Managing a Successful Business Project: Strategies for Amazon

This report delves into the critical aspects of managing successful business projects, specifically addressing employee retention strategies within Amazon. The report begins by outlining the aims and objectives of the organization, followed by the development of a performance management plan. It emphasizes the importance of project planning, including Gantt charts and work breakdown structures, to ensure timely project completion. The report then discusses both qualitative and quantitative research methods, highlighting their role in achieving project goals and objectives. The report includes a performance review template and concludes with key findings and recommendations for Amazon to improve its talent management and employee retention strategies, ensuring sustained business success. The report also references relevant literature to support its arguments.

Managing a Successful
Business Project

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
TASK 1............................................................................................................................................3
P1) Aims and objectives of organisation....................................................................................4
P2) Produce a performance management plan............................................................................5
P3) Make Gantt chart within time frames and work breakdown structure of stages for
completing the projects...............................................................................................................6
P4) Describe qualitative and quantitative methods which result as conducting research
meeting to achieving goal and objectives...................................................................................9
TASK 2..........................................................................................................................................11
Template for Performance Review to be attached with the report by the learner:....................11
TASK 3 (in PPT)...........................................................................................................................12
CONCLUSION .............................................................................................................................12
REFERNCES:................................................................................................................................13
Books and Journals:..................................................................................................................13
Appendix 1.....................................................................................................................................14

INTRODUCTION
Today's business environment get more dynamic and it become the major reason for
organisation that they should focus on increasing sustainability and productivity in order to
handle them. It is very necessary for organisation that they should focus on human resource
because it is the one who gives productivity and efficiency in order to achieve organisational
objectives (Azanha and et. al., 2017). It is identifying in many areas that due to lack efficiency
and productivity of employees business get in a loss. Companies who have talented employees,
they are trying to manage and retain their employees so that they will not face any such type of
complexity. But it is not easy and that's why they need to use talent management. In this context,
amazon is undertaking to evaluate the strategies in order to retain their talented and skilful
employees. Amazon is the multinational company of America that deals in online retailing in
which they are providing goods and services to the consumers. This report deals in identification
of best strategies that helps in retaining talented employees.
MAIN BODY
TASK 1
It is very clear that organisation need to focus on retaining employees in order to get
successful business. It is identified that success and growth of organisation depends on
employees efficiency. But due to competition and other reasons it is identified that employees
frequently leaving organisation that raise the employees' turnover ratio (Maqbool and et. al.,
2017). It is not good for organisation as they can not able to expand and grow their business in
the market. Due to increasing in employees' turnover ratio, it exploits overall image of
organisation. So that's why it is very necessary for organisation that they should make strategies
in order to retain talented employees. Amazon is the multinational organisation that need to
improve their HR practice if they want to decrease employees' turnover ratio. There are many
challenges that can be face by HR such as reduction in productivity, low leadership, etc. With the
help of HRM practices they can easily handle al problems (Akhmetshin and et. al., 2019). It is
very necessary for them that they should identify the ways and strategies in order to retain
employees with the help of project plan. That means it can be done with the help of research
which assist in finding appropriate strategies.

P1) Aims and objectives of organisation.
It is very important for amazon that they should know about their aims and objectives in
order to make strategies. Without aims and objectives they are unable to perform anything
because it becomes useless if they do that (Ardito and et. al., 2019). So that's why it is very
necessary for organisation that they should know about their aims and objectives. Aims and
objectives gives the clear directions to HR manager of amazon so that they can take further
necessary corrective actions.
Research Title: “To study the impact of talented employees in the organisation in terms
of productivity and profitability.”
Research aim: “To identify best strategies which used by companies in order to retain
their talented employees.”
Research Objectives:
 To understand the concept of talent management.
 To determine need and importance of talent management.
 To identify problems that occur in the process of managing talent in organisation.
 To investigate best strategies in order to solve problems with the help of retaining
employees.
Literature Review
According to Brunswicker and Chesbrough, 2018 , talent management is very necessary
for organisation as it refers to an activity that motivates employees towards achievement of goals
and objectives. Generally it is identified that organisation are focusing on enhancing their
productivity but they should also focus on retaining them so that they can not feel lack of skilful
employees. It is very necessary for organisation that they should identify the strategies in order to
retain employees. If company wants to solve their problems they they adopt talent management
in which all talented and skilful employees are trying to retain for long term period so that they
success and growth. There are many reasons for employees in which organisation need to use
talent-management. Reasons are lack of job satisfaction, politics in organisation, lack of
promotions and future growth. These reasons are creating dissatisfaction in employees and that's
why they are trying to leave that organisation. Sometimes it is noticed that organisation fails to
encouraging innovative thinking and that's why employees feel very low. It becomes the main

