Strategic HRM: Managing Culture, Diversity, and Performance Issues

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This essay provides a comprehensive analysis of human resource management (HRM) within an organization, focusing on the critical aspects of organizational culture, diversity, and international performance management. It highlights the significance of effective communication, managing diversity, and implementing proper training and development programs to enhance overall performance. The essay also addresses challenges related to division of labor and discrimination, emphasizing the need for a fair and inclusive work environment. Furthermore, it underscores the importance of aligning HRM practices with organizational goals to foster a positive culture, promote diversity, and achieve international performance standards, using 'no name' company as an example. Desklib offers a platform to explore similar solved assignments and past papers for students.
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Human Resource Management 1
Human Resource Management
Name
Institution
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Human Resource Management 2
Introduction
Human resource management is a branch that deals with the interests of the workers, and
the managers in an organization. It ensures that all the rules and regulations are followed to the
latter by everybody in the organization. The branch also ensures that all the workers are
qualified, and no worker is looked down upon, in any branch of an organization. The human
resource management also ensures that the required effort is applied to make their dream come to
pass. In the world of today, many organizations have failed to meet their sat goal, and thus have
ended up failing in their activities. This is the reason behind their failure. First, they do not
manage their workers properly. In this field, there should be a very serious law that governs the
workers. Since the workers are the back born of an organization, a certain point of weaknesses
related to them may adversely affect the whole organization. Workers are therefore supposed to
be given due respect, and managed properly whenever possible. Therefore, when talking of
diversity, culture and any other form of problem or weakness, this means that the managerial
branch has a lot of responsibilities to carry out. They are responsible for delayed promotions in
an organization, as well as delayed recruitments of new employees in the organization. In
addition, the managerial team is also responsible for complains concerning failed developments
of an organization. Therefore, the workers are supposed to work hand in hand with the
managerial branch to ensure that all is well with the company or organization, for them to
achieve their set goal.
Culture
The culture of an organization simply refers to the trend of activities which take place in
the organization (Harzing & A. Pinningtion, 2015). An example of a culture in business is the
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Human Resource Management 3
recruitment of new managers, which means that the old managers must retire after a certain
period of time. Another example of an organizational culture is that of lying off workers with a
history of misbehavior. Other examples include the recruiting of young workers, for training, and
also celebrating the achievement of the organization after a certain period of time. These are
some of the few examples of culture in an organization. In no name company, workers have
created a difficult environment for the potential customers (Avey, Luthans, & Jensen, 2009).
They have a bad communication mode, thus making it difficult to have an effective
communication with the managers. Being an assembly company, no name is a company that has
been known to give quality assembling as well as good services to customers. However, the
customers are now complaining of low quality assembling parts for aircrafts. Since quality is the
most character that defines a business, low quality means that no name will lose a good name
thus tarnishing its good name.
In a company where communication is a problem, things will definitely go wrong. People
need to communicate and understand each other, for effective results. However, when there is a
problem in communication, respect will be absent, and a worker will do according to their will. It
is therefore important to ensure that communication is effective in a company. Good
communication has the following significance:
Saves Time
Effective communication means that the entire employees and employers in a company
are in good terms (Gagné, 2009). This makes it possible or information to be passed from one
person to another. In terms of saving time, good communication means that there is no time for
arguments or idleness. Therefore, time will be well utilized in increasing productivity.
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Human Resource Management 4
Brings about understanding
The end result of good communication in an organization understands (Subramony,
2009). When people communicate in a positive manner, they understand one another, and
therefore make it easy to pass information. Therefore, important and urgent issues will be solved
effectively in the company, thus making success the trend in that company
Solves problem
Good communication solves problems whenever the issues arise (Gruman, & Saks,
2011). For example, no name company could have solved the issue of low quality parts of
aircrafts before the matter got out of hand. However, they are now facing the challenge of
controlling the rumor, since the matter has got out of hand. They could have made it and manage
o secure the name of the company before it became too late. If they could have been in good
terms as members of the same company, they could have solved the matter before it became too
late.
Managing diversity
At no name, there diversity is like a plague. It is spreading fast and the workers have started to
realize that things are going wrong. Though they respect the rule that deals with diversity, to
them they found this habits taking place and are therefore generational inheritance. However, the
head quarters point is being faced by the challenge of senior employees not wanting to work with
new recruits, and employees from different generations. They have a feeling that these diverse
generation will interfere with the system and operations of the company, which have existed over
a period of time.
