Implementing an ICT Change Management Plan for Sunoco Inc.

This report presents a change management plan for Sunoco Inc., focusing on their transition from a conventional system to cloud-based data storage. It identifies the need for change due to the challenges of exploring prioritized data in their current system. The report outlines key challenges such as lack of staff skills, inconsistent processes, and an ineffective organizational structure, along with recommendations to address them. It proposes an action plan detailing IT activities and training for staff, including the use of AWS S3 and Platform as a Service. The plan also covers stakeholder negotiation processes, emphasizing the need for staff training, the involvement of software representatives, and budget allocation. The report concludes with a comprehensive reference list. This assignment is available on Desklib, a platform that provides AI-based study tools for students, including past papers and solved assignments.

ICT CHANGE
MANAGEMENT
PRESENTING CHANGE PLAN

NEED OF CHANGE
• In the volatile business environment, changing
existing business process is very much needed in
attaining competitive advantage.
• Sunoco Inc. is aiming to transform their conventional
system into cloud based data storage system to
handle the valuable data in an effective manner.
• Gathering all the data in a single platform is making
it difficult for them to explore the more prioritized
data (Kreutzer, Neugebauer & Pattloch, 2018).
• Thus, they are showing their willingness to execute
the new system to separate the most valuable and
least valuable data.

CHALLENGES TOWARDS INITIATING CHANGE
CHALLENGE 1: LACK OF SKILL AMONG THE STAFFS
• Not having sufficient knowledge among the staffs
can make it difficult for them to adapt with new
system (Boon et al., 2018).
• Sunoco Inc. might face certain challenges in the
way of initiating cloud-based software system, as
the staffs are not expertise in the field.
Recommendation
• Knowledge regarding the tools and techniques of
handling the cloud-based software must be
integrated among the employees.

CHALLENGES TOWARDS INITIATING CHANGE
CHALLENGE 2: INCONSISTENT PROCESS
• Lack of planning is the major challenge in
organizational change management (Akinbode & Al
Shuhumi,2018).
• This can also create barriers for the staff to explore
the possible benefit of cloud based data storage
system.
• Lack of planning can also lead the company to loose
the most valuable information.
Recommendation:
• Introduction of strong back up policy is highly needed
to retrieve the data as required.

CHALLENGES TOWARDS INITIATING CHANGE
CHALLENGE 3- LACK OF EFFECTIVE
ORGANIZATIONAL STRUCTURE
• Lack of proficient method of working can make it difficult for the IT
department of Sunoco Inc. to cope up with the new process.
• This can also result in significant cultural obstacles, which is also a great
challenge in managing the cloud based data storage method (Matthews et
al., 2018).
Recommendation:
A strong organizational culture is needed to be introduced for the sake of
creating positive environment, which is the key of stimulating positive
behavior among the staffs.

ACTION PLAN FOR INITIATING CHANGE IN
SUNOCO INC.
Actions Responsible person Time frame
IT activities The IT department of an organization plays a significant role in initiating any
kind of technological change. AWS S3 is the major hardware, which are
extremely significant for introducing cloud database. Platform as a Service is
one of the most significant platform based software for executing cloud data
base.
The working professionals of IT department holds the
responsibility of executing both hardware and software.
30th September to 5th October
Training activities Training must also be provided to the staffs in order to enable them to adapt
with the new system. Therefore, Sunoco Inc. must conduct in-depth software
training to the staffs. This can help in enabling the staffs to cope up with
cloud based data management system.
Representatives from the company, from which Sunoco
Inc. is going to source the software.
6th October to 20th October

STAKEHOLDER NEGOTIATION PROCESS
• Detailed software training must be provided to the staffs of IT department.
• Representatives from the company, from which is going to source the cloud
based data management software must be hired in order to conduct the
training session.
• The higher authority must also be informed regarding the benefits of
proposed change.
• A comprehensive budget must be set prior to implement the change (Petrou,
Demerouti & Schaufeli, 2018).

REFERENCE LIST
• Akinbode, A. I., & Al Shuhumi, S. R. A. (2018). Change Management Process and Leadership
Styles. PEOPLE: International Journal of Social Sciences, 4(2), 77-122
• Boon, C., Eckardt, R., Lepak, D. P., & Boselie, P. (2018). Integrating strategic human capital and
strategic human resource management. The International Journal of Human Resource
Management, 29(1), 34-67.
• Kreutzer, R. T., Neugebauer, T., & Pattloch, A. (2018). Digital Business Leadership: Digital
Transformation, Business Model Innovation, Agile Organization, Change Management . Springer.
• Matthews, J., Love, P. E., Mewburn, J., Stobaus, C., & Ramanayaka, C. (2018). Building information
modelling in construction: insights from collaboration and change management perspectives.
Production Planning & Control, 29(3), 202-216.
• Petrou, P., Demerouti, E., & Schaufeli, W. B. (2018). Crafting the change: The role of employee job
crafting behaviors for successful organizational change. Journal of Management, 44(5), 1766-
1792.