Victoria University: EPM5730 Stakeholder Management Report

This report provides a comprehensive analysis of stakeholder management within a road construction project. The assignment begins with an introduction to stakeholder management and project description, outlining the project's objectives, scope, and cost. It identifies key project issues, particularly the lack of effective stakeholder management, leading to conflicts with government regulations and social issues. The report then presents a detailed stakeholder management plan, including stakeholder identification (government authorities, residents, etc.), stakeholder analysis (interests, power, and priority), stakeholder engagement strategies, and stakeholder monitoring processes. The report concludes that effective stakeholder management is crucial for project success and suggests the implementation of the proposed plan to mitigate identified issues, emphasizing the importance of communication and feedback throughout the project lifecycle. The assignment draws on literature, including PMBOK® guide, to develop a model for stakeholder engagement in project management.

Running head: REPORT ON STAKEHOLDER MANAGEMENT
REPORT
ON
STAKEHOLDER MANAGEMENT
Name of the Student
Name of the University
Author Note:

1STAKEHOLDER MANAGEMENT
Introduction:
In the field of project development stakeholder management is one of the most essential
element as stakeholders of a project holds a major influence to the project outcome. Thus, in the
project development process every stakeholder present in a project holds some interest towards
the success of the project (Oyeyipo et al., 2019). Since, all of the stakeholders present in a
project has different interests thus, it influences the decision making capabilities of a project.
The nominated project is to develop a road from western Sydney to south western Sydney
in order to connect these areas with port botany and Kingsford Smith Airport. This project is also
related to railway project. In this project it is identified that there are several factor which
influence the success of the nominated project.
Considering these aspect this paper will discuss about the government systems and
stakeholder related to this project. In order to elaborate this it will consist a detail discussion on
stakeholder management.
Project Description:
The nominated project has aimed to construct a road between western Sydney and south
western Sydney in order to connect both the areas with port botany and Kingsford Smith Airport.
The primary objective behind this project is to construct a motorway with the length of 33km
which needs to be delivered within 2023. The total project cost is around $16.8 billion along with
the contribution of $1.5 billion by the Australian Government. Along with these concern one of
the most essential factor in this project is around 14km of this road will be above the ground and
there will be a tunnel to which will cover approximately 19km of the road.

2STAKEHOLDER MANAGEMENT
Project Issue:
As it is discussed earlier that the nominated project is one a road construction project one
of the most related factors in the project like government factors as well as the political factors.
While analyzing this concern it with the nominated project it has been noticed that in this project
there is a lack of stakeholder management as the stakeholders present in this project is not
effectively identified along with this the roles and responsibilities of its stakeholders are not
identified, which can cause a huge blunder to the project (Jones, Wicks and Freeman 2017). As it
is already mentioned that the project needs to be delivered within 2023 it is very essential to
focus on this area. As per the above discussion in every project development plan it is very
essential to effectively manage the stakeholder and their interest however, in case of construction
project it is important to manage the project stakeholder.
During the investigation on the issues of this project it is identified that environment
issues and the government issues are one of the major conflict that is disrupting the success of
this project. While analyzing this concern it is identified that lack of government compliance and
regulation has caused a major conflict (Bosse et al., 2019). Thus, from this discussion it is
identified that in this project development process there is a huge necessity to manage the
government stakeholders. Along with this aspect it is identified that in this project political issues
and the social issues are very significant. Those includes miss-communication with communities
and less collaboration with the public as well.
Project Stakeholder Management Plan:
Thus, from the above discussion it is identified that the nominated project is mainly
facing the problem related to the stakeholder management due to which it is also facing several
conflicts especially with the government related factors (Harrison, Felps and Jones 2019).

3STAKEHOLDER MANAGEMENT
Considering this aspect in the below section will consist a stakeholder management plan that will
help to enhance the stakeholder management process of the nominated project.
Stakeholders Identification-
As it is discussed earlier that stakeholders are the most important participants for a
project which can lead the project to success or may reflect in a negative that will increase the
chances of project failure (Bourne 2016). Hence, it is very essential to first identify that
stakeholders present in a project. Followed by this concern in the below section a list of
identified stakeholders are mentioned:-
 Government Authorities.
 Board of Directors.
 Local Residents.
 Institutional Force.
 Competitors.
 Supplier.
 Sub-contractor.
 Employ.
 Laborers.
Along with these stakeholders it also includes few other stakeholder too who has their own
interest in this project.

