Managing Successful Business Projects: Accor Hotel Diversity Project

This project examines the strategies and initiatives implemented by Accor Hotel to foster a diverse and inclusive workforce. The report begins with an introduction to the concepts of equality and diversity, emphasizing their importance in the workplace. The research aim is to determine the various strategies and initiatives companies use to build a diverse and inclusive workforce, using Accor Hotel as a case study. The project includes a detailed project management plan, WBS, and Gantt chart. Research methodologies encompass primary and secondary research, including surveys and analysis of existing literature. The primary research involved a survey of 30 employees, exploring their understanding of diversity, career development, and the hotel's inclusivity. Data interpretation reveals insights into employee perceptions, challenges faced, and the effectiveness of current strategies. Secondary research provides context through books and journals. The report concludes with recommendations for Accor Hotel to enhance its diversity and inclusion efforts, along with a performance review and references.

Managing Successful
Business Projects

Contents
Project theme: “What types of strategies and initiatives do companies put in place to build
a diverse and inclusive workforce?”............................................................................................3
Introduction....................................................................................................................................3
Research aim:.................................................................................................................................3
Objectives:......................................................................................................................................3
Project management plan.............................................................................................................3
Wbs..................................................................................................................................................5
Gantt chart.....................................................................................................................................6
Research methodologies................................................................................................................6
Primary and secondary research.................................................................................................7
Data interpretation........................................................................................................................9
Secondary research......................................................................................................................18
Conclusion....................................................................................................................................19
Recommendation.........................................................................................................................19
Performance review.....................................................................................................................19
References.....................................................................................................................................22
Books and journals....................................................................................................................22
Appendix.......................................................................................................................................24
Log book.......................................................................................................................................25

Project theme: “What types of strategies and initiatives do companies put in
place to build a diverse and inclusive workforce?”
Introduction
Equality is referring to the ensuring of everybody who is working in a company are
having same opportunities without any of the discrimination in the workplace. Diversity is
declared as taken into differences which can be between people and placing the positive values
on those differences (What Is Cultural Diversity and Why Is It Important? 2020). An assorted
and comprehensive work place esteems individuals' various foundations, information, abilities,
and encounters, and uses these distinctions to make a useful and viable labour force (Adobor,
2019). Overseeing both equality and diversity is similarly significant as it impacts on every one
of the representatives working in an association. The organisation which is taken is Accor hotel
as it is one of the biggest hospitality company which is managing various hotels, resorts and
properties of vacations. It was founded in the year 1960 and in this report, it covers research
objectives and aims. Further there is a primary and secondary research and performance review
of the investigator.
Research aim:
“To determine the various types of strategies and initiatives do companies put in place to
build a diverse and inclusive workforce.” A case study on Accor hotel.
Objectives:
 To determine the concept and understanding of workplace diversity and equality in
context of Accor hotel.
 To determine various strategies and techniques used by hotel in order to build diverse and
inclusive workforce.
 To access certain challenges faced by hotel in using of strategies of building workplace
diversity.
Project management plan
The plan of project management is most essential for Accor company so that it will direct

them to achieve long term vision of the project plan (Ahmad, 2019). The proper and well
organised plan of project management determine successful completion of project. It is one type
written format of document or plan that is need to be developed in order to recognise different
perspective of project level in the form of organised and particular manner of project. The stages
that may contains mainly starting from initiation, planning, execution, monitoring as well as
controlling. The elements of the project management plan majorly concern with the
Cost- The cost of the project plan is mainly apprehensive with optimum level of amount
which is directly associated with investigator in order to accomplish project report of
management plan (Biden Jr, 2021). In the following report Accor expend its costing near about
£660 in the research of primary level. On the other hand, they expand near about £160 in
secondary level of research. That is why this is most essential for Accor to determine its actual
plan with well organised budget plan.
Scope- Here in report the scope is known as formative with regards of specific concept
associated with the project in terms of deliverables, tasks and functions. Here the overall project
plan aims towards the process of talent management that aid in Accor company for retaining its
best employee which as linked with company for long term. This will help as company can gain
advantage of best employee in order to decrease the level of employee turnover ratio of
company.
Time- In report time is linked with estimated time approach associated with project that
need to be completed. The time frame must be established so that each type of task gets
completed in advance. The optimum use of Gantt chart as well as WPS needs to be completed in
the research report. This will lead to cover more time near approx. 11 weeks for the completion
of each task activity.
Quality- Here the quality level of the source with reference to Accor company need to
gather actual and effective form of data as well as information. The secondary form of research
is carried by the investigator through format of books as well as Journals so that more
information gets revealed in the format of qualitative information.
Communication- The channel form of communication is also necessary in the format of
written and oral (Chang, and et.al., 2019). This will lead to conduct very useful research where
both the methods get applied in completion of whole project. Here investigator gather useful
information with reference to working employee of Accor company.

Risk- The risk linked in report to undertake with completion of project. Risk is associated
such as insufficient financial resources, interest of people, not proper responses etc. act as risk
that create hindrance in gathering valuable information.
Resources- In report resources such as pen, paper, time as well as response etc. are to be
mainly considered while execution of the research plan of project.
Wbs
A work breaks down structure helps the investigator in completing their project. Work
breakdown structure is the construction that helps the organization in division in exercises into
different exercises and as indicated by the timetable that is chosen (Dobusch, Dobusch, and
Müller-Seitz, 2019). This aide the organization or association in dealing with every one of their
exercises and play out the entirety of their assignment in most productive way. This aides in
finishing the given work on schedule. It likewise helps in project the board work and
examination projects. It comprises of cost, hazard, and assets that are to be needed by an agent in
gathering information and data in most productive way.