reason nowadays in which organisation fail to motivate their employees and because of that their
productivity get low.
P2) Produce a performance management plan.
Project management plan is a documented that is formulated to support the management
of a project. All the steps that are important and are part of the project are mentioned under
project management plan. The performance of employee is important for completion of project
management. It is important that the project plan should be formulated in such a way that helps
the employees to work (Cano and Hernández, 2017). The goals and objectives should be clear
and achievable so that the employees and the organisation can work towards accomplishing
them. The duties of employees should be clear so that they are able work towards them. Along
with that it is vital that there are measures so that if there are gaps they can be filled. It is
important to monitor the performance and take actions that will help to accomplish the plans
successfully. There is need of corrective measures so that the desired outcomes are achieved. A
successful project management plan can be formulated with the help of Work Break Down
Structure and Gantt Chart (Sacio-Szymańska and Nosarzewski, 2019). Timeline and budget is
decided and is part of project management plan.
Scope: Scope of the project shows all the important aspects of the project. The direction
in which the project will go. The report is based on strategies that help to retain the talented staff
in Amazon.
Time: It is important to decide the time frame in which a project can be completed. The
organisation that accomplish the goals and objectives in time are successful. It will take around 8
to 12 weeks to complete this research (Curtis and Sweeney, 2019). It is essential to complete all
the tasks as per the project plan.
Cost: It is vital to decide and forecast the requirement of money in starting. So that there
is no problem in future. The budget plays an important role.
Activities Expenditure (Pound)
 Analyse problem £ 5.00
 Developing of plans £ 10.00
 Research evaluation £ 15.00

 Salary of researchers £ 18.00
 Miscellaneous expanses £ 20.00
 Project execution cost £ 25.00
Total £ 93.00

Quality- It is important that there is quality maintained in the project. It is essential that
the data is collected through various sources such as primary and secondary. In regard to
Amazon the data is collected effectively through primary and secondary data to complete the
research.
Communication: For success of an it is important that there is proper communication.
There are various barriers to communication (Văidianu and et. al., 2020). The organisation
should understand them and formulate strategies to eliminate those barriers. In this project the
source of communication is questionnaire that helped to interact with respondent. As they
answered the question and then the research is completed.
Risk: Risk is present at every level. There are various risks that are present while
completing the research. The cost, expenses and not achieving the goals are the risk factors that
are present while completing the research.
Resource: To complete the research there is requirement of various resources. A research
is completed effectively by using the resources effectively (Hamidinia, 2018). There is
requirement of laptop, mobile and internet connection.
All these tools are important and will help to complete the project management plan
effectively.
P3) Make Gantt chart within time frames and work breakdown structure of stages for completing
the projects.
Amazon is the large and multinational organisation that needs a proper time allocation for
achievement of project because if they have not decide any time then they fail in achievement of
that task. It is very important for organisation that they should know about their timelines in
order to solve this issue (Chen, 2021). It is very necessary for Amazon that they need to
formulate a chart in which they are required to list all things with timeline as per the project
deadline. It is very helpful as it assist in guiding to the researcher that what they have to do in
what time. For that purpose company need to use Gantt chart and WBS.
Gantt chart
It is the chart that gives the overview of task with timelines. It is very important for
amazon as they can see their growth according to the allocated timeline. It is necessary to
maintain as it assist in guiding and giving directions to the project manager that where they
should go. It is helpful in achievement of task and objectives (Gulino, Sergeeva, and Winch,

