Supply Chain Management Report: Punjabi Restaurant Analysis

This report provides a comprehensive analysis of supply chain management (SCM) with a focus on a case study of Punjabi restaurant. It explores the application of Corporate Social Responsibility (CSR) and non-CSR metrics within the context of the restaurant's operations. The report delves into the organizational background of Punjabi restaurant, its sourcing overview, and the decision factors influencing its supply chain. It examines both CSR and non-CSR metrics, including operational feasibility, and discusses the impact of these factors on the restaurant's environmental and economic aspects. The report also includes figures illustrating the impact of CSR on the environment and supply chain, offering insights into the restaurant's business strategies and their implications.

Running head: SUPPLY CHAIN MANAGEMENT
Supply chain management
(Punjabi restaurant)
Name of the student:
Name of the university:
Author Note

1SUPPLY CHAIN MANAGEMENT
Table of Contents
Introduction:..........................................................................................................................................2
Organizational background:...................................................................................................................2
Sourcing overview:................................................................................................................................6
The decision factors:..............................................................................................................................7
Non-CSR metric:...................................................................................................................................8
CSR metric:.........................................................................................................................................14
Conclusion:..........................................................................................................................................16
References:..........................................................................................................................................18

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Introduction:
The CSR or Corporate Social Responsibility has turned out to be an important practice for
the standard businesses for any company. The commitment towards the CSR activities has been
helping to develop the complete reputation for the company along with providing the competitive
advantages (Clapp and Rowlands 2014).
The following report has developed the CSR strategies. It has detailed the changes required
by small organizations for making the sourcing tasks to gather data to make calculations. These
calculations have been relevant with the CSR and the non-CSR metrics.
Organizational background:
For the current research, Punjabi restaurant is chosen as the appropriate case study. Its
objective is to deliver best and quick services to the customers of the food market. Their strategy
ensures that the products supplied by them are done effectively ensuring the best customer services.
Additionally, the company has loved to deliver the efficient customer services for raising the
customer satisfaction. The organization has been delivering a large quantity of services or products
(Esen 2013). Moreover, this also includes the dairy products, coca cola products and the tobacco
products as sold by the organization.
The business has been following entrain strategies for creating their individual loyalty
program and sprucing up the amenities, Moreover, they have set to the frequent contests for the
clients. They have also developed the corporate social roles of activities. These are followed by
Punjabi restaurant as their effective business strategy (Hoi, Wu and Zhang 2013).

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The organization follows business strategy to create own loyalty program and spruce up
amenities. In addition, setting up regular contests for customers and creating corporate social
responsibility activities are followed by Punjabi restaurant as a business strategy.
The Demand The Product profiles The Large Group
Competitiveness Low cost The customized
services.
Product/services The general
standardized services
and products are
available.
The Customized
services are delivered
because of larger
payment.
The affordable and
quality food products
and the beverages.
Booking of the
restaurant and paying
at the similar day.
The advance booking
and the advance
deposits.

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The economic development
Food industrialization
Latest technology for the increased waste food,
poor disposal and dumping.
Less agricultural production, poor health, climate change Water pollution, deforestation, bio diversity and so on
Green Logistics
Economy
Impact
Impact
Figure 1: Impact of CSR on environment
(Source: Created by author)

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Figure 2: CSR on supply chain
(Source: Created by author)
SupplychainVerticalintegrationGloballogisticsStrategicAlliancesConsolidatedpurchasinng

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PETROGAS
PTY LTD
CSR
Activities
Seller and manufacturer
of food products
Seller and producer
of the lubricants
and fuels
Sells and
manufacturers to oil,
crops and
vegetables to the
clients
Local farmers
PUNJABI
RESTAURANTSeller and manufacturer
of food products
Seller and
manufacturer of
food products
Seller and manufacturer
of food products
Sourcing overview:
Figure 3: “Sourcing overview”
(Source: Created by author)
The diagram above illustrates the different activities included to purchase the raw products of the
company to prepare the services offered by them. Here the raw products comprised of the food
materials including the dairy products, vegetables and the fruits used mostly for preparing food. The
orders have been delivered and acquired by the organizational suppliers chosen after having them
from the farmers of the state who extracts them through hand. The proper number of the supply has
been provided by the management as the estimation gets developed in the way the services have
been seen.

