Strategic Business Operations and Systems Analysis for QB Food Trading

This report provides a comprehensive analysis of business operations and systems for QB Food Trading PTE LTD. It begins by outlining key components for effective business management, including forecasting, maintenance, location strategies, purchasing, and quality management. The report then evaluates the issues associated with implementing a hybrid model, utilizing the 4 Vs of operations management (volume, variety, variation, and visibility). It compares and contrasts various business models such as manufacturer, distributor, retailer, and franchise, providing recommendations for maintaining market competition through strategies like lower costs, faster service, high quality, and customer service. Furthermore, the report emphasizes the importance of environmental sustainability, suggesting ways for QB Food Trading to mitigate environmental impacts. Finally, it discusses the process of turning performance objectives into operational priorities and proposes the use of a Balanced Scorecard to measure business performance post-implementation. The report concludes with a reference list.

Business Operations and Systems

Table of Contents
Part A...............................................................................................................................................3
Components for effective business operations management for QB FOOD TRADING PTE
LTD..............................................................................................................................................3
Methodology for evaluating the issue of QB FOOD TRADING................................................4
Compare and contrast different models.......................................................................................5
Recommendation for maintaining competition in the market.....................................................6
Recommendation how the company should respond to the environmental impact.....................7
Part B...............................................................................................................................................8
Root Definition............................................................................................................................8
CATWOE.....................................................................................................................................9
AS IS............................................................................................................................................9
TO BE........................................................................................................................................10
Part C.............................................................................................................................................10
Discussing the process of turning performance objectives into operations priorities................10
Using a Balanced Scorecard, discussing how the business performance can be measured post
implementation...........................................................................................................................12
Reference List................................................................................................................................13
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Part A
Components for effective business operations management for QB FOOD TRADING PTE
LTD
The authorities of the organisation QB Food Trading will require several components of
effective business management such as forecasting, maintenance, location strategies, purchasing
and quality management (Sarkis, 2017).
Forecasting- The estimating procedures will for the most part help the experts of the association
QB Food Trading to recognize the budgetary figures and measurements inside the association.
Furthermore, the gauging procedure will likewise help the business supervisors of the firm QB
Food Trading to break down their item rates and costs in a compelling manner (Sarkis, 2017).
Also, the gauging procedure will chiefly help the business directors of the association QB Food
to assess the future pattern with the goal that they can build up the items according to the
requirements of the clients. This procedure will likewise help the business specialists of the
organization to set the cost of their items according to the necessities of the Singapore showcase.
Maintenance- The maintenance strategy is one of the best strategies by which the authorities of
an organisation mainly try to maintain proper cost of the products. On that note, the authorities of
the firm must try to engage with the customers so that they can identify the trends of the market
(Sarkis, 2017). However, the maintenance management is also an approach used by the business
managers of a firm to monitor or organise the financial and technical framework of the
organisation. Therefore, this strategy will further help the management of QB Food to organise
their financial and technical frameworks in an appropriate manner.
Location strategies- It is a standout amongst the best methodologies utilized by the business
specialists of an association so as to keep up their reality inside the working business sector.
Moreover, with the assistance if the area techniques, the specialists of the association QB Food
will most likely assistance the clients to find their shops inside the market of Singapore (Zhang et
al. 2015). In a similar setting, the area procedures will likewise help the business administrators
of the firm to acquire an ideal area for the firm so the clients can be pulled in a simpler way.
Purchasing- The purchasing strategies of the organisation QB Food will help the firm to
purchase unique raw materials from the suppliers (Zhang et al. 2015). In addition, the purchasing
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strategy will also be appropriate for a business organisation in order to develop its market
position. On that note, the experts of the firm should endeavour to connect with the clients so
they can recognize the patterns of the market. In any case, the support the executives is likewise
a methodology utilized by the business administrators of a firm to screen or compose the money
related and specialized structure of the association. Accordingly, this methodology will further
assistance the administration of QB Food to compose their budgetary and specialized systems in
a proper way.
Quality management- The quality management strategy will, mainly help the business
authorities to maintain quality within their foods (Zhang et al. 2015). In addition, the quality
management process will also help the management of the QB Food Company to deliver good
quality of foods to the customers. On that note, it can be said that the quality management
process is one of the effective strategies mainly used by the business managers of an organisation
for maintaining the quality of products.
Methodology for evaluating the issue of QB FOOD TRADING
In order to introduce the hybrid model, the authorities of the organisation QB Food Trading will
face several issues within their business process. Therefore, for evaluating the issues, the
authorities of the organisation must try to analyse the 4 Vs of operation management. The 4 Vs
of operation management mainly includes the volume, variety, variation and visibility.
