Report on Personal Effectiveness: Sundar Pichai's Leadership

This report examines personal effectiveness through a case study of Sundar Pichai, the CEO of Google. It begins with an introduction defining personal effectiveness and its importance. The main body includes a review of Pichai's skills and behaviors, such as communication, inclusive leadership,...Read More

PERSONAL
EFFECTIVENESS

Table of Contents
a. INTRODUCTION .......................................................................................................................3
MAIN BODY...................................................................................................................................3
b. Case study Review ......................................................................................................................3
Outline skills and behaviours ......................................................................................................3
Positive element and its impact ...................................................................................................5
Negative elements and impact ....................................................................................................6
c. Reflective statement ....................................................................................................................7
Self assessed development needs ................................................................................................7
Strategies for addressing personal development needs ...............................................................9
CONCLUSION .............................................................................................................................11
REFERENCES..............................................................................................................................12

a. INTRODUCTION
Personal effectiveness refers to the branch of the self help movement dealing with goals,
success and concepts which are being related. Personal effectiveness integrates some of ideas
and concepts from the power of thinking in favourable and positive manner and positive
psychology but in general its is being distinct from the new thought Movement. Personal
effectiveness means to utilise all capabilities, skills, energy and talents to reach the target and
goals of individual lives. This helps in better understanding of the talent of the individual. It
explains about the lack of skills which individuals possess and what need to be done to achieve
the goals of the company(Personal Effectiveness in The Workplace, 2019). A primary factor of
differentiating personal effectiveness take generally more systematic approach which includes
number of factors, besides the simple favourable thought process. Some proponents takes and
approach with similarities to enterprise business process management techniques. Other may
take physical wellness and holistic spiritual approach. The present report is being on the case
study review of Sundar Pichai who is the CEO of google. It will highlight with application of
theories and framework to the personal effectiveness to provide with critical evaluation of the
skills and behaviour that has being used by Sundar Pichai to be the effective global leader. It
will led with the reflection statement which has discussed how to apply principles of personal
effectiveness to individual self development in order to be successful in the job market which is
highly competitive in nature. It will lastly brief with conclusion.
MAIN BODY
b. Case study Review
Outline skills and behaviours
There are various skills and behaviours which are being possessed by Sundar Pichai
which have led him with the effective global leader .This are
Communication skills- Sundar Pichai is Know to tune and link his communication based on
audience with whom he is communicating with . He has worked with improving and learn his
skills of communication successfully. He is strong communicator who makes sure every
individual in the organisation understand the Mission and Vision of company. His effective
communication leads with both verbal and non verbal communication. While communicating he
maintains with effective eye contact with its audience as a result helps in capturing and drawing
with the attention of audience towards what he is communicating. It also leads with effective

way of listening to audience and addressing to there queries which leads with leader with proper
engagement (Voronina, Kungurova and Slizkova, 2018).
Inclusive leadership – Sundar Pichai is leader who believes in empowering the individual and
employees of Google. His major leadership scheme as described by himself is do not see own
success, but focus on the success of others. He is being seen as calm, composite and ease in his
role of leadership. He opts with transformational style of leadership where he works with teams
to identify and cater with the needed change. It leads him to create a vision to guide change by
inspiration, and executing the change in relation with group of employees who are committed to
achieve business targets. It is full range leadership model being used by Sundar Pichai in its
business Operations. It leads with engaging the employees of company to thrive for better
performance and achieve results.
Team Player – Sundar Pichai is a team player, where he takes efforts to coordinate activities of
its team. His skills and behaviours leads with motivating employees of company to take fruitful
participation in decision making process of the company. He creates success of his organisation
by encouraging personal development and collaboration. It helps in setting up of culture which is
being collaborative in nature. This skill and behaviour leads with removing of barriers and
hurdles being faced by the individual or employees and helps them to focus on task and activities
required to achieve the goals. This skill leads with knowing what issue and problems are being
faced by individuals in Google and serving as helping hand to resolve the issues and leading to
success of company.
Innovative -The leader of the google is highly innovative and creative as it leads with increase
increase in sales revenue and profitability of company (Bhardwaj , Gupta, 2017). These have
helped the company in gaining the competitive advantage and winning in the marketplace. By
this skill of Sundar Pichai it has helped with generating new perspective to related business
parties, which have led to growth of company. By having this attribute it has enabled other
employees in the company to think out of the box and helps in engaging ideas, viewpoints and
participation in effective decision making process.
Technical – Sundar Pichai is highly technical individual which has supported him with global
leader. It is skill which help him in getting valuable insights about what are the requirements/
needs and wants of customer and fulfilling/ catering the same which leads with growth of
company in fruitful manner. He has leads to many technical innovation such as You Tube,

