This report presents a comprehensive SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis, likely for a business or organization, focusing on strategic issues and solutions. The report identifies two key strategic weaknesses: the company's lag in online business and its failure to adopt the latest technology. To address these issues, the report proposes solutions such as strengthening social media presence, developing engaging websites, providing employee training on new technologies, and implementing the latest technologies to improve customer experience. The report also includes a stakeholder analysis, primarily focusing on primary stakeholders like employees, managers, and customers, and discusses how these stakeholders are affected by the proposed strategic options. The conclusion emphasizes the importance of a SWOT analysis in identifying and addressing challenges, while future recommendations suggest leveraging IT analytics and focusing on innovative service ideas to attract more customers and improve profitability. The report is supported by references in APA style.