Starbucks Job Description: Edmonton, Alberta - District Manager Role

This report provides a detailed job description analysis for a Starbucks District Manager, focusing on the roles and responsibilities, qualifications, and working conditions associated with the position. The report highlights key aspects such as setting short-term and long-term goals, creating implementation plans, managing store operations, and ensuring customer satisfaction. It also outlines the required qualifications and experience, including educational background, prior managerial experience, and financial analysis skills. Furthermore, the report addresses the physical and mental requirements necessary for the role, emphasizing the importance of physical fitness, mental stability, and the ability to handle challenges effectively. The report includes references to relevant sources and provides a comprehensive overview of the District Manager's role within the Starbucks organization.

Running head: STARBUCKS JOB DESCRIPTION
Starbucks Job Description
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1STARBUCKS JOB DESCRIPTION
Starbucks Location: Edmonton, Alberta
Reports to: Regional manager
Job code:
Level:
Type: Full time
1. Job description
The job roles and description has been given below in details, but does not limit to the
following only.
 It is essential that the candidate is able to set short term and long term goals for individual and
the stores under his supervision ("District Manager | Starbucks Coffee Company", 2017)
 Setting up plans that are realistic and achievable within a specified amount of time
 Creating district implementation plans in order to achieve the business results as well as
excellence in the services (Jianfei, 2014)
 Manage the stores with honesty and integrity ("Starbucks.com”, 2017)
 Communicate clearly and delegate the key responsibilities to the individual store managers and
management teams
 Review the customer feedback of each store and assist the managers to achieve excellence and
organizational goals ("District Manager | Starbucks Coffee Company", 2017)
 Ability to take up challenges
2. Responsibilities

2STARBUCKS JOB DESCRIPTION
The various responsibilities of the district manager of Starbucks are listed below.
However, the responsibilities are not limited the ones that are listed.
 Lead a diverse team of various stores in a region, providing guidance to achieve the
organizational goals, along with ensuring quality management ("District Manager | Starbucks
Coffee Company", 2017)
 Responsible for managing the performances of the local stores under his supervision, along with
knowing the markets, communities as well as the customers (Block, 2016)
 Creating district implementation plan and support the execution of the organizational goals
 Monitoring and managing the staffs of the various stores ("Starbucks.com ", 2017)
 Access external resources and manage the external stake holders
 Ensure adherence to the wages and labour policies (Block, 2016)
 Ensure implementation of the customer feedback and ensure customer satisfaction
 Ensure proper resource management
 Develop positive relation with the internal and external stakeholders
 Demonstrate effective management principles and create scope for innovation and development
 Supervise the overall working of the Starbucks stores within a particular province
3. Qualifications and experience
 Master’s degree in business with close working experience in the related field for minimum 5
years
 Experienced as a district manager or similar level for 3 years (Starbucks.com, 2017)
 Responsible as a store manager in any retail brand for 5 years
 Experienced in critical analysis of financial reports

3STARBUCKS JOB DESCRIPTION
 Experienced in working in a multi-unit environment
4. Working conditions
Along with the required qualifications and experiences, it is important that the physical
and mental conditions of the candidate be also analysed.
 The physical fitness include being free from any chronic disease or physical disability, that is
required for the position of a district manager
 Along with being physically fit, mental stability and metal fitness is also required
 Display of sudden anger or negative emotions need to be avoided, along with the capability of
taking up various challenges
 Lack of physical fitness or mental stability is not suitable for the job role

4STARBUCKS JOB DESCRIPTION
References
Block, P. (2016). The empowered manager: Positive political skills at work. John Wiley & Sons
Jianfei, X. (2014). Analysis of Starbucks Employees Operating Philosophy. International
Journal of Business and Social Science, 5(6).
Starbucks.com (2017) Retail Careers. Starbucks Coffee Company
Starbucks.com (2017). District Manager | Starbucks Coffee Company. Starbucks Coffee
Company.