TAL050-2: Strategic Plan and Impact Analysis of Heathrow Airport

This assignment is a project analyzing the strategic plan of Heathrow Airport. It provides an introduction to the airport, its vision, and its commitment to passenger experience and operational efficiency. The project includes a review of passenger traffic forecasts, highlighting the impact of the COVID-19 pandemic. It also examines accessibility, focusing on surface access and assistance services for passengers with disabilities. Furthermore, the project explores the economic impacts, including job creation and contribution to economic growth, alongside the environmental impacts, such as the impact of the third runway expansion and noise pollution. The assignment adheres to the requirements of the TAL050-2 module, providing a poster-based analysis with a recorded commentary, covering key aspects of the airport's master plan.

HEATHROW AIRPORT
Introduction
• Heathrow Airport is an international
airport based in London, England, UK.
• It is a major international airport serving
the London region.
• It is the Centre for British Airways and
the base of operations for Virgin
Atlantics.
Strategic Plan of Heathrow Airport
• Its vision is to provide best airport services to passengers in the world.
• Deliver better passenger experience through improving areas
concerning their passengers.
• Ensure efficient operations with competitive mix for passengers and
services and facilities to them in order to get higher commercial
revenue.
• Simple and Quick journey to passengers with British style of services.
Traffic forecast
Passenger traffic forecast is necessary for ensuring appropriate planning in order to tailor resources in
accordance with demand expected to be arise.
The traffic has fall in 2020 and 2021due to the impact on passenger’s travelling with the emergence of covid-
19.
Year Total (millions)
2015 75.0
2016 75.7
2017 78.0
2018 80.1
2019 80.6
2020 22.6
2021 37.1
Environmental Impacts
• Heathrow expansion through third runway proved to be
unlawful on the ground of environmental impacts.
• The reason behind such unlawful demonstration was its
failure in planning expansion by ignoring environmental
impacts.
• There is also a negative impact of noise created by
Heathrow airport.
Economic Impacts
• It is considered as an economic powerhouse for UK.
• It has created around 120000 jobs for the UK
economy, thus aids in providing employment
opportunities within the UK economy.
• It has also contribution towards the economic
growth approximately around £ 6.2 billion.
Accessibility (surface)
Surface access to airport means how customers can access the airport services. It includes additional services provided by
the concerned airport in order to facilitate easier and quick access to airport. Heathrow has developed uniquely request
assistance services where passengers with hidden disability can book assistance 48 hours in advance to get assistance from
specially trained staff.
References
Arabali, P., and et.al., 2017. Decision-making guideline for preservation of flexible pavements in general aviation airport management. Journal of Transportation
Engineering, Part B: Pavements, 143(2), p.04017006.
Narongou, D. and Sun, Z., 2021. Big Data Analytics for Smart Airport Management. In Intelligent Analytics With Advanced Multi-Industry Applications (pp. 209-
231). IGI Global.