about the different kind of solutions that can provided in relation to
security services (Doh & Quigley, 2014). The people in the management of Global Security
should set the high standard for employees that can help in setting an example in front of the
subordinates in an organization. The Directors of the organisation act in a manner that is
transparent that can help the organization in reaching its mission. The Board of the Director
following the procedures can set a noble example in front of other employees in organization.
Managing relationship with external stakeholders
Global Security can manage relationship with that of the external stakeholders by
providing facility in relation to customer care. Service continuity of Global Security can be
useful for clients of company (Epstein et al., 2017). Global Security can manage the

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relationship with that of the external stakeholders by carrying out monitoring at regular
interval that can act to the benefit of clients of organization.
Strategies used by Global Security
The company can follow flexible approach that can help the different systems in
coming together in an organization. The company takes care of the fact that the professionals
who are appointed by the company have high amount of skills along with knowledge that can
help the organization in rising above the competitors. The organisation should be flexible and
it should adopt the novel practices that can help the organization in surviving in that of the
competitive environment (Eskerod, Huemann & Savage, 2015). Global Security takes into
cognizance about online reviews that can help in improving the services of the company. The
negative reviews that are given on the website of Global Security are thoroughly reviewed
that can improve service of organization. Cost leadership strategy has been adopted by Global
Security that helps it in appealing to the cost-conscious clients (Garcia‐Castro & Francoeur,
2016). The firm operates at a lower cost as compared to the rivals that has provided the
organization with a distinct position within New Zealand. Global Security also controls the
supply chain that helps the organization in rising ahead of the competitors. Global Security
monitors the strategies of the competitors in New Zealand that helps the companies in
devising new strategies that ensures its survival within the hostile environment. There are
various competitors like New Zealand Security Intelligent Service along with IntelliSec and
the company takes into account the strategies so that they can make profits.
The management team of Global Security is composed of the industry professionals
and the experts provide different kind of facilities that includes multi-storey buildings along
with property portfolios (Jones, Wicks & Freeman, 2017). The designing along with
installation of Global Security is of superior standard that helps the company in providing
better service to the clients. The electronic monitoring of the organization is carried out with

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the help of Control Centre that helps in providing value to the services provided by the
organization. The organization takes care of the fact that they take in employees who are
highly experienced who can serve the cause of the organization (Wicks & Harrison, 2017).
The company takes care of the fact that industry leading service is provided by the company
that ensures its sustainability within the competitive environment.
Recommendations
 Global Security can take recourse to crucial licenses that can help the organization in
functioning in a proper manner
 The company can make a logo that is impressive that can help the organization in
attracting the clients
 The company can use impressive images which can help the company in drawing
clients that can help the organization in making profits
Conclusion
Stakeholder management is indicative of critical component that aids in the delivery
of project pertaining to an organization. Global Security is instrumental in offering the
security services for the various kinds of clients. Global Security is instrumental in offering
facilities related to training which helps employees in gaining knowledge regarding
innovative technologies. Innovative technology can act to the benefit of that of Global
Security. Global Security can manager relationship with the employees by providing them
with information booklets that can help them in learning about the solutions to different kinds
of problem that can arise in a security services company. The organization hires experienced
employees who helps the organization in earning revenues. The company provides industry
leading service that helps the organization in staying sustainable in the competitive
environment.

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References
Bourne, L. (2016). Stakeholder relationship management: a maturity model for
organisational implementation. Routledge.
Doh, J. P., & Quigley, N. R. (2014). Responsible leadership and stakeholder management:
Influence pathways and organizational outcomes. Academy of Management
Perspectives, 28(3), 255-274.
Epstein, E., Freeman, R. E., Jensen, M. C., Laplume, A. O., Sonpar, K., Litz, R. A., ... &
Tung, V. (2017). The future of stakeholder management theory: A temporal
Perspective. In Stakeholder Management (Vol. 10, No. 1, pp. i-xiii). Boston, MA:
Pitman.
Eskerod, P., Huemann, M., & Savage, G. (2015). Project stakeholder management—Past and
present. Project Management Journal, 46(6), 6-14.
Garcia‐Castro, R., & Francoeur, C. (2016). When more is not better: Complementarities,
costs and contingencies in stakeholder management. Strategic Management
Journal, 37(2), 406-424.
Globalsecurity.co.nz. (2018). Global Security | Corporate, Multi-sites and Why Global
Security services NZ. Retrieved from https://www.globalsecurity.co.nz/
Jones, T. M., Wicks, A. C., & Freeman, R. E. (2017). Stakeholder theory: The state of the
art. The Blackwell guide to business ethics, 17-37.
Wicks, A. C., & Harrison, J. S. (2017). Toward a More Productive Dialogue between
Stakeholder Theory and Strategic Management. In Stakeholder Management (pp.
249-273). Emerald Publishing Limited.

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