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Human Resource Management 5
People with disabilities are not being recruited in companies, more so in china. The
managers are said to have been ignoring application lettered from people with disabilities. In
spite of these disabled people having all the qualifications needed for the jobs, they have been
discriminated against just because of their situation. The manager, O’Meara feels unstable and
worried since the rejected and disabled candidates may choose to take action against the
company.
Human diversity causes differences in companies. Employees feel different whenever
this kind of diversity occurs. Diversity such as discrimination against race, gender and age are
the main causes of problems in this word. In organizations, people need to have love for one
another for a country to move on from the point of view; turning down the request of a person
because of disability issue is unfair, and inhuman in a way. These disabled people are also
human beings and have families. In addition, they also need to take care f their daily needs, and
that is why they went to school to improve their skills. These people are innocent, and should be
treated fairly, and considered for jobs whenever possible. In today’s world, the disabled have
found it difficult to cope with situations since everybody thinks that they cannot make it in life.
Hover, it is well said that disability is not inability, since these disabled people have a talent, and
have even proved to be better, in terms of job performance, compared to the other workers
(Blume, Ford, Baldwin & Huang, 2010). They have shown their determination to give the best
in their work areas, for they need to prove their employers and the rest of the people who ignored
them that they are wrong. People need to have a positive perception towards their opponents, and
love them, as well as respect them despite their situation and condition.
Discrimination as a result of race leads to limited skill. When workers from different
races come together, they bring different thoughts and resolutions which simply solve issues in
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Human Resource Management 6
that particular company. According to research, companies with employees from diverse origins
and races are the most improving companies (Ployhart & Moliterno, 2011). They have brought
together different abilities and from different teachers. They teach one another different ways of
handling issues, the way they do them back in their homes. This makes a single task easy to
solve, but through different ways. Employees from different races respect one another, and are
always focused. They go to work to do what they must do there, and are therefore focused to
achieve their set goals.
Discriminating against workers due to gender limits the company’s chances to taste the
ability of the opposite gender (Pynes, 2008). What men can do, women can also do, in the world
of today. Therefore, people only need to have skill, and practice what they know in the necessary
field. Everybody is therefore fit for any job opportunity provided that they have the required
qualifications. They are eligible for employment in any office which requires people with the
skills they have.
International performance management
At no name aircraft, the international performance management is not maintained at all.
There are frequent complains that the company orders a certain country like china to produce a
certain amount of parts. The company however comes to realize later, that same amount aircraft
parts were produced in Singapore (Hill, 2008). This lowers the performance of a company, since
the business is not being operated from a similar point. It therefore means that some profit is
being shared out of the business.
Training and development
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Human Resource Management 7
Development is triggered by training. Trained workforce cannot be compared to
untrained workforce. And therefore no name aircraft company needs to train their workers. A
certain female worker at no name aircraft company once said that she had to take too long before
knowing to attend to her duties (Vörösmarty & McIntyre et al, 2010). There were no training
sessions in the country she was sent, and workers had to get to work without the knowhow. This
is a clear indication that there is no good governance in no name aircraft company.
Organizational theory
Division of labor
Division of labor means that duties are divided amongst certain groups or individuals, to
increase output. However, the division has many challenges which range from monotony, poor
performance and less production. All these challenges are brought about by workers being placed
in branches or being allocated duties they are not used to. They therefore get bored in doing a
similar job all day long, without any change. Work requires interest, and choice is made by the
workers themselves.
Division of labor/ training and development
Workers need to be trained before being allocated duties. When workers are allocated
duties without the knowhow, they face challenges and may even opt to do the work for the sake
of completion, not because they are willing to do it (Boxall, & Macky, 2009). These duties
belong to the management branch, and must be keen on it since it contributes a lot to either the
positive or negative part of the company or organization
Division of labor/international performance management
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Human Resource Management 8
At no name aircraft company, there is division of labor since they are working with
people from china and Singapore. This means that there must be good relationship between the
three, to improve the performance of the company (McCauley, 2012). Performance is measured
by the yield obtained from the output of a company’s work. There should be good
communication between the three countries to make sure that they produce what is required, and
no extra products in or outs of the main company in Australia.
