Action Research in Education: Literature Review on Student Retention

This literature review examines the critical issue of student retention and success in higher education, particularly focusing on strategies a Perth higher education college can implement to strengthen student connectedness. The paper emphasizes the importance of student retention, given the increasing numbers of students enrolling in higher education and the corresponding concerns about attrition rates. It explores key factors influencing student satisfaction and retention, including the field of study, staff-to-student ratios, the quality of university infrastructure, and the use of ICT. The review highlights the crucial role of 'connectedness' between staff and students, and among students themselves, in fostering a sense of belonging and promoting student success. The study aims to identify effective strategies to improve student retention, contributing to the Higher Education Standards Framework by incorporating connectedness as a key component for student retention and success.