Business Information System Report: Restaurant Issues and Solutions

This report provides an analysis of a business information system, specifically focusing on a restaurant's challenges related to non-routine decision-making. It begins with an introduction to business information systems and then identifies the specific issue faced by the restaurant. The report justifies the strategic, business, and operational value of the proposed solutions, including the application of the Balance Scorecard for performance measurement. Furthermore, it explains the rationale behind using Porter's Five Forces to identify the most appropriate solutions. The conclusion highlights the significance of business information systems in addressing organizational issues, emphasizing the effectiveness of DSS in improving decision-making by considering both internal and external factors. The report concludes with a list of references, providing a comprehensive overview of the topic.

Business Information
System

Content
• Introduction
• Issue faced by an organization
• Justification regarding strategic, business and operational value
 Application of Balance Scorecard measurement
 Justification for the proposed business information
• Conclusion
• References

INTRODUCTION
 Business information system are those that help different
sector organisations to generate and disseminate desired
information.
 These systems includes the use of IT infrastructure for
creating sets of interrelated procedures.

Issue Faced By An Organisation
The major issue faced by the restaurant is related to low decision
making ability regarding non routine activities. Due to
excessive care over the management of internal and routine
activities, management does not have the time to analyse
external environment and identify other non routine actions
which have negative impact over their operations.

Justification Regarding Strategic,
Business And Operational Value
Strategic plan:
Mission: To perform the non-routine activities of business in proper
way.
Vision: To be the leading restaurant by attaining cost minimization and
differentiation in services.

Application Of Balance Scorecard
Measurement Too
The tool which is used for the purpose of measuring the performance of
DSS against to the defined values is Balance scorecard. This is one of
the effective tool that provides an opportunity to determine the extent
to which performance is not met the set standards. This tool has four
different perspectives i.e. finance, customer, internal business process
and learning & growth.

Justification For The Proposed Business
Information Solution
The model applied for the purpose of identifying most appropriate
solution to resolve the issue related to low decision making ability of
non routine activities is Porter five forces. The reason behind the
application of this particular model is that results ascertained majorly
depicts the information regarding non routing activities that have
impact over business activities of different nature organisations.

Conclusion
It has been concluded from the above report that role of business
information system is optimum in providence of solutions against to
the issues faced by an organisation. The issue faced by restaurant is
related to building decisions for non routine activities. The
application of DSS is effective in nature to come out from this
situation as this will help to take decisions after ascertainment of
both internal and external aspects.

References
Ali, K., 2017. A Study of Software Development Life Cycle Process
Models. International Journal of Advanced Research in Computer
Science. 8(1).
Hopkins, B. and Markham, J., 2018. E-HR: using intranets to improve
the effectiveness of your people. Routledge.
Kaiwartya, O and et.al., 2016. Internet of vehicles: Motivation, layered
architecture, network model, challenges, and future aspects. IEEE
Access. 4. pp.5356-5373.

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