4STAKEHOLDER MANAGEMENT
Stakeholders Analysis-
Followed by the identification of the stakeholder it is now very essential to analyze these
stakeholders in order to get an idea about their responsibilities in this project. Thus, in the below
section a detail analysis on the identified stakeholders is mention:-
STAKEHOLDER INTERESTS POWER INTEREST PRIORITY ASSUMPTION
AND RISK
Government
Authority
Improvement
in
transportation
for public.
10 7 High It may force the
development
process or to
disallow the
entire
development.
Board of Directors
WestConnex
Improve the
business value
8 8 Medium It must enhance
the customer
satisfaction.
Local Residents. Should not
harm the
environment
and the
residence
area.
10 9 High It should provide
safe environment
to live.
Institutional Force. Must improve
the
environment
which may
enhance the
business
value.
8 6 Medium Must help to
improve the
business value
and also needs to
provide best
environment for
this.
Supplier. Improve the
sale and gain
benefit in the
business
10 5 High It should not
development
process.
Sub-contractor. Must deliver
best services
which will
help to
improve the
project
6 5 Medium Deliver best
service to
achieve success.

5STAKEHOLDER MANAGEMENT
success.
Employ. Improve the
services.
8 4 Medium Enhance the
quality of the
development
process and
collaborate the
overall work.
Labors. Enhance the
development
process.
6 7 Low Deliver the work
as per the
instruction.
Power of Stakeholder
Stakeholder InterestLow
High
High
Government, Local
Resident, Supplier.
Board of Directors
WestConnex,
Institutional Force, Sub-
contractor, Employ.
Labor.

6STAKEHOLDER MANAGEMENT
Stakeholder Engagement-
Followed by the analysis of the stakeholder it is very essential the stakeholder into the
nominated project thus, a detail elaboration of the key elements are mentioned below:
All of the stakeholder who has been classified into the high priority needs to be analyzed
very well. And based on that analysis it will then focus on the taking action that will help to
mitigate the identified issues. Followed by this step the implementation will be done. And then
survey will be conducted to get the idea about the effectiveness of the implemented strategies.
Along with this in the feedbacks of the low priority stakeholders will also be gathered which will
help to improve the effectiveness of the project (Ekambaram and Petersen 2017).
Stakeholder Monitor-
Followed by the above discussion in this section a discussion on the stakeholder
monitoring process is mentioned. As per the PMBOK guide the monitoring process of
stakeholders can be classified into three basic parts. Those includes the tool, technique and
output. While elaborating this aspect it is observed that effective communication will improve
the monitoring as due to this it can keep track on the stakeholder which will deliver best quality
work (Guide 2001). Along with this it also requires to gather feedback from the stakeholder to
analyze the project concern.
Conclusion:
After completion of this discussion it can be concluded that in the nominated project
development process a significant limitation has been observed due to lack of stakeholder
management. During the analysis on this area it is observed that government regulation and the
social factors are the most harmful elements present in this development. Hence, a necessity of

7STAKEHOLDER MANAGEMENT
stakeholders’ management has been observed. Followed by this concern it can be stated that
mentioned stakeholder management plan will definitely help to mitigate the identified issue. As
the stakeholder management is consist of a detail analysis on stakeholder and these stakeholders’
are impacting the project. Along with this the above discussion also consist the idea about how
these issues can mitigated.

8STAKEHOLDER MANAGEMENT
Reference:
Guide, A., 2001. Project management body of knowledge (pmbok® guide). In Project
Management Institute.
Bosse, D., Neumann, K., Priem, R.L., Snoeren, P.M., Stoelhorst, J.W., Bettinazzi, E.L.M.,
McFadyen, A., Tantalo, C. and Zollo, M., 2019, July. Value Creation from a Stakeholder Theory
Perspective. In Academy of Management Proceedings (Vol. 2019, No. 1, p. 15012). Briarcliff
Manor, NY 10510: Academy of Management.
Bourne, L., 2016. Stakeholder relationship management: a maturity model for organisational
implementation. Routledge.
Ekambaram, A. and Petersen, S.A., 2017. Enhancing Stakeholder Management Competences in
Construction Projects using Serious Games. In Proceedings of the 9th Nordic Conference on
Construction Economics and Organization.
Harrison, J.S., Felps, W. and Jones, T.M., 2019. Instrumental Stakeholder Theory Makes
Ethically Based Relationship Building Palatable to Managers Focused on the Bottom
Line. Academy of Management Review, 44(3), pp.698-700.
Jones, T.M., Wicks, A.C. and Freeman, R.E., 2017. Stakeholder theory: The state of the art. The
Blackwell guide to business ethics, pp.17-37.
Oyeyipo, O., Odeyinka, H., Owolabi, J. and Afolabi, A., 2019. Factors Inhibiting Stakeholder
Management of Mega Construction Project. International Journal of Civil Engineering and
Technology, 10(3).