2020). If organisation can not use them then they are unable to made the changes. It should be
clearly define and it make by an expert according to the demand of activity. Every organisation
need to maintain in their project when they want to achieve their desired result (Maharaj and
Pooe). It assist in giving exact result that they expected while formulating project activities.
Without Gantt chart they are unable to perform further activities. It gives path in which company
need to perform their duties and activities for the purpose of accomplishment of goals and
objectives. It covers start date of project that gives a idea to project manager that in what time
they have to start. For that reason they are able to arrange all necessary things.
It also covers the task which have to do in specified time period. It gives the overview of
complete activities that how to perform with starting and finish date.

Work breakdown structure
Work breakdown structures is very necessary because it assist in make the task easy with
the help of dividing all task in an appropriate way. It actually bifurcated all task into small
groups so that members are not feel any pressure (Sirisomboonsuk and et. al, 2018). Work
breakdown structure is very helpful as it assist in accomplishing goals timely. It is very important
to make because it assist in lowering the pressure. It is concerned with breaking the task into
smaller one. It is one of the important tool in which they are managing all documents. It integrate
cost, scope and schedule baseline.
P4) Describe qualitative and quantitative methods which result as conducting research meeting to
achieving goal and objectives.
It is very necessary for Amazon that they should take necessary steps in order to
complete the project (van Winden and van den Buuse, 2017). There are some important
consideration that should be include in completion of this project which are mentioned below:

Qualitative approach: It is the important approach in which company need to use non-
numeric data to find the right things. It mostly concerned with open ended questions in order to
take answers from the respondent. In this approach they are not restricting customers or
respondents to give their review (Baker and Murphy, 2021). It can be done with the help of
qualitative questionnaire, observations, focus groups, etc. In this project quantitative
questionnaire are used.
Quantitative approach: It is the approach in which companies used close ended
questions so that customers have no choice rather than given options. It is very important for
organisation while performing a particular task and project (Chawla and et. al., 2018). This
project is considered quantitative method which includes surveys. They give not any freedom to
the respondents. They use some important statistical tool so that they can achieve their desired
result.
Data collection methods: It is identifying that there are two methods in order to attain
their objective. There are two methods for collecting data that are primary and secondary, both
are playing their own role in completion of project.
 Primary data: It is identifying that primary data is very necessary for organisation as it
gives fresh and more authentic data as compared to secondary one. It gathers with the
help of personal surveys in which investigator ask questions and take reviews of
respondents (Lugangila, 2019). It is very important for organisation that they should use
primary data. It is used in this project with the help of questionnaire.
 Secondary data: It is also important method in which researcher takes a brief review
from already published articles, journals, newspaper, etc. It plays a crucial role as it takes
less time as compared to primary one. But it is not much authenticate as compared to
primary one. In this research, it can be done with the help of literature review that already
discussed in above part.
From the above analysis, it is identifying that it is very necessary for organisation that
they should choose appropriate method for collection of data (Steen and et. al., 2018). It depends
on nature of project and research.
Questionnaire
Quantitative questions
Q1. Do you have any knowledge about talent management?

a) Yes
b) No
Q2) According to you, Is talent management useful in organisation?
a) Yes
b) No
Q3) Do you think that talent management is necessary for organisation' success and growth?
a) Yes
b) No
Q4) Why Amazon choose talent management in their organisation?
a) Increasing productivity of employees
b) Long term growth and success
c) Reduction of employees' turnover ratio
Q5) According to you, Is Amazon facing any issues and problems in the process of talent
management?
a) Yes
b) No
Q6) What are the challenges that face by Amazon in order to retain their talented employees?
a) Lack of leadership
b) Embracing new interests
c) Higher demands of compensation
Q7) How issues of talent management deal by Amazon in order to maintain efficiency and
effectiveness?
a) Smart hiring strategies
b) Working with effective leadership
c) Effective HRM practices
Q8) Is it necessary for Amazon that they need to improve their HRM practices?
a) Yes
b) No
Q9) How Amazon can improve their HRM practices?
a) Make positive environment
b) Educate employees

