Impact of Ineffective Stakeholder Management on Productivity at Tesco

This report investigates the impact of ineffective stakeholder management on organizational productivity, using Tesco as a case study. It explores the importance of stakeholder management, the roles stakeholders play in regulating operational practices, the tools Tesco uses for stakeholder management, and the challenges the company faces. The research methodology involves surveys, questionnaires, and interviews to gather data, and employs qualitative and quantitative survey strategies. The report also considers alternative plans and provides a comprehensive literature review, drawing upon various books, journals, and online resources to support its findings and analysis, providing a detailed overview of the topic.

BM631 Research
Methods

Table of Contents
Research Title: “Impact of ineffective stakeholders management on productivity of
organisational firm”.........................................................................................................................3
Background of the research ............................................................................................................3
Research rationale............................................................................................................................3
Research Aim and objectives ..........................................................................................................3
Research Questions..........................................................................................................................4
Literature review..............................................................................................................................4
Importance of stakeholder management.................................................................................4
Role of stakeholder in regulating operational process...........................................................4
Tools used in Tesco to ensure effective stakeholder management.........................................5
Major challenges faced by Tesco when using stakeholder management strategies...............5
Research methodology.....................................................................................................................5
Research techniques...............................................................................................................5
Research methods...................................................................................................................6
Research Strategies.................................................................................................................6
Alternative plan......................................................................................................................6
References .......................................................................................................................................7

Research Title: “Impact of ineffective stakeholders management on
productivity of organisational firm”.
Background of the research
Ineffective management of stakeholders of business firm is reported to be the most
underrated issue or challenge which is faced by business firm. In its evaluation it can be said
that, business relations with employees, customers, suppliers, sponsors etc. are major
components and forms stakeholders of workforce. The said issue or challenge further lead to
arise in conflicts or disputes in the operational firm which further contributes towards degrading
the productivity of corporate firm (Amankwah-Amoah and Osabutey, 2020).
The said research will form basis to highlight the issue and perform academic research
over the mentioned research topic. Provided research report will develop core understandings in
respect to importance of stakeholder management and their diverse role in gaining better
productivity of the operational firm (Chkanikova and Sroufe, 2021).
Research rationale
The given research will provide with core understandings over stakeholder management.
Being stakeholder management a complex process, emphasis on this research report will be
formed in respect to evaluate on identifying key stakeholders of the business firm. Further,
provided research report forms basis of analysing various effective pathway to attain desired
goals and objectives of the firm (Elmaghrabi, 2021).
Research Aim and objectives
Research aim:
“To evaluate the impact of ineffective stakeholder management while governing
operational procedures in organisational firm. A case study on Tesco."
Research Objectives
 To develop understandings over importance of stakeholder management.
 To examine role of stakeholders in regulating operational practices.
 To analyse tools used for ensuring effective stakeholders management.
 To determine challenges that can be faced off when using stakeholder management
techniques or strategies.

Research Questions
 What is the importance of stakeholder management being working in Tesco?
 What are various roles played by stakeholders for regulating effectiveness of
organisational working?
 What are various tool used in Tesco to ensure effective stakeholder management?
 What are the major challenges Tesco faces when using stakeholder management
strategies?
Literature review
Importance of stakeholder management
According to Tescoplc.com, (2021), stakeholder management plays a crucial role in
determining the best capability of the business firm in terms of attainment of desired goals and
objectives. Through stakeholder management approach operational working at business firm can
be simplified and operational firm can manipulate operational working and perform required
changes to regulate better flow of working in the corporate firm (Stakeholder engagement,
2021).
With relation to operational working at Tesco, managers of the firm by taking key
considerations to stakeholder management can perform effective business operations towards
achievement of desired goals of the business firm. Furthermore, it can be said that, formulation
of flexible business plans and strategies could be enabled in light to effective stakeholder
management taken workforce (Shafiq, Ahmed and Mahmoodi, 2020).
Role of stakeholder in regulating operational process
As mentioned by Paul Kirvan, (2020), stakeholders of the corporate firm have an
effective role to play while performing variety of business tasks. For evaluating on role of
stakeholders in the operational firm they are being tasked to develop effective working of the
firm and effective efforts are being produced in respect to ensure proper utilisation of resources
of the business firm.
In context of the chosen company, managers of the firm need to take considerations over
role of stakeholders in regulating operational process of the business firm. The said firm can
develop better understandings of its business environment and could enable business firm with