Volume
The volume of the products must be maintained by the authorities of the QB Food Trading in an
appropriate manner. The proper volume of the foods will help the firm to attract the customers in
a large number. In addition, the volume is mainly helps the customers to determine how a
business firm is organised (Bilicki and Roeder, 2016). By organising the business firm in an
appropriate manner, the management of the firm QB Food Trading will be able to maintain a
good reputation among the customers. This will help the firm to develop a sustainable business
process over the online market.
Variety
A wide variety of products and services will mainly help the authorities of the organisation QB
Food Trading to provide proper goods to the customers. In addition, the variety of products will
also help the company to arrange their business process in an effective way. This process will
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also help the company QB Food trading to mitigate the issues of implementing the hybrid model
within their business process. Moreover, the product variety is for the most part encourages the
clients to decide how a business firm is sorted out (Bilicki and Roeder, 2016). By arranging the
business firm in a suitable way, the administration of the firm QB Food Trading will most likely
keep up a decent notoriety among the clients. This will assist the firm with developing a
supportable business process over the online market.
Variation
The variation of products and services mainly help a business organisation to offer a wide range
of products to the customers. Therefore, the company QB Food Trading will also be able to
provide a wide range of foods to the customers over their online application (Micheli and Mura,
2017). This strategy will also help the organisation to maintain positive business operations
within the firm. In addition, the item assortment is generally urges the customers to choose how a
business firm is dealt with. By orchestrating the business firm in an appropriate manner, the
organization of the firm QB Food Trading will no doubt keep up a conventional reputation
among the customers (Micheli and Mura, 2017). This will help the firm with building up a
supportable business process over the online market.
Visibility
The visibility strategy will mainly help the company QB Food Trading to visible their products
and stores within the Singapore market. In the same context, the visibility strategy mainly helps a
business firm to set up their physical stores in every parts of the target market (Micheli and
Mura, 2017). Therefore, it will also help company QB Food Trading to set up their stores in
online as well as in offline. On that note, it can be said that the visibility strategy will help the
firm to seize the attention of the customers in the market of Singapore.
Compare and contrast different models
The authorities of the organisation QB Food Trading must try to analyse the issues within the
market of Singapore in order to operate their business process. In addition, a business
organisation mainly uses different business models for operating in the business market (Akalin
et al. 2016). The business models mainly include the manufacturer, distributor, retailer and
franchise.
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Manufacturer- The manufacturer mainly tries to create products and services for the purpose of
selling. In addition, the manufacturer mainly sells the products directly to the customers by
developing unique products (Vijayan et al. 2017). On that note, the manufacturer of the
organisation QB Food trading must try to develop unique preparation of foods so that the
customers can get easily attracted. Furthermore, the manufacturer of the organisation QB Food
trading must try to bring out innovative products for the target market in an effective way.
Distributor- The distributor strategy mainly helps the authorities of the organisation QB Food
Trading to make a positive relationship with the distributors (Vijayan et al. 2017). In the same
context, the distributor of the organisation QB Food trading must try to arrange unique raw
materials so that the customers can get variety of products from the company.
Retailer- The retailer of the organisation QB Food trading must try to purchase unique products
from the distributor in order to make unique foods for the customers. Furthermore, the producer
basically offers the items legitimately to the clients by creating novel items (Vijayan et al. 2017).
On that note, the producer of the association QB Food exchanging must endeavour to create one
of a kind readiness of nourishments with the goal that the clients can get effectively pulled in.
Besides, the maker of the association QB Food exchanging must endeavour to bring out
imaginative items for the objective market in a viable manner.
Franchise- The franchise is one of the most effective business models as compared to the other
business models. The maker predominantly attempt to make items and administrations to sell.
What's more, the maker fundamentally offers the items straightforwardly to the clients by
creating interesting items (Vijayan et al. 2017). On that note, the maker of the association QB
Food exchanging must endeavour to create one of a kind readiness of sustenance with the goal
that the clients can get effectively pulled in.
Recommendation for maintaining competition in the market
In order to maintain competition in the market, the authorities of the organisation QB Food
Trading must try to use the strategies like lower cost, faster service, high quality and customer
service (Akalin et al. 2016).
Lower cost
The low cost products will mainly help the authorities of the organisation QB Food Trading to
enhance its sales. In addition, the lower cost product will also help the authorities of the
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organisation to maintain a competitive advantage within the Singapore market. With the help of
lower cost product, the authorities of the firm will be able to enhance their sales in a prominent
way.
Faster service
The faster service will mainly help the company QB Food Trading to provide better services to
the customers. In the same context, the faster service will also help the firm to attain a
competitive advantage (Akalin et al. 2016). On that note, the faster service will help the
customers to provide services to the customers.
