Strategies to Improve Communication in the London Tube System

This report examines the communication challenges within the London Tube system, focusing on the difficulties faced by both tourists and local residents. It identifies key barriers, such as cultural differences, language barriers, and the use of jargon, which hinder effective communication. The report then proposes several strategies to overcome these obstacles, including the implementation of clear instruction boards in multiple languages, the avoidance of complex terminology, and the provision of staff training to address cultural sensitivities. The report also highlights the importance of understanding cultural influences on communication and negotiation to foster a more positive and efficient travel experience for all users of the London Tube. Overall, the report emphasizes the need for improved communication to reduce conflicts, enhance understanding, and ensure a smoother journey for everyone.

Usage of jargon: Application of complicated or technical words can
affect the communication process. It is the responsibility of host
country as well as local residents to display instruction board and
carry out oral communication by avoiding the usage of any
complicated words that can affect the significance of
communication. This can further restrict the communication
between traveller and local residence letting down the chances to
taking out frustration on one other.
Devise and develop strategies for overcoming communication
barriers
In order to build the significant experience of the traveller
and local residence it is vital to use effective mode of
communication that helps in easy decode of message without any
disturbances. Some of the strategies to overcome communication
barrier within London tube system are displayed down below:
 Instalment of proper instruction board and some sort of electric
assistance will be the help for traveller. Here on the basis of their
preferable language people can take the assistance and
effectively abide by the instructions. Along with that staff
working on the London tube platform can effective understand
the query of traveller and help them to reach out their destination
place effectively. This even control down the conflict that may
exist amongst wide crowd.
INTRODUCTION
Effective communication makes life easy for public in tubes so
that they can get better services. It is understood that there is a gap
between tourist and Londoner, which need to be taken care of.
Effective communication will lead to understanding of public in
tubes. It is important to communicate with the public so that their
complaint can be reducing and all the issues are taken care of.
Identify common challenges and barriers to effective communication
Communication is an effective way that helps to transmit the
message from one end to another without the chances of any external
disturbances. Interpersonal communication may fail due to several
barriers that exist within the communication process. Some of the
communication barriers or challenges faced between the local
residence of London and tourist within London tube system are
discussed down below:
Cultural differences: The norms, culture, gestures and social
interaction are greatly different for the people belonging in different
regions. Due to the existence of this most of the tourist finds difficulty
in understanding the whole Tube system and may even find difficulty
in expressing their problem with any Londoner. In detail language
differences amongst people belonging to different region may creates
difficulty in understanding the unfamiliar accent. Thus, language gap
is experienced between the visitor as well as host causing difficulty
while travelling through crowded mode of transportation.
Business Communication

Demonstrate awareness of cultural influences on communication and
negotiation
Diverse cultural can influence the intercultural
communication as well as negotiation amongst the people belonging
to different region. It basically involves different type of method
based on which oral and written communication is transmitted. The
consequences of a negotiating mode of communication affect an
individual’s ability to communicate the details required to achieve
integrative agreements and any expectations for conflict resolution.
Therefore, it is vital to promote diverse culture effectively which
improves the communication procedure and efforts are made to
carry out win-win situation.
 Use simple words and avoid the usage of jargons and slang words
between traveller and residence because this may affect the
meaning and purpose of communication. It is essential that
directions as well as instructions are listed down by using pictures
and easy words. Visual method of communication is a better
strategy to reduce the chances of chaos while traveller through
London tube system which is already crowded.
 The staff or employee working within London tube system needs
to provide proper training. This help them in devising the strategy
based on which cultural differences can be overcome and different
parties where traveller or Londoner can visit to their respective
places effectively. Although London tube system is the crowded
place but such strategies helps in making the desirable experience
of public.