Change Management & Strategic Leadership in Walmart - EduQual

This report provides an analysis of change management and strategic leadership as applied within Walmart, considering the company's strategic goals and differentiating between HR management and personnel management. It evaluates personal management and leadership skills, including a SWOT analysis, and proposes a personal development plan. The report also assesses the impact of Walmart's organizational structure and culture, highlighting the importance of maintaining legal compliance and adopting relevant performance indicators. Furthermore, it designs a human resources plan, considering business factors and management policies, and develops a customer fulfillment plan, evaluating capacity management approaches. The analysis concludes by emphasizing the importance of these strategies for Walmart's success, which is dependent upon achieving its objectives as well as personal growth, and ensuring that the organizational culture and structure complement its human resource management.

Change Management and
Strategic Leadership

Introduction
The change management and leadership
applied in Walmart is considered
The strategic goals of the company is taken
into consideration
The difference between HR management and
personnel management is taken into
consideration

Differentiating between personnel management and
human resource management
Personnel Management HR Management
Management of people are
employed
Management of employees KSA
Services are exchanged for
salaries
Employees are treated as
psychological people
Follows traditional approach Follows modern approach
Routine function Strategic function
Indirect communication Direct communication
Slow decision making Fast decision making
Division of labour is followed Groups and teams are followed

Contd..
The objective of Walmart is to expand in the
world
The HR department provides the company
with opportunity to align its strategies with
the objectives
Walmart analyses the strategies to remain
competent in the market

Evaluating own personal management and leadership
skills
The personal plan can help Walmart to
develop its strategies
It can help in establishing a purpose of the
objective and develop needs for its
implementation
Reviewing and evaluation of the leadership
skills need to be implemented in the
development process

Contd..
The leadership skills that I have developed
involves analysing the types of employees for
Walmart
It can help in understanding the necessary
skills to be developed to understand the
potential of the employees
The leadership skills that I have developed
involves a proper understanding of the skills of
the employees so that tasks can be delegated

Contd..
The improvement to my skills can be made based
on the skills of the employees at Walmart
A SWOT analysis can be made to assess my
management skills
My strength is that I can understand the
requirements of the employees
My weakness is that I remain impatient
I have the opportunity to work along side
experienced people in a reputed organisation
The threat that I can receive is from my personality

Appendix for personal development
plan
Aim Success
criteria
Resources
needed
Timeline
Identify the
effectiveness of
the workforce of
Walmart
Conduct
research on the
employees
Support from
the HR
management
4 months
Promote proper
leadership style
in the
organisation
Analyse
effective
leadership
styles
Support from
employees
6 months
Delegate tasks
based on
capability to the
employees
Analyse the
capability of the
employees
Support from
leaders
2 months

Evaluating the impact of organisation’s operational
structure and culture
The effectiveness of the structure of Walmart
can be attributed to the success of the
company
It is necessary to understand that the culture
of the organisation cannot be implemented in
every country
Therefore, Walmart suffered failure in the
Asian countries

Contd..
The Equal Employability Act need to be
maintained so that racism or any other bias
does not become the base of selection or
rejection of employees
At the same time laws related to the health
and safety of the employees need to be
covered so that the employees can enjoy a
safe working space

Contd..
The performance indicators that are adopted
by Walmart includes the marketing metrics
This can help Walmart to determine the
demands of the market and at the same time
ensure that the customer satisfaction is
maintained
The human resource performance of Walmart
can be aligned by analysing the degree of
impact of the customers

Designing a plan to illustrate the human resources plan
The human resource plan that Walmart can
include is the development of a proper
recruitment system
To achieve its objectives Walmart need to
develop a proper Human Resource
Management so that talents can be identified
in the market
Communication between various employees
and employers need to be done by using
emails or billboards

Contd..
The business factors that underpin the
human resource is the external factors
The political factor along with the economic
fluctuation of the country provides Walmart
with a risk to plan properly
However, technological competence can help
in the development of the organisation

Contd..
The nature of business of Walmart can be a threat as
many reputed companies sell the same products
The size of the business need to increase in areas in
which the company had failed initially. This can improve
the chances of gaining more profit in the business
The management policy that Walmart needs to include
is the focus on sales and the implementation of proper
marketing plan for attracting customers
The resources of the business need to match with its
culture in which the employees need to uphold the
business opportunities that Walmart originally possess

Designing a customer fulfillment plan and evaluate the
capacity management approaches
The strategies needed to maximise customer
fulfillment is that Walmart need to consider
the feedback of the customers
At the same time Walmart need to analyse the
market so that it can provide quality products
to the customers
The capacity of management can be analysed
by the demand of the customers

Contd..
Companies like Coles uses traditional and
internet based information system can be
attained by competitive advantage
In the modern world the development of
internet has helped Woolworths to improve in
its business
At the same time it has helped Tesco develop
its competencies by analysing its capability

Contd..
The application of lean enterprise and TQM
can help in the development of the company
The supply chain management of the
company can provide Walmart with an
opportunity to reach its customers properly

Summary
The strategies adopted by Walmart is helpful
for its success
The success is dependent upon the objectives
as well as the personal growth
The organisational culture and the structure
of the company complements its human
resource management

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