Gantt chart
Gantt chart is the bar or a chart that determines how this project is to be completed
(Flory, and et.al., 2021). It is alluding to the diagram types information which hep in deciding the
relationship with clear timetable and continuous action. It very well may be introduced as flat
and vertical position. It is done to guarantee that exercises and work ought to be finished on
given time span and this outcomes in finishing it through bars, diagrams, charts and tables and so
forth it additionally brings about executing project the executive’s capacities like arranging,
organisation and controlling of the exercises performed.

Research methodologies
It very well may be said that there are different instruments and methods that are to be
utilized by the scientist in gathering information and data. by having this strategies and methods
analyst will actually want to gather important and dependable information. These methodologies
are examined underneath:
 Primary method: It is used as a method in which data and information are being
collected through numerical and surveys and tables and graphs (Frémeaux, 2020). This is
utilised by investigator in collecting accurate and reliable information which helps them
in getting true results. In this research, the researcher is using questionnaire survey to
collect information.
 Secondary method: Secondary data is collected through books and journals and there
can be various other sources like libraries and theories etc, which can be used in
secondary research. Researcher is getting more information about cultural, equality and
workplace diversity.
 Qualitative research: In this, data and information are collected through books and
journals. And in this research the investigator is collected through different author
writings and this will lead to get various different information.

 Quantitative research: In this information and data is accumulated through
mathematical and achieves getting careful information about the topic. This can have the
alternative to record information in sorts of speculations (Holmes IV, and et.al., 2020). Its
model size is furthermore an almost no sweeping as it gives exact information to the
examiner.
 Sampling: sampling is the selection of some of the samples from large number of
populations. In this research the samples size taken is 30 members of the Accor hotel who
are working there currently. And their views are being known.
Primary and secondary research
Q1. According to you, did you understand about the concept of equality and
diversity in organisation?
Frequency
a. Yes 27
b. No 3
Q2. According to you, the process of career development and promotion is
transparent and equivalent to all the employees in hotel?
Frequency
a. Yes 20
b. No 5
c. Can’t say 5
Q3. Do you think, Accor hotel is safe and secure and supportive organisation
for BIPOC individuals? BIPOC stands for (Black, indigenous and people of
colour).
Frequency
a. Yes, I talked about issues 20
b. No 10
Q4. What strategies are being used by Accor hotel for building diverse and
inclusive organisation?
Frequency
a. Educating organisational leaderships 10
b. Recognising bias 10
c. Creating cultural environment 10
Q5. How do you feel about the diversity workplace and how your views
have changed over the years?
Frequency

a. Increasing women at workplace 20
b. Company plan includes culture, religion, race etc 10
Q6. From you views, how organisation is providing diversity training to the
employees?
Frequency
a. Awareness based training 17
b. Skill based training 13
Q7. What latest and current diversity, inclusion or equality related action
hotel has made?
Frequency
a. Providing career opportunities to women also 15
b. Providing respect and transparency to all employees 15
Q8. How a hotel promote diversity in recruitment and hiring process. Frequency
a. Wording job posting responsibly 10
b. Having diverse interview panel 12
c. Utilising ATS system to reduce bias 8
Q9. What challenges does hotel finds in using equality and workplace
diversity strategies?
Frequency
a. Communication barriers 20
b. Stereotypes and prejudice 10
Q10. How so you feel about diversity and equality inside the workplace that
could impact the employee’s engagement and performance of organisation.
Frequency
a. Very satisfactory 25
b. Not satisfactory 5
Data interpretation
Theme 1 concept of equality and diversity
Q1. According to you, did you understand about the concept of equality and
diversity in organisation?
Frequency
a. Yes 27
b. No 3

a. Yes b. No
0
5
10
15
20
25
30
27
3
Chart Title
Interpretation
From the above table it is concluded that this research is conducted between 30 respondents of
the employees of Accor hotel they are taken as samples (Jonsen, and et.al., 2019). Out of those
30, 27 said that they are aware about the concept of equality and diversity in an organisation and
at the workplace. Then another 3 respondents said they don’t know about the concept of diversity
and equality at workplace.
Theme 2 process of career development and promotion is transparent
Q2. According to you, the process of career development and promotion is
transparent and equivalent to all the employees in hotel?
Frequency
a. Yes 20
b. No 5
c. Can’t say 5

a. Yes b. No c. Can’t say
0
2
4
6
8
10
12
14
16
18
20
20
5 5
Chart Title
Interpretation
From this it is analysed that out of 30 respondents, 20 people said yes, the process of career
development and promotion s transparent and equivalent to all the employees in Accor hotel.
Then 5 people thinks no the process of career development and promotion s transparent and
equivalent to all the employees in a hotel. Then another 5 people did not know about this
statement. This are not aware about this.
Theme 3 did hotel is safe and secure
Q3. Do you think, Accor hotel is safe and secure and supportive organisation
for BIPOC individuals? BIPOC stands for (Black, indigenous and people of
colour).
Frequency
a. Yes, I talked about issues 20
b. No 10

a. Yes, I talked about
issues
b. No
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
20 10
Chart Title
Interpretation
It can be concluded that out of those 30 samples, 20 people said yes, Accor hotel is safe and
supportive for BIPOC individuals (Lindsay, Jack, and Ambrosini, 2018). As they can share there
any of the issues related to their racisms. Then another 10 people said that they did not know
think that hotel is safe and supportive to BIPOC individuals. As it is not solving the issues
related to black, indigenous and people of the colour.
Theme 4 strategies used by hotel
Q4. What strategies are being used by Accor hotel for building diverse and
inclusive organisation?
Frequency
a. Educating organisational leaderships 10
b. Recognising bias 10
c. Creating cultural environment 10