c) Utilize HR software
Q10) What key consideration that should be kept in mind of HR of Amazon in order to retain
talented employees?
a) Motivate employees
b) Increase job satisfaction
c) Performance appraisal
Q11) Recommendation
TASK 2
Template for Performance Review to be attached with the report by the learner:
What was the Project supposed to accomplish?
This project was supposed to identify the best strategies in order to retain employees in the
organisation. This project is choose because this topic is important for organisation as it assist
in accomplishment of organisational objectives and goals.
Did the project succeed in its aims/ how do you know? Specifically, please outline any
evaluation and assessment undertaken?
Yes, this project is able to accomplish their aims and objectives. This project plays a significant
role in the organisation as it assist in giving the solution of talent management.
What things do you think worked well and why? Evaluate all aspects of the project?
I think that my attitude towards this project is very well and it always motivates me to
accomplish task frequently. It is very necessary for collecting data because sometimes people
are not agree to give their information.
What problems emerged during the project and how were they tackled? Was there timely
identification of issues and resolution during the project process?
I face too many problems such as I have to make sure about ethics of the project. The main
thing that should be considered which I feel is relevancy and accuracy of data that I tried to
maintain.
What did you learn from undertaking the project?

I learned too many strategies which assist in retaining employees in the organisation. It is very
crucial for me because I am able to use effectively talent management.
How would you rate your performance as a management consultant leading the project?
As per my performance, I rate myself 9 out of 10.
What strengths and weakness of your performance did you identify?
My analytical and communication skill is good. But I found that time management skills are
not too much effective.
How will this inform and support your continuous professional development?
My analytical and communication skill helps in supporting my continuous professional
development.
TASK 3 (in PPT)
CONCLUSION
It is concluded from the above discussion that it is very necessary for organisation that
they should focus on talent management. It is necessary if they want to achieve their goals and
objectives. It is identifying that company faces too many challenges that should be resolve with
the help of HRM practices..

REFERNCES:
Books and Journals:
Akhmetshin, E. M., and et. al., 2019. Acquisition of entrepreneurial skills and competences:
Curriculum development and evaluation for higher education. Journal of
Entrepreneurship Education, 22(1), pp.1-12.
Ardito, L., and et. al., 2019. The role of universities in the knowledge management of smart city
projects. Technological Forecasting and Social Change, 142, pp.312-321.
Azanha, A., and et. al., 2017. Agile project management with Scrum: A case study of a Brazilian
pharmaceutical company IT project. International Journal of Managing Projects in
Business.
Baker, E. L. and Murphy, S. A., 2021. Conducting Successful Virtual Meetings While Managing
COVID Fatigue. Journal of Public Health Management and Practice, 27(2), pp.208-
212.
Brunswicker, S. and Chesbrough, H., 2018. The Adoption of Open Innovation in Large Firms:
Practices, Measures, and Risks A survey of large firms examines how firms approach
open innovation strategically and manage knowledge flows at the project
level. Research-Technology Management, 61(1), pp.35-45.
Cano, J. and Hernández, R., 2017. Managing Software Architecture in Domains of Security-
Critical Systems: Multifaceted Collaborative eGovernment Projects. In Securing
Government Information and Data in Developing Countries (pp. 1-26). IGI Global.
Chawla, V., and et. al., 2018. The sustainable project management: A review and future
possibilities. Journal of Project Management, 3(3), pp.157-170.
Chen, H.L., 2021. Early identification of distressed capital projects: a longitudinal
approach. International Journal of Managing Projects in Business.
Curtis, E. and Sweeney, B., 2019. Flexibility and control in managing collaborative and in-house
NPD. Journal of Accounting & Organizational Change.
Gulino, M. L., Sergeeva, N. and Winch, G., 2020. Owner capabilities in social infrastructure
projects: towards an expansion of the dynamic capabilities’ framework. International
Journal of Managing Projects in Business.
Hamidinia, S. S., 2018. The Misadventures of Shared Design Risk in the New Design-Build
World: Managing Design Risk and Responsibility on Federal Design-Build
Projects. Constr. Law., 38, p.7.
Lugangila, V., 2019. Institutional factors contributing to the ineffectiveness of school committees
in managing primary schools’ development projects in Kahama town council (Doctoral
dissertation, Mzumbe University).
Maharaj, S. and Pooe, R. I. D., Overcoming challenges associated with managing change
towards Digital Banking-a case of a South African bank. Journal of Contemporary
Management, 18(1).
Maqbool, R., and et. al., 2017. The impact of emotional intelligence, project managers’
competencies, and transformational leadership on project success: An empirical
perspective. Project Management Journal, 48(3), pp.58-75.
Sacio-Szymańska, A. and Nosarzewski, K., 2019. Anticipating and Managing Change in Large
Organization Strategic Environment: Using Foresight and Organizational Policy to