better techniques to approach its desired business goals and objectives (How compliance
provides stakeholders evidence of success, 2020).
Tools used in Tesco to ensure effective stakeholder management
According to Caveo, LLC, (2021), stakeholder management tools plays a crucial role in
deriving effective productivity of the firm in respect to its stakeholder management strategies.
For the said approach various strategies of the business firm are being directed in respect to
principles of the tools (Tools for Easy and Efficient Stakeholder Management, 2021).
According to project management institute, (2021), stakeholder management tools
develops effective standards for the operational firm in terms of governing operations in light to
stakeholder management in best form. Furthermore, it can be said that, managers of the firm by
taking considerations of such tools can develop effective standards of working in operational
firm and establish effective brand image of the company in its operational marketplace
(Stakeholder analysis, 2021).
Major challenges faced by Tesco when using stakeholder management strategies
Being mentioned by Tearsa Coates, (2019), a business firm could face variety of issues or
challenges in regards to regulating strategies of stakeholder management. In its evaluation it can
be said that due to presence of various internal as well as external factors in business
environment the proposed strategic plan under the management technique could be the failure.
Furthermore, it can be said that, challenges in regards to implementation and managing
workforce can also come to light with the proposed management strategy (The Top 4 Challenges
with Stakeholder Engagement, 2019).
According to Lucid Software, (2021), project stakeholders are the most crucial resources
to develop appropriate working in the organisational firm. Effective stakeholder management
strategies are adopted by various firms to ensure their proper utilisation. However, aspects like
consumer behaviours, market changes, risk factors etc. could degrade the effectiveness of such
stakeholder management strategy (How to manage common stakeholder issues and challenges,
2021).

Research methodology
Research techniques
Research techniques relates to collection of appropriate data and information to frame
research aims and objectives towards its completion. Under this approach basis for attainment of
desired research goals and objectives are being made and appropriate standards of research
findings are being directed. These technique develops better understandings over the topic and
help researcher of the report to interpret reliable information that compiles with research aims
and research objectives. In relation to the given research paper key considerations to surveys,
preparation of questionnaires and interviews is being taken into consideration.
Research methods
Research method are analysing and collection of data through use of appropriate methods
as well as techniques. Furthermore, it can be said that such methods proves to show a critical
pathways under which achievement of research aims and objectives are moulded as per desirable
standards. Under this various methods such as; Experiments, questionnaire, interviews,
observation trails etc. are being included. In the respective research considerations to preparation
of questionnaires is being performed. The said research methods help the organisational firm to
develop effective standards for completion of research aims and comply with required derivates
of the research paper.
Research Strategies
Research strategy refers to the strategy for which step wise actions to be performed to
attainment of research aims and objectives are being derived. The given strategy enables
researcher to consider in-depth knowledge and data and thus preparation of research document
that is informative for its readers. Under such strategies proper format of research structure is
being taken into consideration. further such strategy derives with appropriate standards of
research development and complying to desired aims and objectives of the research paper. There
are various research strategies, these are as follows;
 Case study
 Qualitative interviews
 Quantitative survey
 Action-oriented research

In the provided research document, considerations to qualitative and quantitative surveys
are taken into consideration. This will provide in-depth knowledge about the research topic and
will provide good impression to readers in respect to knowledge gained after reading research
paper (Shams and Solima, 2019).
Alternative plan
Alternative plan is also referred to as backup strategy adopted by an organisation for
approaching to desired aims and objectives. These plans would be useful in terms of evaluating
on working of business firm under complex market situations and under uncertainties. In
addition to this, end time decision-making of business firm can also be guided under such
alternative plans for corporate firm. In context of provided research; Methodology study and case
study research technique can be taken into consideration.

References
Books and Journals
Amankwah-Amoah, J. and Osabutey, E.L., 2020. New challenges and opportunities in the global
marketplace: learning from developed-country multinationals’ failures. International
Studies of Management & Organization, 50(1), pp.43-56.
Chkanikova, O. and Sroufe, R., 2021. Third-party sustainability certifications in food retailing:
Certification design from a sustainable supply chain management perspective. Journal
of Cleaner Production, 282, p.124344.
Elmaghrabi, M.E., 2021. CSR committee attributes and CSR performance: UK
evidence. Corporate Governance: The International Journal of Business in Society.
Shafiq, A., Ahmed, M.U. and Mahmoodi, F., 2020. Impact of supply chain analytics and
customer pressure for ethical conduct on socially responsible practices and performance:
An exploratory study. International Journal of Production Economics, 225, p.107571.
Shams, S.R. and Solima, L., 2019. Big data management: implications of dynamic capabilities
and data incubator. Management Decision.
Online
How compliance provides stakeholders evidence of success, 2020. [Online]. Available at:
<https://searchcompliance.techtarget.com/tip/How-to-increase-stakeholder-value-
through-corporate-compliance>
Stakeholder engagement, 2021. [Online]. Available
at:<https://www.tescoplc.com/sustainability/our-ambitions-and-approach/little-helps-
plan/stakeholder-engagement/>
The Top 4 Challenges with Stakeholder Engagement, 2019. [Online]. Available at:
<https://www.decisionlens.com/blog/best-ways-boost-stakeholder-engagement>
Tools for Easy and Efficient Stakeholder Management, 2021. [Online]. Available at:
<https://www.caveolearning.com/blog/categorizing-stakeholders>
Stakeholder analysis, 2021. [Online]. Available at:
<https://www.pmi.org/learning/library/stakeholder-analysis-pivotal-practice-projects-
8905>
How to manage common stakeholder issues and challenges, 2021. [Online]. Available at:
<https://www.lucidchart.com/blog/how-to-manage-common-stakeholder-issues-and-
challenges>