Detailed Analysis of My Health Record System: Stakeholder, Use Case

This report presents a comprehensive analysis of the My Health Record System, focusing on stakeholder identification, a questionnaire, and use case diagrams. The report begins with a stakeholder analysis, identifying key stakeholders such as the government, project team, developers, and end-users (citizens and healthcare professionals), and categorizing them based on their power and interest in the project. A questionnaire designed for healthcare professionals is included, aimed at gathering requirements for the system's implementation, covering aspects like system functionality and data access. Furthermore, the report provides a use case diagram illustrating various use cases such as registration, login, and healthcare information management. Detailed use case descriptions are also provided, elaborating on the steps involved in granting access rights within the system. The report concludes with a reference section that cites the sources used for the analysis.

COVER PAGE

Contents
1 Stakeholder analysis.................................................................................................................................3
2 Questionnaire...........................................................................................................................................5
My Health Record System questionnaire................................................................................................5
3 Use case diagram......................................................................................................................................7
Use case descriptions..............................................................................................................................7
Detailed use case description..................................................................................................................8
References...................................................................................................................................................8
Figure 1: Stakeholder map...........................................................................................................................4
Figure 2: Use case diagram..........................................................................................................................7

1 Stakeholder analysis
In any project there are parties directly involved with the project or have an interest in the project.
These parties can be individuals or organizations and they are called stakeholders of the project.
Stakeholders of a project have are involved directly or indirectly with the project during the
development of the project and after deployment of the project. For any project to succeed, an analysis
of the stakeholders is crucial. There are different types of stakeholders and they are determined by two
factors (McDonald, 2017);
 Power/ influence to the project
 interest to the project.
There are four types of stakeholders for my health record system;
 Internal executive stakeholders
 External executive stakeholders
 Internal operation stakeholders
 External operation stakeholders
The following stakeholder map can be used to be used to show the position of each type of stakeholder
on the project

Figure 1: Stakeholder map
According to the stakeholder map shown above my health record has the following stakeholders;
 External executive stakeholders- For the My Health record system, the external executive
stakeholders is the commonwealth government of Australia that is launching the project. The
government will launch and fund the project. According to the stakeholder map, the external
executive stakeholders have high power or influence on the project but do not have a lot of
interest on the project (Payne and Watt, 2017). Their power comes from the fact that they are
the funding the project thus they have a say on the executive decisions that are made regarding
the project. The project team should aim to meet the needs of the external executive
stakeholders by engaging them in every step of the project. The project team should also try to
increase their interest level on the project.
 Internal executive stakeholders- internal executive stakeholder is the key player and decision
maker in the project. For My Health Record System, the internal executive stakeholder is the
project team that is in charge of making key executive decisions on the project. The project
team does not include the developers but the managers of the project for example the project
manager (Gudavajhala, 2017). They are in charge of making all decisions that affect the path

taken by the project thus determine the overall success or failure of the project. These
stakeholders should be engaged with and consulted very regularly as they can make it easy to
undertake a project or make it extremely hard because they make executive decisions.
 Internal operation stakeholders- Internal operation stakeholders are stakeholders who will be
directly involved with the operations of the project. For my Health Record System, these
stakeholders are the developers who will be developing the system. These stakeholders have
little power or influence on the project because they are not involved in making executive or key
decisions regarding the project but their views and inputs are given high consideration s by the
internal executive stakeholders. The internal executive stakeholders consult the internal
operation stakeholders before making most decisions.
 External operation stakeholders- External operation stakeholders have the least power or
influence regarding the project. For my health record system, the external operation
stakeholders are the end users of the system who include the citizens of Australia and the
healthcare professionals who will be interacting with the system directly after the project is
complete. They have little or no power in the decision making but they are supposed to be
consulted through use of questionnaires to get their inputs regarding the project. The project
team should aim to increase their interest as they will be the end users of the system.
2 Questionnaire
Use of questionnaires is a method of collecting data by distributing the questionnaires to respondents
and then analyzing their answers to get information from the data. For my health record system, the
stakeholders that will be given a questionnaire is the external executive stakeholders specifically the
healthcare professionals. The reason for choosing the healthcare professionals is that they have deep
knowledge about health care thus they can give a lot of resourceful information that will be helpful
while implementing the application.
My Health Record System questionnaire.
Questionnaire to aid requirements gathering for the implementation of My Health Record System
intended to help create an integrated system where users can keep records of their medical history to
help with future treatments.
Section 1(Give brief and honest answers)
1. What is your name?
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
2. What kind of a healthcare professional are you?
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
3. How long have you worded in your profession?
Less than 5 years __
More than 5 years __
4. Do you assess patient conditions before prescribing medication?
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

5. Do you think it’s important for a patient to have his health records at all times?
Yes __
No __
6. Do you think a patient should share his or her medical condition before getting any treatment?
Yes __
No __
7. Should all healthcare professionals be allowed to access health records of all patients?
Yes __
No __
8. Should a patient have any opinion on who has access over his or her health records?
Yes __
No __
9. Would you use an information system for every patient you treat before and after the
treatment?
Yes __
No __
Section 2 (Write a detailed description)
10. If a new information system was implemented to store users’ health records how would you
recommend it to work?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Thank you for your feedback

3 Use case diagram
Figure 2: Use case diagram
Use case descriptions
a. Register use case- Actor (user)
A user registers an account in the system by submitting his or her personal details
b. Login use case – Actor (user)
A user logins to their account using a username and password. The system must validate that
the credentials are correct before granting access to the user.
c. Add healthcare information- Actor (user)
A new user adds his or her healthcare information in the system. This information includes
allergies or other medical conditions and other related healthcare information.
d. Grant access use case – actor (user)
A user grants access to a representative or healthcare professional by generating access codes.
The access codes are used as passkeys to access the user’s healthcare information.
e. view healthcare information use case Actor (user, representative, healthcare professional)-

Any of the actors mentioned accesses a user’s healthcare information. For a representative and
healthcare professional they have to provide an access code.
f. Update healthcare information use case- actors (user, healthcare professional)
A user or healthcare updates the user’s healthcare records by either adding new information or
updating existing information.
g. Upload clinical documents- actor (user, healthcare professional)
A user or healthcare professional uploads a clinical document for a specific user.
Detailed use case description
Use case ID d
Use case name Grant access right
Actor User
Description: A user grants access to a representative or healthcare professional
by generating a code.
Trigger: External
Normal Flow: 1. User opens grant access page
2. System displays grant access page
3. User selects access type
4. System displays enter access code field
5. User enters access code and presses ok
6. System verifies the access code is strong enough
7. System saves the changes
Alternative Flows: 6. System verifies the access code is strong enough.
6.1 system find the access code weak.
6.2 System prompts the user to renter a stronger access code
6.3 System takes back to step 4
References
Payne, B., & Watt, A. (2017).
Stakeholder Management.
OpenTextbc. Retrieved 2 May 2018, from
https://opentextbc.ca/projectmanagement/chapter/chapter-5-project-stakeholders-project-
management/

Gudavajhala, S. (2017).
Top 5 Stakeholder Analysis Techniques in Projects | Stakeholder Analysis in
Project Management.
Master of project Academy. Retrieved 1 May 2018, from
https://masterofproject.com/blog/510874/top-5-stakeholders-analysis-techniques-in-projects-
stakeholder-analysis-in-project-management
McDonald, K. (2017).
Stakeholder Map.
kbp.media. Retrieved 2 May 2018, from
https://www.kbp.media/stakeholder-map/