Google Drive, Maps and others whereby whole world is accessing the same. By this it has
helped company with saving lot of time and cost in its business operations and led with
becoming the global leader of the company. It has led with having lot of data and information
and analysing the information more effectively to support business decision making
prominently. It has helped with effective training and development of employees which has
helped with understanding of various business aspects.
Strategic Thinking skills- It leads with capability of Sundar Pichai to think critically that
supports with challenging and riskier business environment. It leads with effective decision
making skills that has leads with removing of various business uncertainties and leads a
company to be the global leader in competitive business environment (Clair and Girard, 2020).
This skill has helped in solving various complex problems and plan for the future of the
company to support business growth.
Positive element and its impact
There are various positive element of skill and behaviours of Sundar Pichai and their
impact.
The simplicity of Sundar Pichai leads to higher level of satisfaction the part of employees
and they derive fun loving environment. These leads to work under no pressure as a result
implies with the achievement of goals and targets of the company. These simplicity as the
positive element leads with the less employee turnover in the company, where individuals are
dedicated to work towards what is being assigned to them (Pacitto, 2019). This simplicity leads
with understanding of queries and problems of employees which has an impact to build better
employee and employer relationship.
He also leads with his positive element of skills and behaviours that is being with clear
vision and focus. Its impact is that it helps in understanding of various business parties to what
are their role and responsibilities needs to be perform to achieve the target assigned as it will
leads with achieving higher sales revenue and profitability for Google (Leroy,2020). By this it
has a favourable impact that leads with achievement of desired vision by the helps of Mission
statement being defined.
The positive element of Sundar Pichai skill and behaviour also leads with ambition
towards his working. He have explained that just dreaming and not taking into action any efforts

will not be of any assistance and consideration unless individual themselves opt to put sincere
efforts on their side.
It also strikes with influential power of the leader which helps in convincing people of
the company towards what needs to be conveyed in favourable manner. This has an impact
which serves with the leadership style of Sundar Pichai that is being highly valued and praised
by employees at the workplace and leads to many individual as the role model in their lives.
These serves with element which is being favourable to be the helping hand for
individuals who need assistance, guidance and help in undertaking their business operation and
understanding of what needs to be done on their side.
The positive element leads with resilience of Sundar Pichai skill and behaviours as it is
being directed for considering change as constant which has impact the manner in way which
implies company to be global giant. He is self deprecating, supportive, empathetic and graceful
and impact at navigating minefields which are being political. He avoids with confrontation,
instead emphasizing cooperation (Vipinkumar, 2017). He build great relationship with clients.
The positive element of behaviour and skill leads with risk taking and exploiting the
opportunity better that the competitors to win in the marketplace. This have encompassed with
company and Sundar Pichai to be global leader in the industry of technology.
It is being accounted by the ability to delegate power to subordinate which leads with
huge end of responsibility on there end to perform role and responsibility. These have impacted
to coordinate among team member and as a result leads with creativity and innovation and
valuable insight in decision making.
Negative elements and impact
It also leads with the negative elements of Sundar Pichai Skill and behaviour and its
impact. It is being states that his leadership trust is being declining among the google employees
according to the recent data. Google employees are far less favourable than a year ago about the
CEO of company and its management team to effectively lead and take care in future.
According to the recent data and report suggest that according to Google new survey on
satisfaction of employees, about 3/4th of them said they were positive as opposed to negative and
neutral, about Sundar Pichai to lead organisation which was down by 92% from the year before .
It has reported that 20000 employees at Google all across protested against the
harassment in company and the improper way of handling the conflict and issues against the

