Strategic Human Resource Management Report for DHL Services

This report provides a comprehensive analysis of strategic human resource management (HRM) practices within DHL, a global logistics company. It begins by outlining key strategies and approaches for a new internationalizing organization, including breaking down local national biases, tracing organizational operations, and building a global database. The report then delves into the challenges employees face when working abroad, such as compliance with labor laws, coordination difficulties, and work-life balance issues. It highlights how HR practices, including compensation and benefits, can assist employees in coping with these difficulties. The report concludes by emphasizing the crucial role of effective HRM in enhancing organizational efficiency and productivity, offering insights into how DHL can optimize its HR strategies to retain a skilled and capable workforce in an international environment.

Strategic Human Resource
Management

Contents
INTRODUCTION...........................................................................................................................3
TASK...............................................................................................................................................3
Strategies and approaches for a new international organisation............................................3
Challenges employees often face when working abroad and how management and HR
practices can assist them in coping with the difficulties and being successful......................5
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Human-workforce offers a vast of opportunities to the individuals for performing their
roles in an organised manner through providing effective training and development which is used
to complete and manage business operations with more efficiency and effectiveness.
Globalisation is one of the major trend that is used by organisation for performing their role with
motive of formulating competitive-edge in market. Finance, technical and other resources are
easy to develop in same manner by competitive organisation. But in context of human-workforce
it is complex to recruit similar potential workforce and it aids management to complete all work
in an appropriate manner (Akhigbe, 2013). This report is based on DHL services and it perform
their operations in different geographical areas so employee's who are engaged in company
functions are trained with methods that are designed according to international market.
Moreover, this report highlights on strategies and approaches for a new internationalising
organisation and different challenges faced by workforce while performing their work in abroad.
TASK
Strategies and approaches for a new international organisation
According to present market conditions, companies are enhancing their market at the
global level and management of DHL also find it savvy, because it aids towards formulation of
strategies that is used by manager for performing their work in an accurate manner. It refers that
leaders and manager are performing their work in overseas market and they find it challenges
because behaviour of each country individual is different. So it is difficult for manager to provide
effective training to individuals. In the current scenario, there are different task performed by
management and this hold by organisation to manage all work by globalising organisation to
gain effective results. Some strategies which is effective and appropriate for DHL is used by
management in proper manner. To break local national- One of the most fundamental step, that
aids towards formulation of global HR program is to end favouritism aspects towards local
employee's of organisation. Organisation tends towards development of areas through which
potential and capable workforce is motivated for completing their job role in an organised
manner (Aviso and et. al., 2019). DHL is facing issue from workforce of other countries and it is
because management is focused to formulate decisions on basis of national headquarter. So with
strategy of breaking the local based decision-making it is easy for organisation to perform all

work according to international market. Like, pay benefits and bonus are offered to engaged
workforce due to this it is is easy to obtain better results from all individuals for achieving
effective results. To trace organisation operations- This is based on organisation strategy and it
is used for identifying all activities which is essential to accomplish better success among all
over the world. It specifies positions through which work is managed for achieving better
positions in market. Another strategy to manage human-workforce relates with accomplish of
company goals through trace or monitor their roles in an organised manner. From the perspective
of DHL management monitor performance of individuals to identify soft and hard skills. It
results individuals are trained by management according to individual requirements. This is used
to manage all work on international level as it integrates better teams for organisation. Moreover,
professional skills are engaged to perform all services in an organised manner. To build global
database- One of the major tool that is related with HR policy provide global database and it
offer simple market as international market increase number of opportunities but this is also
complex to perform work without global information (Crumpton, 2015). It is because persons
perform their role with motive of completing task according to perspective that aids towards
performing company role with motive of developing global areas. It aids persons to manage and
perform work by using information that relates with company goals. All areas which are
beneficial concentrate about organisation to manage work in country market. Potential star come
up with market that is used for improving productivity with global market identification.
All the three strategies are focused towards implement of company roles that aids to
manage and complete their work with decided database. In the present scenario, global database
provides competencies that offer market to all workforce for developing skill that aids towards
offering courier services at world-wide level. It also aids that individuals are trained through
performing work with better skills.
Approaches perform an important role for employers and employees to complete their
work with decided job skills and development (Hafeez and Aburawi, 2013). The over-reaching
method for performing work define broad range that is used to complete all work with flexible,
organisational and communicating. Coaching provide methods for enhancing and improving
employment development methods and it benefit persons to help employee's which aids to
improve individual skills. With motive of understanding individual approaches persons improve
skills by providing variety of topics and this is used by employees to learn about overall subject.