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The decision factors:
This has been crucial for the business to set the primary aims, factors and the necessities for
gaining the competitive advantages and retaining the business at the good position. The employees
of the business could get motivated via implementation of the corporate social responsibilities. The
inclusion of the economic, environmental and the social enhancement CSR in a successful manner
has the ability to generate positive relations. These are in the functions by dew activities like the
minimal extra work, usage of the effective technology reducing the work pressure of the employees
(McGoldrick and Nieroda 2016). All these kinds of activities of CSR are known as the social
responsibility of the internal corporate.
The internal CSR has proved to the primary portion of the social duty of the associates. This
has been crucial to investigate the concept of the inner CSR and the relationship for entire feeling
and duty of standardizing hierarchy of the representatives. In order to conceptualize this, few
elements have been inferred hypothetically from the perspective of the hypothesis of social trade.
The test analyses that initially tied by a pre-test. The later one has been composed of 386 people of
respondents coming from a German company. They have been dynamic in the source division of the
sustainable power. The basic perspective has been performed in one international pharmaceutical
company (Munro 2013). This brought about two thousand responses from the representatives. The
results have been uncovering that a vital element inside the CSR has existed. It has been highly
impacting the entire feeling of the authority’s duty of the employees. This has also been including
the lower influence to regularize the responsibilities of the hierarchy. Additionally, the intervening
portion of the entire feeling to regulate the authority’s duty has been distinguished.

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Non-CSR metric:
This has been vital for the companies to evaluate critically the activities related to non-CSR.
These activities have been relevant to the central activities as pursued by that company. There have
been mainly some kinds of the feasibility study that could be won in the business organization. This
includes the schedule feasibility, economic feasibility, operational feasibility and the technical
feasibility. At the current scenario the study of operational feasibility at Punjabi restaurant has been
gained (Raheja 2017). These have been considering the following queries.
Process:
The process regarding the end-clients has been feeling about the other method to be executed
with the association of the step in the metric.
Assessment:
This determines whether or not the process within the organization could work. This is
instead of the case that it could work processing with the evaluation of the operational activities of
the company.
Execution:
This includes the stakeholders, end-clients, managers in the process.
Resistance:
This includes the evaluation of the team, individual resistance, and team. This also includes
the way how the limitation would be mitigated as evaluated under the category.

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In-House Strategies:
This determines the way how the workplace must be influenced and in what quantity of
would that change and analyze the in-house strategies (Supanti, Butcher and Fredline 2015).
Adjust and Review:
As the resistance has been overcoming, clarification must be done in the way how the latest
products would be actualized along the audit of the process for screening the change of procedure.
The current Case of the Operational Feasibility Study:
In the current scenario, the operational activities have been assessed with the non-CSR
metrics. Within this strategy, it has been vital to respond to some things regarding how they have
been used as the portion of the current reality. The sober illustration has been that as any company
discovers the needs for updating thoroughly the condition of the workplace.
The subsequent to break down the booking, monetary and the specialized has been
specifically pondering. The following comes with the operational feasibility. Along with the
particular ultimate aims for deciding whether the up gradation of the condition of the workplace has
been working (Wirl, Feichtinger and Kort 2013). This has been the case of the study of operational
feasibility that might continue after the way under six components.

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Figure 4: impact of Non-CSR metrics on environment
(Source: Created by author)
Process:
The examination and the input from all the people and the latest upgrades would influence
along with the information system in the recommendation in thoughts from the initial designs.
Evaluation:
This includes the findings from the procedure recommendations. This would upgrade the
benefits of all the people with recognizing which individual has abandoned and felt debilitated in
that business organization.

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Execution:
This has been recognizing all the aspects that would take the approach at the up gradation.
Though what process would the overall improvement aligns with the present work would be
assessed within the category (Park et al. 2016).
Resistance:
This determines what people and range would be actually secure as well as build up the
change of the resistance design in the tasks of Punjabi restaurant has needed to be examined along
with the activities.
Systems:
This determines how would the organization control the changed condition of the workplace
and performing latest structures of procedures must be checked on or be executed all together for the
up gradation to be viable has been helpful in analyzing the feasibility of operation by the process.
Adapt and Review:
This has been determining the time required for the Punjabi restaurant to adjust the new
updates and by what manners that could be observed or checked. Also, it has also been determining
what could happen as the process of processing. The extra changes here have to perform that must be
assessed critically using the CSR metric in Punjabi restaurant.
The best imperative part of the operational plausibility consideration has been a contribution.
This has been from all the people especially as that impacts the way or manner in which the
organization has been doing in similar to the forms. At this case, the process is needed to be made
the place for the clients. This is to be at the point to test the decisions how the field has been working