High quality
The brilliant administration will basically help the organization QB Food Trading to give better
administrations to the clients (Akalin et al. 2016). In a similar setting, the quicker administration
will likewise assist the firm with attaining an upper hand. On that note, the quicker
administration will assist the clients with providing administrations to the clients.
Customer service
The client administration will basically help the organization QB Food Trading to give better
administrations to the clients. In a similar setting, the quicker administration will likewise assist
the firm with attaining an upper hand (Akalin et al. 2016). On that note, the quicker
administration will assist the clients with providing administrations to the clients.
Recommendation how the company should respond to the environmental impact
It is very important for the authorities of the organisation QB Food Trading must try to use an
effective strategy for maintaining the environmental sustainability. In addition, the
environmental sustainability process must be maintained in an effective way by the company QB
Food Trading (Micheli and Mura, 2017). The environmental sustainability must be analysed by
the authorities of the organisation QB Food Trading so that the firm can develop a good
reputation within the market. Moreover, the effects of Carbon dioxide must be analysed in an
appropriate manner so that the environmental risks will be mitigated. It is a standout amongst the
best techniques utilized by the business specialists of an association so as to keep up their reality
inside the working business sector (Micheli and Mura, 2017). Also, with the assistance if the area
procedures, the experts of the association QB Food will most likely assistance the clients to find
their shops inside the market of Singapore. In a similar setting, the area techniques will likewise
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help the business administrators of the firm to get an ideal area for the firm with the goal that the
clients can be pulled in a simpler way. The buying systems of the association QB Food will assist
the firm with purchasing one of kind crude materials from the providers (Micheli and Mura,
2017). Likewise, the buying system will likewise be proper for a business association so as to
build up its market position. On that note, the specialists of the firm should attempt to associate
with the customers so they can perceive the examples of the market. Regardless, the help the
officials is moreover an approach used by the business executives of a firm to screen or create
the cash related and concentrated structure of the affiliation.
Part B
Root Definition
The new system that has been developed for the company QB Food trading is the online
application software (Romero and Vernadat, 2016). The root of the online application has been
developed among the authorities of the firm due to the downfall of financial performance of the
company. In the same context, the online application software has been developed for the
business managers in order to enhance the financial metrics of the company. Also, the natural
supportability procedure must be kept up in a viable manner by the organization QB Food
Trading (Romero and Vernadat, 2016). The natural supportability must be dissected by the
specialists of the association QB Food Trading so the firm can build up a decent notoriety inside
the market. In addition, the impacts of Carbon dioxide must be investigated in a suitable way
with the goal that the natural dangers will be moderated. It is a champion among the best
strategies used by the business authorities of an affiliation to keep up their existence inside the
working industry area (Bilicki and Roeder, 2016).
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CATWOE
Figure 1: CATWOE diagram
(Source: Zhang et al. 2015)
AS IS
The AS IS strategy mainly helps the authorities of the company QB Food Trading to develop a
strategic development within the organisation. In the same context, the AS IS strategy will also
help the authorities of the organisation to determine the value of the products. It is a champion
among the best methods used by the business masters of an affiliation in order to keep up their
existence inside the working industry part. Additionally, with the help if the territory methods,
the specialists of the affiliation QB Food will doubtlessly help the customers to discover their
shops inside the market of Singapore (Vijayan et al. 2016). In a comparative setting, the territory
systems will in like manner help the business managers of the firm to get a perfect region for the
firm with the objective that the customers can be pulled in a more straightforward manner. The
purchasing frameworks of the affiliation QB Food will help the firm with obtaining exceptional
rough materials from the suppliers. Moreover, the purchasing framework will in like manner be
legitimate for a business affiliation in order to develop its market position. On that note, the pros
of the firm should endeavour to connect with the clients so they can see the instances of the
market.
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TO BE
The TO BE strategy will mainly help the management of the organisation QB Food trading to be
dependent on the qualities and strategies of the products. In addition, the To Be strategy will also
help the business managers of the organisation to innovate new business model by which the
business can be enhanced (Sarkis, 2017). It is significant for the administration of the association
QB Food Trading to build up adaptable working conditions by which the authoritative business
procedure can be improved. By keeping up adaptable working conditions, the specialists of the
firm will likewise have the option to assist the representatives with cooperating with one another.
