Subway Employee Performance Review: A Comprehensive Analysis

This report provides a comprehensive analysis of Subway's employee performance review process, covering aspects such as performance monitoring, feedback mechanisms, and development plans. It includes a detailed description of the stages involved in employee performance review, a memo from the HR manager outlining the new review model, instruction training PPT slides for managers, and a sample employee performance form. Furthermore, the report offers a guide for managers on providing effective feedback during employee performance review meetings. The analysis emphasizes the importance of employee performance review as a crucial HR strategy for employee development, evaluation, and strategic business growth within Subway, highlighting the significance of feedback and remuneration in fostering a positive and productive work environment.

Running head: REMUNERATION AND PERFORMANCE MANAGEMENT
REMUNERATION AND PERFORMANCE MANAGEMENT
Name of the Student
Name of the University
Author Notes

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Introduction
Ishizaka and Pereira (2016) states that the level of performance that is there in the
employees of the firm due to the job related activities that has been executed for the business
for each of the member of the staff performance either on annual or on quarterly basis for the
improvement of the arena is termed as the employee performance. The concept of employee
performance is there for the evaluation of the data of the performance as well as the analysis
of the same. In the analysis, Subway is taken as the company.
1. Brief overview of the organization
Subway is one of the privately-owned fast food brands in the global market which
was founded on 28th August 1965 by Fred DeLuca and Peter Buck. The company has
headquarters in Milford, USA and operates in 112 countries with over 43000 restaurants
(Subway 2018). The company produces a large variety of sandwiches and salads which caters
to both the taste-conscious as well as the health-conscious people. The variety of food
products of Subway as well as the diverse economic and financial versions of the company is
there both for the recruitment and the human resource department as well as the food
products that the company has. The company has recently tied up with a variety of beverage
and chips and other snacks brand to give their customers an all-round experience of food with
the healthiest options available in the market for the span of time. The overall company is one
of the foremost in the food industry due to their tasty yet healthy food and wholesome rates
including of the beverages.
2. Description of the stages of the employee performance review process
Employee performance is defined as the process by which the managers of the firm
evaluate the level of the employees in terms of their work and productivity which help the
business in gaining strategic profit (Timmers, Walraven and Veldkamp 2015).

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There are in total six stages for measuring of the employee performance of the firm
which are as follows –
Employee performance Level Description
Monitoring  Monitoring the activities of the
employees including their level of
job satisfaction
 Employee motivation is also
monitored
 Determination of the performance is
done by response calculation
 Financial stages of the firm are also
monitored (Anitha 2014)
Informal Feedback  Providing relevant and crucial
feedback to the employees
 Helps to build the work of the
employees and improve
communication
 Helps in the growth of the
employees
Formal Assessment  Formally measuring the work
capabilities of the employees
 Gives points for the employees and
also to measure growth
Formal Review Meeting  Meeting with the authorities for the
final conversation (Chen et al. 2014)
 Face to face encounter for hearing
both the parties and mutual benefit
Action Planning  Action plan is to make sure about
the performance as well as the to

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improve in the required phases
 Constructive decision is made
(Bersin 2015)
Learning and Development  Training and development program
is conducted
 Development of performance and
also to assessment of the employees
3. Memo from HR manager to employees for employee performance review
project
To: The employees
CC: CEO, CMO, MD
From: The HR Manager
Date: 14/10/2018
Subject: Employee Performance Review
The following review is to remodel the Employee performance in the brand of
Subway and also to review the new model on employee performance.
Subway has declared a new performance review model which has included four
different stages in the overall process.
One of the first steps for the employee performance review is the expectations of the
authorities from the workers of the organization. The clear expectations of the managers and
higher authorities are important for the setting up of performance and also for the
accomplishment of the set levels.

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The guidance and the training that Subway will give to the employees of the company
is to make sure that the company has the amount of change in the behavioural patterns of the
company. The training that is being provided by the management of Subway is to allow the
constructive customer feedback on the overall performance of the employees. Praising
including the development for the process of training is there for the guidance level.
The performance review that is done by the managers of Subway is one of the basis in
which the development of the employees is being done for the review as well as the self-
assessment provided. The motive of this phase of the employee performance is to increase the
skill and competence of the employees of Subway.
The creation of the plan for the betterment of the employees is one of the major
phases in the development of the individual planning section. The responsibility of the
employees to create and share the plan is there for the managers.
The cooperation of the employees of the firms are highly required for the fulfilment of
the plan.

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4. Instruction training PPT slide for the training of managers in employee
performance management

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5. Sample employee performance form
Employee Information
Employee Name Department
Employee ID Reviewer Name
Position Held Reviewer Title
Last Review Date Today’s Date
Characteristics
Quality Unsatisfactory Good Excellent
Quality to full
potential
Quality of work
Work consistency
Communication
Independent work
Take initiative
Productivity

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Creativity
Integrity
Co-worker relation
Technical skills
Punctuality
Attendance
Goals
The goals that are achieved
The goals that are set
Comments and Approval for the employees of the firm
Comments (if any)
6. Guide for managers to provide feedback at employee performance review
meeting
The managers of an organization play an important role for giving the employee
performance feedback to the employees which will help the concerned workers to have ample
increase in the performance. The guide for the managers can be stated in the following –
 One-to-one – One to one feedback for the employee for Subway is one of the best
methods as in this way the employees get to know their weakness without
embarrassment. The one to one feedback helps to analyse the different parts of the
weakness of the employees without making the other employees realise about the

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other person’s flaws which surely does not embarrass the employee and make them
comfortable.
 Specific in nature – Conway and Coyle‐Shapiro (2012) states that the reviews given
by the authorities of Subway should be specific in nature and should make sure to
have ample constructive feedback for the employees. The specific nature of the
feedback help to make sure that the professionals have better signs of emerging their
career with the help of the guidelines set by the people of the time.
 Positive and constructive – The review that is to be given by the managers of
Subway is to be positive and constructive and to have no negative impacts on the
worker and the minds of the employees. The positive review make sure that each of
the people of the organization have a liberal and constructive feedback to the overall
sector and make sure that the feedback given for the people are apt and upto the
scheme.
 Listening and telling – The concept of listening and telling is surely one of the best
ways to give the review of the performance in Subway and also to make sure that the
authorities tell the planning and the review in a concrete manner (Jiang et al. 2012).
 Solving the problem – The manager should give review so as to solve problem and
have ample guide for the managers to have the employee performance level.
Conclusion
At the end of the analysis, it can be stated that the employee performance level of
Subway is one of the important HR strategies for the development and evaluation of the
employee performance in the company an also to provide feedback and strategic development
of the business. The wholesome analysis on the employee performance is being provided
including the forms as well as the PPT slides in which the different types of remuneration is