Overcoming Communication Barriers: A London Underground Case Study

This report delves into the communication barriers encountered in the London Underground, focusing on rudeness, cultural differences, and high crowd density. The analysis highlights the impact of these barriers on effective communication within the system. The report then proposes strategies to overcome these challenges, including an emphasis on written communication through posters and pamphlets, as well as the strategic placement of route maps throughout the city to assist visitors. Furthermore, the report underscores the importance of cultural awareness, recognizing the diverse backgrounds of London's visitors and the need to be sensitive to different languages, perceptions, values, and beliefs. The references section includes books and journals that support the research and findings presented in the report.

TOURISTS VISIT LONDON
Communication barrier in London Underground
 Rudeness among people
 Difference in cultural background
 High crowd

Way to Solve Barrier
 Emphasis on written communication
 Placing of route map
Cultural influence on Communication
 Difference in language
 Difference in perception and values
CONTINUED

Notes:
In the organization of the London tube system there are many different communication barrier being faced
which are follows-
The major communication barrier is the rudeness among the people and this is a barrier because of the
reason that when the people behave in rude and unpleasant way then it is not possible to communicate with
them in effective manner.
Another major barrier is the difference in the cultural background as many people come from the diverse
cultural backgrounds and this creates problem in managing the communication at the festival. Thus, this
may result in miscommunication at the London tube festival.
Another major barrier is the high crowd which is present during the festival and this will affect the
communication taking place in the festival. This is a barrier because of the fact that this will affect the
working of the festival to a great extent.
Communication strategy
The major strategy of overcoming the communication barrier is to make use of the written communication
as this will help all the people coming to the festival and to roam the place in more effective manner. This
is majorly because of the fact that every where within the city area there will be posters and pamphlets that
where they have to go and how they have to see the city. Another major recommended strategy is to make
use of the route map everywhere in the roaming area. This is essential because of the reason that this will
assist the person if they are lost. It is majorly because of the reason that the people have come to London
for roaming to the place and this is essential for the event organizer to place these maps as this will help the
people in finding the way in case of any emergency.
Cultural awareness
This is also very important because of the reason that when the people go to London for visit then it may
be possible that the people belong to some other culture. Thus, the people belonging to other cultures also
visit London for travel and pleasure. Hence, it is necessary for those people for having proper knowledge
of other cultures as well. This is necessary because of the reason that people come from different cultural
backgrounds and because of this there may be issue in managing the different languages. Thus, for this it is
essential for the people to have proper knowledge of the different languages. Also, the people of different
countries may be having different perception, values and beliefs relating to anything so the London people
must ensure that the sentiments and feeling of people coming to the place are not hurt as this will hamper
the number of people coming to the place.

REFERENCES
Books and Journal
Dessouky, G and et.al., 2017. Pushing the Communication Barrier in Secure Computation using
Lookup Tables. In NDSS.
Palm, J. and Backman, F., 2020. Energy efficiency in SMEs: overcoming the communication
barrier. Energy Efficiency, pp.1-13.
Beckley, F., Best, W. and Beeke, S., 2017. Delivering communication strategy training for
people with aphasia: what is current clinical practice?. International journal of
language & communication disorders. 52(2). pp.197-213.