individual (Sundar Pichai leadership trust declines amongst Google employees,2019). It has
impacted in the manner which has directly affected the brand image and lose of employees
willingness to work for the organisation.
It has led with negative element with the transparency to handle issues and taking into
concern what how to give best care and support to individuals who has raised the issue upfront.
It has also accounted to question the leadership of Sundar Pichai on issues like breach of data
which has impacted has impacted in the way leading to shutting down of Google plus. This has
led with building negative image about the CEO of company in regards with losing trust in
company.
This have led to explanation of inflexibility skills and behaviours which has impacted in
manner that conflict was being avoided in the company , that has sustainably affected goodwill
of company(Samsudin, 2019). These have led with creating a corporate culture which is no safe
for individuals at workplace. It has resulted in manner to not empower and uplift the team
members.
c. Reflective statement
Self assessed development needs
My self assessed development needs with regards to personal effectiveness leads with
various things such as,
Determination- I need to be highly determined to achieve personal effectiveness. This will allow
me to achieve the goals which are being specific without getting distracted and disturbed by
things that are being less important. This will lead to development of my focus, commitment and
desire to achieve goals in my life and be competitive in highly challenging changing
environment. This will be developed by me if I am improving and developing upon my self
discipline.
Self confidence- I need to be highly self confidence in doing what is being assigned to me. This
will come about to me as a result when I am self aware of things which leads to personal
effectiveness. I need to know the action and determine what will be the consequences of the
same and trusting myself (Edwards,2017). To develop with my self confidence I need to get the
better understanding of myself and my capabilities and strength. I need to develop the favourable
attitude and believe that by right action and getting the right goals to reach to my success.

Optimism – This relates with my thinking process that future is worth living if I take step up and
take up the responsibility of making it so. I need to believe and expect that things will go good
and favourable to achieve success in my life. I need to be highly driven by the positive attitude of
believing nothing is being impossible and efforts will lead to success in getting personal
effectiveness.
Managing of stress- To be highly personal effective, I need to manage the stress. If I do not do
so than it will lead to spoil of whatever is that I am doing. It can lead to make my highly
ineffective. I need to take steps which helps in deriving coolness, calmness and polite behaviour
to undertake and understand uncertain condition which can slowly build stress upon me and lead
me with non productive individual with no worth in marketplace. Therefore, it is being highly
crucial and important for me fro my development and effectiveness (Kocielnik, 2018).
Persistent- Many individuals fail because of there lack of persistence. Its states that I need to try
and try, until I succeed. I need to develop never give up attitude which will help me to succeed
in my live. I need not to be get affected by the obstacle and hurdles which comes in my way. I
need to keep moving forward in my career progression. If I overcome obstacle then it will not be
hard for me to achieve any kind of goals and desired targets.
Time management – One of the most effective skill and trait which I need to develop is
concerned with management of time. This will help with alignment of task and activities within
the time that will lead with achievement of my personal goals to be successful in competitive in
job market. It is being defined as the ability to control and plan how to effectively spend time on
accomplishing my goals. Without proper time management, achievement of my targets will take
too long and thus will affect unfavourable in personal effectiveness. I need to prepare a to do list
which will guide my effective time management (Reynolds, 2017).
Creativity – I need to be highly creative and innovative for doing what I want to. It will as a
result help me with standing out of lot and lead to clear recognition of my personality. I need to
think out of box, which will lead to effective decision making process and being successful in
my life. To be effective, I need to be different, think differently and let curiosity and originality
in my mind. It will be possible for me, if I engage myself into the environment, which allows
with my creativity and invitation to new ideas, solution and vision. By being creative, I will be
effective which go parallel with each other.

Self Motivation – To imply with my personal and self effectiveness, I need to be self motivated .
I need not to wait for other to come and motivate me. I need to find motivation within myself
without depending upon the factor which are being outside to me (Duan, 2019). If I can
motivate myself then execution of goals become easier for me, as this is the one factor, which
will give drive for me to keep moving and pushing. I need to understand what will motivate me.
Strategies for addressing personal development needs
There are various strategies which can be used by me in addressing to needs that counters
with personal effectiveness- This are
Setting of objectives and goals – The first strategy leads to setting up of goals and which will
leads in providing me with guidance towards what task and activity needs to be done. It will lead
to making and identifying of what I need to achieve and how I need to achieve it. This can be
used as benchmark for measuring success. This needs to be SMART I.e. smart, measurable,
achievable, realistic and within the time frame.
Communication – I need to improve upon my communication skills which includes ability to
write, listen and speak. By this I will be able to understand what other individuals are feeling and
saying. It will helps in conveying my own feelings and ideas more productively. This strategy
will helps me in speak confidently and clearly by using a tone that is being favourable and
appropriate for situation (Cathro, O’Kane, and Gilbertson, 2017).
Starting with small- The strategy leads with breaking down of targets into various smaller steps
and start with just one selected as above. I need to challenge myself to achieve the modest targets
which will lead to my growth from their own wards. Reaching with more achievable and small
goals for personal development will empower and motivate me to continue further. This will
lead to working for the end goal.
Going at the pace -This relates with in not pressurising myself to achieve something within short
duration. I need not to overcommit myself, as if goals are not achieve, I need to be kind to
myself and relax with point in time.
Improving with my existing skills – I need to improve with something I need to improve with
my existing skill and strengthening the same, which can be utilised in manner that helps in
standing out of lot. It helps with becoming extraordinary and as a result will lead with my best of
area where it will be hard for others to compete.

