Change Management: Evaluating Theories for Successful Implementation

This essay critically examines the role of leadership in introducing and sustaining strategic change within organizations, using Tesco as a case study. It highlights how leadership styles, such as transformational leadership, can motivate employees to adopt new technologies and achieve organizational goals. The essay also evaluates change management theories, including the ADKAR model and McKinsey 7s framework, to determine their effectiveness in ensuring successful change implementation. The analysis concludes that effective leadership and the application of relevant change management theories are crucial for enhancing organizational performance and productivity during periods of change. Desklib provides access to similar essays and study resources for students.

STRATEGIC CHANGE AND
ORGANISATIONAL
DYNAMICS

Table of Contents
QUESTION 1...................................................................................................................................3
Critically review in a case how leadership will play a important part in introducing &
sustaining change.........................................................................................................................3
QUESTION 2...................................................................................................................................5
Evaluating how theories assure change management in a company is successful......................5
REFERENCES ...............................................................................................................................9

QUESTION 1
Critically review in a case how leadership will play a important part in introducing & sustaining
change
Organizational background-
Tesco is the best and most productive supermarket in the UK, because it is able to
deliver or provide quality products to consumers, according to their needs and expectations. It
has been operated and managed business growth within more than 13 nations, which in turn
contributed to increase organizational profitability. It may take approach to utilize leadership and
terms related to that, for purpose of strategic change. It refers to implementation of specific plan
related to a change that put direct impact on a company sales, success, growth and current
practices, in varied terms (Schriber and Löwstedt, 2020). It is fact that in order to response to a
new opportunity or threats, organizations are adopting strategic change as a key concept, which
enable them to grow even better than last few years or months.
Leadership role in the context of change-
In the world of business, organizations are facing issues to sustain within specific market
or sector, which drive their attention towards developing plans for change. For purpose of this,
different types of resources and key elements are important for management in a company to
take into their consideration (The Importance of Leadership in Managing Change, 2022). In case
of TESCO, leadership play vital role in regard to introduce and sustain technological change. It
may consider as one of those components or factors that organization and its management may
consider, in order to use the same in effective manner. This element may enable a leader to
support individual person in the workplace, who are putting initiatives to achieve set aims and
objectives (Knap-Stefaniuk, 2020). In the supermarket, by using appropriate and specific
leadership style, leaders may take initiative to introduce technology change in effective manner
and sustain the same thing forever, which is quite beneficial for its continuous growth and
competitive progress in the retail industry.
It may make leader capable to provide key directions to all employees about adopting
change and working with that in productive way, which in turn contribute to increase their
productivity or productiveness, even better than last few weeks or months (Shulga, 2021). Their
guidance and suggestions enable individual candidate to accept the change and work on it, in

term of implementing and utilizing advanced technologies that aid to enhance their performance
and improve productivity excellently.
It plays important part in introducing current change in form of providing motivation to
candidates about performing and using new technologies that in turn provide a lot of benefits to
them as well as TESCO. They may guide them about how a technology is used and what extent
it may put positive impact on their success as well as aim achievement. Their guidance may
drive the concentration of individual worker toward using new technologies in the recent time
successfully and appropriately as well as in the future, which is quite essential & beneficial for
them (Evans, 2020). For example, with transformational leadership style, leaders in the
supermarket may take approach to communication with all the employees, who are working for
TESCO and taking actions to reach desire outcomes. This form of leadership may allow leaders
to transform workers performance and efforts to make them a productive candidate instead of
ineffective person. It can be said that utilization of particular leadership style in the organization
may support implementing and sustaining change. For instance, it may make leaders capable to
engage and motivate individuals, for purpose of getting success by using and implementing new
technologies related to any function such as marketing, HRM, supply chain, etc.
Along in above manner, leadership may also play vital role in the context of introducing
& sustaining technology or any form of change, in term of setting clear aim and direction in
work area, which drive the performance and initiatives of candidates toward achieving goals
(Hoonsopon and Puriwat, 2021). Leadership encompasses key elements, such as effective
communication, motivation, decision-making, problem solving competence and more. All these
components makes leaders powerful and effective to introduce any modification in the TESCO,
with effective teams and sustain the same for longer. It may give them power to collaborate and
coordinate with other appropriately, without facing any issues that lead to increase
productiveness among workforce, whether they are existing or new (By, 2020). A leadership
style make leaders empathetic and energetic, which in turn boost their morale to achieve set goal
like change introduction and implementation, with which firm may tend to retain forever as it is
beneficial for organizational as well as operational effectiveness. It is fact that a leader realize
that any change might be complex and understand the needs of human resources to be motivated.
This thing may enable them to take strategic action according to the situation in term of taking
out employees to their comfort zones and allow growing with new change.

QUESTION 2
Evaluating how theories assure change management in a company is successful
Any type of change within organizations, may drive the attention and concentration of
management toward developing and then utilizing strategic change management tactics. For
example, they may take action to implement tactic in term of generating awareness about
technology change in the workplace, among workforce. Along with this, manager and leader
may take initiative to develop more tactics related to change management. As they may take
some theories into consideration, which make assure to reach expect outcome such as successful
management of change (Jaaron, Hijazi and Musleh, 2021).
ADKAR model of change management-
Awareness-
According to chosen model, within TESCO leader may assure change management is
successfully done, in term of taking few steps into their consideration (ADKAR Model: What Is It
and How To Use It, 2019). For example, they may take action to generate the awareness among
all the staff members about what type of change they may plan to introduce.
Desire-
After passing above stage, they may move to next step and take decision to determine the
desire or needs of employees, as it enable them to make possible changes accordingly. By doing,
so they may assure implementation of technology change may do appropriately.
Knowledge-
Leader may ensure that their aim is achieved, in term of providing knowledge to existing
& new workforces, which drive their concentration toward using advanced and useful
technologies successfully, which is quite beneficial and essential for them to do that.
Ability-
Furthermore, they may also take action to boost candidates morale and enable the to
utilize their skills, which make assure that change management procedure is successful done
(Sulistiyani, Ali and Astuti, 2020). It may give them chance to reach desire result in effective and
appropriate manner.