Enable Futures Literate Decision-Making. In Futures Thinking and Organizational
Policy (pp. 133-155). Palgrave Macmillan, Cham.
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Sirisomboonsuk, P., and et. al, 2018. Relationships between project governance and information
technology governance and their impact on project performance. International journal
of project management, 36(2), pp.287-300.
Steen, J., and et. al., 2018. Projects and networks: Understanding resource flows and governance
of temporary organizations with quantitative and qualitative research methods. Project
management journal, 49(2), pp.3-17.
Văidianu, N., and et. al., 2020. Managing coastal protection through multi-scale governance
structures in Romania. Marine Policy, 112, p.103567.
van Winden, W. and van den Buuse, D., 2017. Smart city pilot projects: Exploring the
dimensions and conditions of scaling up. Journal of Urban Technology, 24(4), pp.51-
72.
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Appendix 1
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: What talent strategies do the
best companies use to attract and retain people?
Date:
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with
dates) What have you completed?
 Did you fulfil Task requirements?
 Are you on track and within deadlines
set? Did you need to make any changes to
your project management plan?
I have to complete the project that is based on
What talent strategies do the best companies
use to attract and retain people?
Yes
Yes, I am on the correct track.
No, it is identify that no such requirement
needed.
Any risks and / or issues identified? Did you identify risks/issues with a
lack of skills required for undertaking
research tasks?
Yes, lack of skills give negative impact on
me and my project.
17

 Did you identify any additional
risks/issues that have an impact on the
project management plan?
Yes, time is the important risk because I is
analysed that this project takes more time as
expected one.
Problems encountered
1. What barriers did you face?
2. How did you overcome them?
Gathering and arranging that data which is
collected from the sample size. It becomes a
barrier.
For the purpose of overcoming barriers, I
analysed that it can be done with the help of
making notes.
New Ideas and change of project direction Implementation of new techniques that assist
in completion of task. It make the process
easy and can be accomplished with using of
new technology.
What Have I learnt about myself this week?1. How did I feel when I had to deal with
tasks/problems?
2. How well have I performed? What did
I contribute?
I lose my patience level because every
respondent has different nature that become a
problem to handle.
I gave my 100% in this project to accomplish
the objectives and gaols.
I have to follow ethical consideration which
assist me improving in next week.
18

3. What can I improve on next week?
4. How might this learning apply in the
future?
Seminars and lectures are the best way of
learning which assist me to perform better in
the project.
Tasks planned for next week Which tasks are priority?
 Have you set aside sufficient time for
completion?
Data should be collected very well in order to
interpret them successfully.
Yes I follow Gantt Chart which assist me to
complete task in time.
Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the Supervisor and date:
19