This document presents a student assessment for the SITXCOM005 unit, focusing on managing conflict. It begins by defining conflict and explores potential causes within team settings, such as personal issues, poor communication, and competition for resources. The assessment covers the five stages of conflict: latent, perceived, felt, manifest, and aftermath. Furthermore, the assignment highlights the importance of resources available for conflict resolution. The assessment includes short-answer questions to test understanding of the unit content, along with scenario-based and role-play assessments to evaluate practical skills. The document also outlines assessment requirements, including performance standards, assessment tools, and assessor declarations. It emphasizes the need for students to adhere to academic integrity policies, including proper referencing and the avoidance of plagiarism and cheating. The assessment guide also describes the appeal process and the student assessment agreement. Overall, the assignment aims to equip students with the knowledge and skills necessary to effectively manage conflicts in a professional setting, ensuring that they meet the performance criteria for the unit of competency.
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