Strategic Human Resource Development Report: M&S Case Study

This report provides an analysis of strategic human resource development, emphasizing the role of the HR development manager and the challenges faced, such as discrimination and bullying within organizations, using Marks and Spencer as a case study. It highlights the importance of training plans, monitoring organizational performance, and addressing learning and development needs to foster a positive and productive work environment. The report identifies discrimination and bullying as significant issues that can reduce employee productivity and motivation, and it recommends strategies for mitigating these challenges through equal opportunities and addressing workplace conflicts. Ultimately, the report underscores the need for HR development to focus on employee skill development and the creation of a healthy workplace culture to achieve organizational goals effectively. Desklib offers solved assignments and study tools for students.

Assessment 1
Strategic Human Resource
Development
Contents
INTRODUCTION .....................................................................................................................................2
Role of human resource development manager and issues/ challenges ..........................................3
Recommendation..............................................................................................................................4
Conclusion ............................................................................................................................................5
REFERENCES ..........................................................................................................................................5

INTRODUCTION
Human resource development is a part of human resource management which
specially deals in training and development of employees within the business organisation.
human resource development is an essential part of the human resource management for
the growth and development of the enterprise. It is very important to manage human
resources and motivate them in order to achieve the organisational goals and objectives. It
is very important for the management to focus on the environment within the workplace
which can affect the behaviour of the employees.(London, M., 2021). The human resource

development system aims to creating a climate which motivates people to work. The
company taken into consideration for the report is Marks and Spencer which is the British
multinational retailer brand. The company deals in selling home products, clothing and food
products. (Lee, S.M. and Gunderson, M., 2018) This report will include various topics such as rile of
the human resource development manager and the various issues and challenges related to
discrimination and bullying. (Brewster, and Hegewisch,eds., 2017)
Role of human resource development manager and issues/ challenges
The human resource development manager is basically concerned with the growth
of the employees with the hard and soft skills within the business organisation. there are
various roles which is been practices by the human resource development in order to bring
the productivity within the organisation and bringing the well being culture within the
workplace. (Lilova, I. and Poell, R.F., 2019). There are various roles which is performed by the
human resource development manager which are discussed below:
Developing training plans is one of the major roles which is performed by the
manager in order to train employees so that they can achieve the organisational goal
effectively and efficiently. It is very important for the manager to practice the training plans
which includes the job-related skills which need to be developed within the employees of
the organisation. In context of the Marks and Spencer it is important that the manager focus
on improving the plans and developing various training sessions for the employees.
(Mehdiabadi, A.H., Seo, G., Huang, W.D. and Han, S.H.C., 2017)
Monitoring organisational performance is another role which is been managed by
the human resource development where the manager needs to track on the various aspects
so that the manager can bring changes which is required within the business enterprise.
(McDonald, K.S. and Hite, L.M., 2018). In context of Marks and Spencer it is an important
role of the human resource development manager (Human Resource Development
International, 2021)
Learning and development needs within the workplace is the main role which need
to be managed by the human resource development manager. It is very important for the
Marks and Spencer to develop such practices in order to achieve growth and success within
the business enterprise. The development of the needs is important so that it can be
analysed that the employees are ready to work in such a culture which is healthy and keeps
them motivated. (Dirani, K.M. and Hamie, C.S., 2017)
There are various issues and challenges which is faced by the human resource development.
The discrimination and bullying is one of the major practices among the employees which
need to be controlled by the department in order to keep the culture healthy and motivate
employees. The discrimination is been practiced in every organisation which impacts the
organisation and its growth. The discrimination among the employees because of the
religion caste, gender can cause the issues and conflicts between the team members which
need to be controlled by the human resource development management. The issues which
can be related to discrimination can lead to reduce productivity of the employees. The
challenging for the department is that how this can be controlled and managed. The bullying
is another issue where the employees might face and this can lead to the demotivation for

the employees. The bulling is the practiced which is conducted by some of the employees
who think that they have the power in the organisation and lead to the distraction for the
other employees. This lead to the pressure on the employees to obey their seniors which
can be stresses out for the employees. Such types of environments within the organisation
are not consider the good and the employees can lose interest. This is the one of the most
challenging issues which is faced by the human resource development. As the people in the
organisation has different view pints and aspects. (Makarova, I., Shubenkova, K. and Pashkevich, A.,
2018)
Discrimination is the challenge which need to be eliminated by the human resource
development. In case of the Marks and Spencer the human resource development manager
can focus on the basis of hiring both male and female candidates equally and allow with the
equal benefits within the organisation. The most common discrimination is observed
because of the gender bias. This is the challenging for the company to eliminate. As some of
the aspects the women is given more privileged them men which makes them demotivated.
It is very essential for the human resource development manager to practice such strategies
which does not involve discrimination on the basis of gender. The equal rights should be
given to both makes and female within the workplace. (MASANJA, N.M., 2019)
Bullying is the practice and as well as challenging for the company. The organisation and the
human resource department need to take control over this process. As the violence and
bulling is not right practice and this creates the conflicts between team members which
leads in reduce in the efficiency of the employees. This is the challenging practice for the
manager of the human resource development. But as concerned with the needs and wants
of the employees it is very important for the organisation to take over the concern and
reduce the issues faced by the business organisation. In context of Marks and Spencer it is
essential that the manager practices the strategies in order to cope up with the challenges.
The major challenges are to fill the gaps which is cause and reducing the productivity of the
employees. (Jabarkhail, S. and Dooley, L.M., 2019)
Recommendation
It is suggested that the human resource development can focus on the various strategies in
order to develop the skills of the individual so that they can focus on improving the
productivity and efficiency for the completion of the task. This will help the business
organisation in achieving the goals and objectives on the right time. The training session and
the various programmes will help the employees to improve in their skills and develop
themselves according to the job roles. Also, it is very important for the human resource
development to reduce the issues related to discrimination and bullying which is the major
effective within the workplace. The discrimination can be reduced by the manager if the
company focus on rewarding equally to the people. The Marks and Spencer can focus on
giving the changes to the women so that they are not been discriminated on the basis of
gender and potential. It is very important for the organisation that it practices methods that
can help in improving the productivity of the employees. (Crawshaw, J., Budhwar, P. and Davis, A.
eds., 2020)

Conclusion
From the above report it is concluded that human resource development is thar part
of human resource management. The human resource development focus on the various
aspect which is required by the employees. It is very important for the manager to perform
various functions in order to motivate employees and develop their skills so that the goals
can be achieved on the right time. There are various issues which is faced by the manager n\
and the department such as discrimination and bullying which is one of the most common
practiced by the employees. It is identified that the human resource development needs to
focus on controlling over the bullying which can lead to misconceptions and conflicts
between team members. This can also reduce the productivity of the employees and impact
the image of the business organisation.
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