This case study provides a comprehensive analysis of Starbucks, examining its operations through SWOT and PESTLE analyses, highlighting the influence of Corporate Social Responsibility (CSR) on its business. It explores various leadership styles, concluding that a participative approach is most suitable for Starbucks, and emphasizes the importance of organizational culture in driving the company's success. The study delves into Starbucks' mission, values, and ethical practices, including sustainable sourcing, community engagement, and environmental initiatives. The reflection section highlights the learning gained through researching different business concepts and analyzing both internal and external factors impacting Starbucks. This assignment offers valuable insights into Starbucks' business strategies, leadership, and cultural aspects, offering a comprehensive overview of its operations.