BSBWOR301 Case Study: Stress Management, Work Priorities & Plan

This assignment presents a case study focused on stress management and organizing personal work priorities (BSBWOR301). It addresses scenarios involving personal and professional stressors, including time management issues, communication challenges, and work-life balance conflicts. The solution provides immediate strategies for coping with stress, such as music therapy and improved communication, as well as long-term strategies like implementing a learning management system and setting goals. It also includes strategies for resolving specific stressful situations encountered at the workplace, such as dealing with delayed updates and managing multiple meetings. The assignment emphasizes proactive planning, task prioritization, and seeking support from colleagues and seniors to mitigate stress and improve overall well-being and work performance. The document is contributed by a student and available on Desklib, a platform offering study tools and resources for students.

Running head: STRESS MANAGEMENT
STRESS MANAGEMENT
Name of the Student:
Name of the University:
Author note:

1STRESS MANAGEMENT
PART 1:
Answer number 1:
Stress is usually defined as the sense of physical or emotional tension that arise due to
different events which make an individual feel angry, nervous and frustrated. I was feeling
stressed and anxious due to personal and professional factors and hence it was very important
for me to reduce the stress by firstly taking a deep breath and cooling myself down (Ariza et
al., 2017). I must identify the most important and urgent wok that require my priority and
accordingly proceed with the time-management. I will then move to another desk and take
assistance form my fellow colleague who will help me to arrange the meetings, communicate
with colleague and finish the filing of report. Taking help from other colleagues will help me
to also meet my sister and mother on time. I will also adapt the music therapy and listen to
music to reduce my stress while working (Raglio et al., 2019).
Answer number 2:
The long term strategies that will assist me to meet my workplace requirements are as follows
(Tyler, Dymock & Henderson, 2016):
 Executing a learning management System (LMS) - Learning management program
will help me to determine my individual need and accessing the resource that can
reduce the gap that I have in my work ethics and hence it will eventually help me to
manage my work effectively.
 Enhancing the thinking capabilities- One day training programs are often conducted
in the workplace that guide us and enhance our knowledge but I should focus more on
improving my self-ability by adapting different management strategies that will help
me to work more efficiently.

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 I will focus on improving my communication skills that will help me to interact with
my managers and boss more efficiently and I can further post my request and concern
to them. I will also aim to improve my relationships with my colleagues that will
eventually help me to manage my work in a systematic way and reduce my work load
enhanced quality of work.
 The last long-term strategy that I can adapt is the habit of setting long-term gaols and
targets that will keep me motivated and energetic to deliver high standard of work and
also reduce any possibility of stress.
Answer number 3:
I will personally visit the desk of the other section and ask them to immediately send
me the files of regular weekly updates. I will sit with the other section team members and
assist them, in generating the regular updates so that I can efficiently offer the updates to the
clients and the work is completed on time with no delay (Modern, 2017). I should also raise
this concern to the manager as such negligence can be harmful for the organization. Above
everything, I should motivate the members of the other section to work with more
responsibility and obedience and respect the importance of time because if the client were in
hurry, it would have been difficult for me to present and file the report to them. I should also
learn not to completely depend on the other section and fulfil my responsibility to remind
them to send the required documents on time (Viveros & Schramm, 2018).
PART 2:
Source of Stressors Stress triggers Response to
triggers
Strategies to
manage the stress
Work stress 1) No update from
the other section
regarding the weekly
Anxiety 1) I would adapt to
music therapy and
try to reduce my

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updates
2) Stress to finish
the pending work
and attend three
different meetings.
3) The stress to
complete other
important activities
and meetings before
afternoon.
stress and clam
down. This will also
help me to achieve
peace of mind and
with greater
concentration I can
reduce my work and
achieve the daily
target.
2) I will also adapt
the stagey of
communication,
where I will
communicate with
my colleagues and
other section and
focus on completing
the work within the
specific time period
(Tetrick & Winslow,
2015).
Personal stress The child-carer had
arrived late due to
which I was late at
work and was under
huge stress.
Inability to cope up
(Hershcovis, Reich
& Niven, 2015)
1) Managing the
time (time-
management
strategy) of the child
carer so that he/she
can reach on time
and I can calmly
start my day with no
stress.
Work-life balance 1) I had arranged a
birthday lunch for
my mother and sister
Stress 1) I will determine
my top priorities and
accordingly will