Employee learning perform their work through teaching individuals about knowledge which
offer broad range of individuals to complete all task by understanding topic as it is less time
consuming and appropriate for DHL. Further, management of DHL is also focused towards areas
that make longer perspective and easy to implement so coaching performs an important role to
improve knowledge of persons related with international market. Performance review also work
as an appropriate method and it involve perspective through which workforce of organisation
formulate cross-section of peers, supervisor and subordinates as it is used to development
opportunities that provide effective opportunities to understand global market (Kasemsap, 2015).
DHL improve individual skill through providing training related with individual facing role,
conflict resolution and communication because they all are universal and implement by
management at global level. In the present scenario, DHL management complete their work
usually through improving career path by designing strategy which is beneficial for organisation
and it workforce both. Alternative career path defines business personal and professional goals
that aids towards development of specific skills development to manage all individual roles
according to decided technique. Thus, performance review and coaching improve skills and
knowledge of workforce that is useful for both market whether, national or international.
Challenges employees often face when working abroad and how management and HR practices
can assist them in coping with the difficulties and being successful
With the analyses of fast changes in the market this is identified by management that
competition in market is increasing with rapid speed which generate issue for organisation and
human-workforce both. It defines task are managed and completed through managing task that
support operations and engaged individual both. In simple terms, international market is different
from local market which is based on global market. Needs and wants of worker is different and
other thing DHL management face challenges to manage employee's in foreign workplace
because way and method to complete task in international market is different for organisation.
Compliance with labour law define that persons identify challenge to work with laws, rules and
regulation in another country (Kushwaha, Yadav and Prasad, 2018). All perspectives are
dramatically and suddenly changes so it is complex for individual to complete task with proper
advice. It also refers that individual identify and manage work which aids towards multinational
organisation for managing task according to decided rules and policy. Another issue which is
faced by management define that work is completed by managing all roles and responsibilities

that aids in completion of work with the decided market area. Leaders and manager perform an
important role and it is used by management to complete work by decided task because they are
responsible for managing and treating all employees at a same level. From the perspective of
DHL this is identified by management that all persons perform an important role that makes
longer decisions as well as relation among country (Lucia-Casademunt, Cuéllar-Molina and
García-Cabrera, 2018). With analysing and understanding management roles that define by
generating balance between local and home issue this is easy for organisation to made decisions
which are used for improving results because it is directed towards building perspective that
formulate successful plans. Moreover, specific challenge related with local and home issue are
determined towards completion of work that improve market for local level. So this is important
for management to build areas that make critical successful factors in managing task with local
level area because in international courier service this is identified that client prefer job role that
are designed in management of task through which capability for improving market area is
learned and developed to retain skilled and capable workforce in international workplace. So
difference issue related with home create problems for management to complete all task with
decided approach. Coordination is most important and this leads in managing work which is used
for performing task with more efficiency and effectiveness. But there is different issue faced by
local workforce because it is complex for an employee to coordinate properly with colleagues
who belongs to different background. Along with this DHL manage work at global level so
coordination is must require by workforce to perform their work to manage interaction between
all languages (Mayes and et. al., 2017). Therefore, it creates challenges with individuals to
complete task in decided manner and it relates with performance of task that generate complexity
for interact with individuals in an appropriate manner.
Role of HR practice to minimise complex challenges
Accomplishing Work-Life Balance- Executing adaptable work routines, giving representatives
working from home alternatives and preparing directors to spot indications of working
environment stress proposes the authoritative culture upholds representatives accomplishing
work-life balance. Overseeing booking coordination’s, altering innovation for far off access and
leading instructional courses are basically conditional capacities. Be that as it may, these
capacities at last establish an outcomes arranged workplace since they empower more prominent
productivity and, consequently, increment the time representatives need to commit to family

commitments and individual undertakings. It also defines about managing task and it manage
about work that is used for reducing challenges related with work-life balance (McClean and
Collins, 2019). This define task are managed which are stated to enhance work about minimise
of balance.
Remuneration and Benefits- Remuneration and advantages frequently are seen together,
introducing a thorough perspective on how bosses reward their representatives. In any case, a
gander at pay without anyone else offers a clearer image of HR the board rehearses in light of the
fact that all out representative wages, including compensation, benefits and related assessments,
can involve up to a business' expense to work her business, as indicated by a 2019 report.
Advantages alone can represent and set all out work costs, and are increasing at a fast rate, to a
great extent because of expansions in medical care benefits. This aids to enhance about
managing task by focusing on coordination about activities through which work is completed in
implement of areas to make areas with performing role. HR value-based capacities incorporate
advantages organization, record keeping and new representative and finance preparing. The
degree to which HR division staff handle these conditional capacities relies upon their ability,
size of the labour force and the departmental plans to perform all work with decided task for
managing issue with proper manner.
CONCLUSION
With the analyses of above report it is concluded by management that human resource
performs a crucial role in an organisation which helps to perform all task with more efficiency.
By developing effective HR practices this is easy for organisation to perform their job role with
more efficiency to manage all operations and functions with decided approach and strategy that
support management for improving overall productivity of organisation. In the last, effective
methods are implemented which aids to minimise challenges and enhance work performance to
complete all work in an appropriate manner for retaining talented workforce in organisation.

REFERENCES
Books and Journal
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technology and organization. Chandos Publishing.
Hafeez, K. and Aburawi, I., 2013. Planning human resource requirements to meet target
customer service levels. International Journal of Quality and Service Sciences.
Kasemsap, K., 2015. Implementing enterprise resource planning. In Encyclopedia of Information
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