An adaptable working society will further assistance the association QB Food Trading to build
up a maintainable business process in the market of Singapore (Sarkis, 2017). Thusly, it tends to
be said that the adaptability technique will be fitting for the business supervisors of QB Trading
to transform the exhibition destinations into activities. By keeping up versatile working
conditions, the specialists of the firm will similarly have the choice to help the delegates with
coordinating with each other. A versatile working society will promote help the affiliation QB
Food Trading to develop a sensible business process in the market of Singapore. Along these
lines, it might be said that the flexibility strategy will fit for the business executives of QB
Trading to change the introduction objectives into exercises (Sarkis, 2017).
Part C
Discussing the process of turning performance objectives into operations priorities
A business organisation mainly uses strategies like dependability, flexibility, cost, quality and
speed in order to turn their performance objectives into the operation priorities.
Dependability
The dependability process mainly helps the business authorities of an organisation to depend on
the strategic objectives of the firm (Sarkis, 2017). In the same context, the dependability strategy
will also help the business managers of the organisation QB Food trading to depend on the
strategic objectives of the firm. This will help the business authorities of the organisation to
develop a strong business model by which the firm can deliver good quality of food materials to
the customers. On the other hand, the dependability mainly highlights the dependence of the
organisation over the raw materials.
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Flexibility
It is very important for the management of the organisation QB Food Trading to develop flexible
working conditions by which the organisational business process can be enhanced. By
maintaining flexible working conditions, the authorities of the firm will also be able to help the
employees to cooperate with each other (Sarkis, 2017). A flexible working culture will further
help the organisation QB Food Trading to develop a sustainable business process in the market
of Singapore. Therefore, it can be said that the flexibility strategy will be appropriate for the
business managers of QB Trading to turn the performance objectives into operations.
Cost
The cost of the products must be set by the authorities of the organisation QB Food Trading as
per the trends of the market. This will help the firm to enhance its sales rate as well the firm QB
Food Trading will be able to develop a sustainable position (Chang, 2016). An effective cost
leadership strategy will help the authorities of the organisation QB Food Trading to sell low cost
products to the customers. The expense of the items must be set by the experts of the association
QB Food Trading according to the patterns of the market. This will assist the firm with
enhancing its business rate also the firm QB Food Trading will most likely build up a
maintainable position.
Quality
It is significant for the administration of the association QB Food Trading to build up an
adaptable working condition by which the hierarchical business procedure can be upgraded. By
keeping up adaptable working conditions, the experts of the firm will likewise have the option to
assist the representatives with cooperating with one another (Feng et al. 2016). An adaptable
working society will further assistance the association QB Food Trading to build up a reasonable
business process in the market of Singapore. In this way, it very well may be said that the
adaptability technique will be fitting for the business administrators of QB Trading to transform
the presentation goals into activities.
Speed
The Speed procedure basically helps the business experts of an association to rely upon the vital
targets of the firm. In a similar setting, the speed system will likewise help the business directors
of the association QB Food exchanging to rely upon the key destinations of the firm. This will
help the business experts of the association to build up a solid plan of action by which the firm
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can convey great nature of nourishment materials to the clients (Reim et al. 2015). Then again,
the speed primarily features the reliance of the association over the crude materials.
Using a Balanced Scorecard, discussing how the business performance can be measured
post implementation
As the company is mainly involved in the activities of providing and manufacturing of foods to
the customers, therefore, the quality is one of the most vital elements for the firm. In the fiscal
year 2016, the company QB Food Trading has gained a net amount of $15.72 million (Choi et al.
2016). By observing the financial report of the firm in the year 2016, it can be said that the
organisation has provided a fine quality of products to the customers. Due to which the firm has
gained a huge amount of revenue from the market of Singapore. On the other hand, in the fiscal
year 2017, the company has gained a total amount of $13.10 million (Choi et al. 2016). In the
year 2017, the performance of the firm has fallen down as compared to the year 2016. However,
in the year 2018, the financial rate of the firm has been fallen down into $10.5 million. The
downfall of financial metrics has affected the business stability of the company QB Food trading
(Abu Naser and Al Shobaki, 2016). In addition, the quality issues are continuously increasing
within the organisation. It is huge for the organization of the affiliation QB Food Trading to
develop versatile working conditions by which the progressive business technique can be
redesigned. By keeping up versatile working conditions, the specialists of the firm will in like
manner have the choice to help the agents with collaborating with each other. A versatile
working society will facilitate help the affiliation QB Food Trading to develop a sensible
business process in the market of Singapore. Therefore, the authorities of the firm have decided
to develop an online food delivery application by which the customers will be able to order food
through online (Sarkis, 2017). The destruction of monetary measurements has influenced the
business security of the organization QB Food exchanging. Furthermore, the quality issues are
ceaselessly expanding inside the association. It is colossal for the association of the alliance QB
Food Trading to build up adaptable working conditions by which the dynamic business strategy
can be updated.
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