Resolutions
Research has shown that the world has become the ha5rdest place to accommodate the
wishes of human beings. In the employment sector, employment has become an inheritance and
the workers in most of the organizations are managed and operated by generations
(Schermerhorn, Davidson, Poole, Woods & McBarron, 2014). Managers employ their relatives
and close friends, and most of these people are not fit for the jobs they acquire (Chew & Chan,
2008). If by any chance another person secures a job in such companies, it is a mistake or
because there is no one else who can occupy that post. The visitor does not even have peace in
the company since he or she is the only odd one in the company. Though the government and
the employment sector have tried to solve these problems, they have also face the challenges of
coordinating people who have the ability to think and come up with resolutions. The
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Human Resource Management 9
employment sector has therefore opted to stay away from the people, and let them operate as
they wish (Kehoe & Wright, 2013). However, the law strongly opposes discrimination against
workers; this has become a chorus which everybody sings in the world. All the efforts to stop
these social evils from talking place have born no fruits. However the following resolutions can
help to control diversity.
Love for one another
Love erases all forms of evils, and bonds people. When employees and employers love
another, love will not allow them to see the disability of a person. It will instead show them that
the people with disability are there because they too have needs to take care of (Collings &
Mellahi, 2009). These people well therefore respect each other and help the interns to cope with
the new environment. When love rules an organization, there is nothing like inheritance in
leadership or generational employment. The person in the office will be a friend to the opponent,
and that will work towards the positive (Lengnick-Hall, Andrade & Drake, 2009). Lack of love
leads a company to darkness, and the end result of that company is continuous losses and
closure. It is not possible for a company with people from different races or origins to incur
difficulties.
A tough law should be created. This law will be aimed towards the law ignorant who
know all the rules and regulations of a company but are not willing to do as required. This law
will include a tough punishment and a heavy fine, which will discourage other people with the
same intention from becoming victims (Chen & Huang, 2009). The law must be implemented
immediately, since the world has completely changed. For example, in the no name company,
the employers know that there is a certain rule that strongly stands against all forms of diversity
ranging from race, gender, ethnicity, origin and sex. However, they are in the front line,
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Human Resource Management
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practicing all these social evils without hesitation, or respect for the rule. The decisions have
however led them to the negative side, and are now reaping what they sowed.
Recommendations
It is not the high time to work alone. Everybody in the society is needy in one way or the
other, and success will never come in a silver platter. There must be hard work which leads to
success, if worked towards the positive. People should therefore assume that everybody around
them is a brother or a sister, and requires to be treated fairly. Work has to be shared so as to
improve performance. There is no way that a manager can manage the machines in the office
without operating them. And since he cannot operate them all at once, he needs to have
employees who will assist him it operating them. May be he does not even have the knowledge
of operating the machines, but the workers will do so since that is what they are trained to do
(Jiang, Lepak, Hu, & Baer, 2012). This means that every worker has a part to play in the office,
despite their condition. On the side of the workers, they cannot practice their skills in their
house, but they instead have to practice what they know in an office, or in the necessary areas.
They also need to practice their knowledge in a way that earns them a living, since they need to
earn a living.
Conclusion
Today’s world has changed, as compared to the past. Though social evils were not as
famous as they are today, there were still other challenges which where faced during those times.
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However, today, in this world of technology, social evils have become difficult to control, and
also part and parcel of human beings. However, our fore fathers were still colonized by greedy
power states, who misused them. This was fair in a way that after the colonizers achieved their
set goal; they left and went back to their states. It is not the high time to stay divided, because we
will never achieve what we need in life. Employees and employers should live as brothers and
sisters, and try to avoid diversity whenever possible. Everybody in the society has the senses, and
no one feels goods when being hurt by an action, a word, or a close friend. We are all human
beings and everybody will need the assistance of the other someday. We should therefore
eliminate the differences and always see a brother, a sister or a friend in every other person we
meet in life
References
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Human Resource Management
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Avey, J. B., Luthans, F., & Jensen, S. M. (2009). Psychological capital: A positive resource for
combating employee stress and turnover. Human resource management, 48(5), 677-693.
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Boxall, P., & Macky, K. (2009). Research and theory on highperformance work systems:
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Chen, C. J., & Huang, J. W. (2009). Strategic human resource practices and innovation
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Chew, J., & Chan, C. C. (2008). Human resource practices, organizational commitment and
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Collings, D. G., & Mellahi, K. (2009). Strategic talent management: A review and research
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