Reinforcement-
Along with above initiatives, they may take more in term of reinforcing teams and plans
that aid to make assure firm stick with current change and also plan to do more for organizational
growth. It may help to increase business performance and productivity as well as profitability.
The McKinsey 7 s model-
Change tactic-
Illustration 1: ADKAR Model of Change
(Source: APPLYING THE ADKAR MODEL TO NEW CHANGE
MANAGEMENT WORK, 2021)

It is important for management to make possible modification, after making changes in
the context of current practices, which may give them chance to grow appropriately and in
productive manner (Enduring Ideas: The 7-S Framework, 2022). Along with that, they may take
pleasure of achieving strategic goals.
Structure of firm-
In order to make assure change management successfully, organization and their
stakeholders may take action to make certain alteration in regard to existing structure as they
may modify or design new space where individual may get knowledge about new technology.
Business system and procedures-
They may also effort to change business process such as the way human resource
management provide training to candidates. It may help to obtain appropriate results, as per the
expectations of stakeholders as well as high authority in term of successful change management.
Shared company values & culture-
Illustration 2: McKinsey 7s Model
(Source: Organizational change management, 2022)

For purpose of managing change, leaders may share organizational vision and mission
with all employees, to drive their work and effectiveness toward accepting change and working
with the same forever. It may put positive impact on sales and success of brand.
Style of work-
Leaders and managers according to this model may make change in the context of their
leadership and management practices as well as approaches, which may give them power to
make change appropriately and manage the same thing in useful manner.
Staff evolvement-
They may take initiative to engage staff in the context of decision-making procedure that
help to build strong and productive workforce, among which each candidate may have boosted
their morale to achieve change management related aim.
Skills that workers have-
Leaders and management may allow workers to develop and improve their skills, that
also help in regard to change management and their successful implementation, within TESCO.
From above analysis, it has been concluded that leadership utilization has increased
organizational performance level and productivity related to change, because it has enabled
leaders to provide strategic directions. Furthermore, by summing up above discussion, it has
been summarized that ADKAR and other change management theories has successfully
implemented technology change in the company in term of defining strategic directions such as
stages.

REFERENCES
Book and Journals
By, R. T., 2020. Organizational change and leadership: Out of the quagmire. Journal of Change
Management. 20(1). pp.1-6.
Evans, J. D., 2020. TRANSFORMATIONAL LEADERSHIP AS A ROLE OF LEADERSHIP
IN THE IMPLEMENTATION OF ORGANIZATIONAL CHANGE. TURAN-SAM.
12(45). pp.113-116.
Hoonsopon, D. and Puriwat, W., 2021. The role of leadership behaviour of project manager in
managing the fuzzy front end in the development of radical and incremental innovation.
International Journal of Innovation Management. 25(02). p.2150022.
Jaaron, A. A., Hijazi, I. H. and Musleh, K. I. Y., 2021. A conceptual model for adoption of BIM
in construction projects: ADKAR as an integrative model of change management.
Technology Analysis & Strategic Management. pp.1-13.
Knap-Stefaniuk, A., 2020. The Role of Leadership in Managing Multicultural Teams. Polish
Managers’ Point of View: Preliminary Research. Studia Paedagogica Ignatiana. 23(3).
pp.43-60.
Schriber, S. and Löwstedt, J., 2020. Reconsidering ordinary and dynamic capabilities in strategic
change. European Management Journal. 38(3). pp.377-387.
Shulga, L. V., 2021. Change management communication: the role of meaningfulness,
leadership brand authenticity, and gender. Cornell Hospitality Quarterly. 62(4). pp.498-
515.
Sulistiyani, E., Ali, A. H. N. and Astuti, H. M., 2020. Change Management Strategies to
Implement A Fingerprint Based Attendance System in Information Systems Department
Using ADKAR Model. Applied Technology and Computing Science Journal. 3(1).
pp.22-29.
Online
ADKAR Model: What Is It and How To Use It. 2019. [Online]. Available Through:
<https://whatfix.com/blog/adkar-model-what-is-it-and-how-to-use-it/>
APPLYING THE ADKAR MODEL TO NEW CHANGE MANAGEMENT WORK. 2021. [Online].
Available Through: <https://blog.prosci.com/applying-adkar-to-new-change-
management>
Enduring Ideas: The 7-S Framework. 2022. [Online]. Available Through:
<https://www.mckinsey.com/business-functions/strategy-and-corporate-finance/our-
insights/enduring-ideas-the-7-s-framework>
Organizational change management. 2022. [Online]. Available Through:
<https://www.zendesk.com/blog/change-management-models/>
The Importance of Leadership in Managing Change. 2022. [Online]. Available Through:
<https://bizfluent.com/about-6716485-importance-leadership-managing-change.html>