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but since the day
was started late, I
was under huge
stress if I could meet
them in time.
2) The stress to swap
my shift hours as I
had to attend the
graduation day of
my sister.
3) Communicating
with the colleague to
arrange for a
farewell dinner for
the colleague who
was ret from work.
focus on maintaining
an effective work-
life balance.
2) I will adapt the
strategy to set
specific goals and
track my time that
will help to reduce
the possibility of
stress (Karatuna,
2015).
3) I will lastly take
small breaks in
between my work
and take out
significant portion of
time for my family.
PART 3:
The two stressful situations that I have faced in my workplace are –
 Since the child carer was late, this caused a problem in the management of time. All of
my works got delayed and some got overlapped which became a lot hectic. As I returned
to the office in the morning at 8:50 am, I had to hurriedly complete my previous day task.
 The second stressful situation which I faced was after I completed my previous day task, I
had to attend three long meetings which were of one hour duration each. From the
moment I came I could not relax as my schedule was delayed. After that I had to reply to
three clients regarding certain information. After all that I had to prepare a report on a
network meeting which I attended two weeks ago. Also I had to change my shift timing
so that in can attend my sister’s graduation ceremony.

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Strategies to solve the stressful situations:
 For my first stressful situation where I faced time management problem and an improper
management of task list, I would like to start my day with a clear focus in my mind. The
focus will be put on what I want to achieve for that day, and what I should accomplish. I
would create a dynamic task list which will consist of all the tasks and activities are
needed to be done. I will make sure to complete each day’s task on the specific day so
that no remaining task is left for next day. This will help me in managing my time, and
also reduce the pressure of the task. Another thing that I will focus on while I do my tasks
will be that I will keep a track of the most important tasks which are needed by my clients
or team members. I will give most importance to those tasks and will try to complete
them as quick as possible (Chu et al., 2016).
 The second stressful situation caused me more problem, as I had a load of tasks, such as
three one hour long duration meetings which were tremendously hectic. After that I had
three client meetings which really caused me a lot of stress. I would next time try to plan
any of my meeting events be it family or friends, I will try to keep those meetings on my
week off days, or will try to apply for holidays for those days so that I can manage my
tasks accordingly. If ever I have a load of tasks assembled, then I would try to seek help
from my colleagues to help me in finishing my tasks (Holton, Barry & Chaney, 2016).
If ever again a similar kind of situation occurs, then I would make sure to implement all of
these strategies. I would try to be ahead of the time, so that it can help in managing my time.
If ever again it happens like the child carer is late, then I would make sure that nay of my
family member stays with the child, so that I can get ready to leave for office. I will try to
keep my tasks limited and try to complete each day chores on the specific day so that they
don’t assemble and become any load for me. I will create a strategic plan which I will
implement successfully.

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If still I feel that it is becoming impossible for me then I will try to seek help from my seniors
or my colleagues. I will take consultations from my seniors and ask them how to get out of
this stressful situation. If I feel that I cannot attend any meeting, then I would drop a mail for
unable to attend the meeting. It is important to keep a track of the health condition as too
much stress is harmful for health.

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References
Ariza-Montes, A., Leal-Rodríguez, A. L., Rodríguez-Félix, L., & Albort-Morant, G. (2017).
Can an Internal Locus of Control and Social Support Reduce Work-Related Levels of
Stress and Strain?. Journal of occupational and environmental medicine, 59(9), 903-
912.
Hershcovis, M. S., Reich, T. C., & Niven, K. (2015). Workplace bullying: causes,
consequences, and intervention strategies.
Karatuna, I. (2015). Targets’ coping with workplace bullying: a qualitative study. Qualitative
Research in Organizations and Management: An International Journal, 10(1), 21-37.
Morden, T. (2017). Principles of management. Routledge.
Raglio, A., Bellandi, D., Gianotti, M., Zanacchi, E., Gnesi, M., Monti, M. C., ... & Imbriani,
M. (2019). Daily music listening to reduce work-related stress: a randomized
controlled pilot trial. Journal of Public Health.
Tetrick, L. E., & Winslow, C. J. (2015). Workplace stress management interventions and
health promotion. Annu. Rev. Organ. Psychol. Organ. Behav., 2(1), 583-603.
Tyler, M., Dymock, D., & Henderson, A. (2016). The critical role of workplace managers in
continuing education and training. In Supporting Learning Across Working Life (pp.
249-265). Springer, Cham.
Viveros, J., & Schramm, D. G. (2018). Why Stress Management Strategies Work.
Chu, A. H. Y., Ng, S. H., Tan, C. S., Win, A. M., Koh, D., & Müller‐Riemenschneider, F.
(2016). A systematic review and meta‐analysis of workplace intervention strategies to
reduce sedentary time in white‐collar workers. Obesity Reviews, 17(5), 467-481.
Holton, M. K., Barry, A. E., & Chaney, J. D. (2016). Employee stress management: An
examination of adaptive and maladaptive coping strategies on employee
health. Work, 53(2), 299-305.

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