Having mindset of winning- This strategy encompasses with me getting into new experiences
and learning different conditions with a mindset that I will achieve. This will suggest with
meeting up of personal development needs with regards with personal effectiveness. It is being
said that successful people have growing mindset and that they believe that even abilities and
talent which is being basic can be developed time over by mentorship, experience and other. I
need to challenge myself and grow subsequently (Verhoef,2019).
Learn from the mistakes – I need to learn by my mistakes. I need to understand where I am
lacking and improve upon the same so no flaws and errors will be committed from next time. I
need to learn from other mistakes and do not lead to adopt to same which can spoil things to
achieve desired goals and targets. I need to be open to new ways of doing things and new
opinions which will enhance with my learning phase.
Interpersonal- I need to be more extrovert that will guide with knowing viewpoints and opinions
of others. These strategy relates with social and people skills. These are verbal and non verbal
skills, behaviours and reactions with communicating with other people. It helps in knowing what
one feels and helps in establishing with better understanding and maintaining of relationship with
various parties that guides with success and getting help from others. This strategy will helps me
to negotiate on better terms as a result leads with getting best of the deals that support with
personal development, in references personal effectiveness.
Step out of the comfort Zone- The most of the important strategy for personal development. It
leads with stepping out of the comfort zone, which leads with learning new things and exploring
areas of weakness and making arrangements to overcome the same. It is being stated that I will
only grow if I am willing to feel uncomfortable and awkward when I am trying something new.
This will lead with opportunity to grow in challenging marketplace and reaching with the higher
level of performance (Vazou, 2017). This will helps me to learn about myself by taking of risks
which will help me to grow as an individual. By this strategy this will helps me letting know
about my passion, strengths, talent and weaknesses which can be utilised in optimum manner to
support my growth process and leads with personal effectiveness in order to be successful in job
market which is highly competitive in nature.

CONCLUSION
From the above report it can be concluded that for an individual personal effectiveness is
very important. It helps in deriving of overall growth of individual in highly competitive and
challenging changing environment. It leads and guide with the action which develop sense of
understanding and awareness where the future of individual is going. It is being concluded with
the strength and weakness of individual that supports and make them effective leader in the
marketplace. It is being concluded that personal effectiveness helps in building and maintaining
of fruitful relationship among different parties of contact. These leads with greater resilience to
get things done. By this it helps in understanding of better talent that can be utilised in fruitful
and favourable manner, that leads with career progression. It is concluded that it is a way that
makes individual to make use of skill and capabilities and how it can improve with the overall
success. It helps in delivering high quality work and determining of satisfaction of individuals.
The above report has concluded with outlining of skill and behaviours that have made Sundar
Pichai effective global leader. It has briefed with both positive and negative element of
behaviour and skills of Sundar Pichai as well as with its impact on personal effectiveness which
was part of case study review. It has being concluded with reflective statement that describes self
assessment traits for personal effectiveness. It is being lastly concluded with the strategies that
intent to address personal development needs with regards to personal effectiveness.

REFERENCES
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Personal Effectiveness in The Workplace.2019[Online]. Available
through<https://thetrainingassociates.com/blog/personal-effectiveness-workplace/>
Sundar Pichai leadership trust declines amongst Google employees.2019[Online]. Available
through<>https://www.indiatvnews.com/technology/news-sundar-pichai-leadership-
trust-declines-amongst-google-employees-502489