Student Cover Sheet: Navaneeth Sonath - IT Graduate Application

This document is a student cover sheet for Navaneeth Sonath, a recent Master of IT graduate from Federation University. The cover sheet highlights his career objective of securing a placement in a Helpdesk or Enterprise system role, showcasing his technical knowledge and problem-solving abilities. Sonath's technical expertise includes Enterprise Systems, Computer Systems, Programming Languages (C, C++, Java, SQL), and Operating Systems (Windows, Unix). He details his education, including a Master's in IT and a Bachelor's in Engineering & Technology. The document also features his university project on data solutions and his employment history, including roles at 7-Eleven and Domino's Pizza, emphasizing his skills in customer service, management, and technical troubleshooting. His personal attributes include technical expertise, communication skills, time management, and problem-solving abilities. References are available upon request. The document serves as a comprehensive overview of his qualifications and experiences for potential employers.

Student Cover Sheet
Student Name Navaneeth Sonath
Student Preferred
Name
Student Number 3000
Consultant Name Ally Veneris
Career Interest Testing/General IT Support
Suburb Glenroy
Days Available/
Commencement Month 3/November

Navaneeth Sonath
4/880 Pascoe Vale Road, Glenroy, VIC 3046
M: [phone]
E: [e-mail]
Career Objective
A recent Master of IT graduate from Federation University (major in Enterprise System), currently seeking a
placement in Helpdesk / Enterprise system, to get hands-on experience and use my technical knowledge.
Highly reliable, I am a hard-working professional with a strong willingness to learn and a passion to solve
technical problems and to offer IT solutions to customers. I am very innovative with problem solving skill that
I perform with dynamism.
Technical Knowledge
Enterprise System: Business Function, Business Process Design, Process Modelling.
Computer Systems: MS-OFFICE Programming
Language: C, C++JAVA Querying Language: SQL
Operating Systems: Windows, Unix
Education
Federation University, Melbourne FEB 2015 – NOV 2016
Master in Information Technology
Vignan Instution of Engineering and Technology, INDIA SEP 2009– MAY 2013
Bachelor in Engineering & Technology in Computer Science
University Project
FLYING RASCALS DATA SOLUTION
Federation University, Melbourne
Objective: To study, discuss, gather, update, search and conduct extensive research and real-time discussions
on the latest technologies in collecting and managing data. Using gathered research, propose or design a
solution and provide a flowchart for the business activities at the Flying Rascals Camp.
Tools: Oracle, JavaScript, Html
Duties: My role in this project was a researcher. My responsibilities included researching and collecting data
from various services, extracting the right elements from the analysed information, and using various journals,
articles, and websites to conduct research.
Outcome: Successfully developed the project. Found an online solution that could collect various
Result: Received Distinction mark.

Employment History
CONSOLE OPERATOR NOV 2015 – PRESENT
7ELEVEN, MELBOURNE
Monitor and control day-to day activities of the store and managing the effective running of the shop.
Meeting and exceeding company standards including sales targets, compliance visits and cleanliness of
the store.
Collect feedback from customers and identify the areas of improvement and implementing measures to
bring consistency in the work flow by collecting feedback from customer.
MANAGER JUL 2015 – MAR 2017
DOMINOS PIZZA, MELBOURNE
Responsible for all aspects of store during each shift, including sales, inventory control, cash register
control and customer relations.
Monitored staff work including service time, accuracy of pizza production and customer service skills.
Worked in compliance with Food Safety regulations.
Responsible for placing the food orders for the store, balancing labor costs, ensuring food cost was
accurate, and maintaining cleanliness of the store.
In charge of opening and closing the store. Counting the bank deposit at the end of the shift.
Personal Attributes
TECHNICAL EXPERTISE
 Have knowledge with experience is dealing with troubleshooting in technical environment.
 Have experience in providing Customer Support.
 Able to work in autonomy with capability to influence colleagues.
COMMUNICATION SKILLS
 Proficient communication skills developed while working in a team environment at Dominos
 Capable of communicating fluently in English with interpretative skills.
 Carefully listened to client’s advice and responded accordingly while working in the internship
TIME MANAGEMENT AND ORGANIZATIONAL SKILLS
 Experience in working within tight deadlines
 Ability to priortise work in order to deal with urgent tasks and finish work on time proven through
working under constant time pressure at Dominos.
PROBLEM SOLVING
 Identified root causes and broke problems down into key issues during university project to create the
user interface for the website
 Extremely innovative with dynamic capabilities with willingness to learn. Capable to cater to complex
customer problems.
 Have analytical skills that can help identify issues and then resolute them.
References
Available upon request.