Supply Chain Management: M&S Analysis, Procurement and Logistics

This report provides an in-depth analysis of Marks & Spencer's (M&S) supply chain management. It begins with an introduction to supply chain management, emphasizing its role in efficient goods and services circulation and competitive advantage. The main body explores the supply chain relationship system, highlighting the impact of the internet on M&S's supply chain, including its information system and the influence of logistics on ROI. The report critically examines procurement and outsourcing strategies, focusing on risk mitigation. It also addresses sustainability initiatives undertaken by M&S, detailing their efforts to improve environmental practices. Furthermore, it includes a critical appreciation of reverse logistics. The report concludes by summarizing the key findings and providing references to support the analysis.

Supply chain management
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INTRODUCTION...........................................................................................................................4
MAIN BODY...................................................................................................................................4
Supply chain relationship system................................................................................................4
Impact of internet upon Supply chain management in Marks and Spencer................................5
Supply Chain information system...............................................................................................5
Impact of logistics on supply chain on ROI................................................................................6
Procurement and outsourcing......................................................................................................7
Critically examine procurement strategy help in mitigating risk in relation to Marks and
Spencer........................................................................................................................................7
Sustainability...............................................................................................................................8
What M&S has did to improve sustainability.............................................................................8
Critical appreciation for using “ reverse logistic.........................................................................9
CONCLUSION..............................................................................................................................10
REFRENCES.................................................................................................................................11
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INTRODUCTION
Supply chain management is the process by which goods and services is been circulated
in smooth and effective manner. This has been helping in making the process of production and
delivery completed in more effective manner. Further supply chain management leads upon
accomplishing of goals and objectives in more effective manner. Supply chain management
makes competitive advantage created for an organization in more effective manner. It also
includes the various process that involves the components of supply chain management such as,
plan, source, make, deliver and return. Currently companies one of the top leading companies in
United Kingdom.The supply change management is stronger And they make available their
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product and services to their stores in all over the world. Customers are easily get their products
and they can satisfy their needs and demand that also helped them to gain loyalty of the
customers and they are taking competitive advantages within the market where they are
operating their business and showing their presence as a strong brand.Their efficiency in chain
management is also helping them to grow their business because it directly benefits the
customers and if customers get their product and services on time then they are more satisfied
and they recommend the others to go for Mark & Spencer. The organization taken within the
report is based over M&S that is Mraks and Spencer which is an London based cloth retailer
selling clothes all over the world. The file is based upon supply chain management in relation
over supply chain information system, outsource system and procurement. In the end
sustainability of been explained.
MAIN BODY
Supply chain relationship system
It is that kind of relationship chain which is been used in order to connect both supplier
and customer which allows ease in exchanging of information, demanding data and visibility of
products within an organization. This relation makes various kinds of changes take place within
business and enhances capacity in relation over satisfying customer needs and creates
satisfaction among them. The relationship has been enhanced due to networking and usage of
Information Technology within supply chain management. Further the growth of information
technology has made various kinds of changes taking place within the process of supply chain
management relationship network that has improved decision making mechanism within an
organization. The chain of network flow has helped an organization like Marks and Spencer
achieve organisational competitiveness, improving higher service level, lowering inventory,
supply chain costs and reducing electronic risks by introducing smart online portals. Also the
supply chain management of an organization like Marks and Spence achieved integration and
effective information sharing across and beyond local boundaries. Both Information and
technology with networking made organization like Marks and Spencer develop virtual supply
chain that has helped organization in coping with modern technology in networking sector. This
made e-risk reduced in more impactful manner (Mangla, 2019).
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Impact of internet upon Supply chain management in Marks and Spencer
Internet has brought revolution within the process of supply chain management which has
helped in increasing selling of organization like Marks and Spencer. It has brought changes
through reducing of cost involved within purchase and bringing quick access to information
about sources, availability, pricing and technical data in more effective manner. Supply has been
improved within the help of internet in a way that accessibility within market has increased.
Internet has helped in building of online portal which is been used for selling of goods and
services by Marks & Spencer all over the world. Also it increased the ability of competitive
suppliers to achieve greater sales volumes balances this disadvantage. Once the supplier has
found a customer, benefits from similarly reduced transaction costs as the purchaser, because
completing the transaction is quicker and more efficient manner. Internet has helped in preparing
of framework which made development done in more effective manner. Internet made
communication conducted easily with more coordination at times of pandemic situation also.
Internet has helped in forming online delivery process within an organization like Marks and
Spencer.
Supply Chain information system
Supply Chain and Information System is the process by which boundary and expanding
of supply chain network is been done. In thus an organization like Marks and Spencer uses
acquire method which leads over making delivery of goods all over the world possible. It has
mainly helped M&S in developing f excellent skills in relation to three important areas which are
as follows:
 The role of information systems as the critical enabler for integrating supply chains
 The cross-functional planning perspectives that span core functions, customer
relationships, post-sales support, and new product design and launches
Supply chain management system and Information management system with the help of
internet has made various kinds of process to be smoothen within the organization. It has helped
in making growth of organization like Marks and Spencer possible with stability. In this
innovation with the introduction of new technology makes development possible. Internet lead
upon making communication increase with effectiveness that made networking of supply chain
increased through managing communication at various levels. Since internet has affected
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information which is key element of supply chain by deriving supply chain in order to makes
coordination within the team members possible. Also internet has made access towards
customers ease down by making organization reach its customers in less time. It has helped
management of the organization like Marks and Spencer is been benefitted form information
technology in a way that preferences of its customers can be understood in more effective
manner. Further information technology makes Marks and Spencer sell its products in more
faster manner by making delivering speed increased.
Impact of logistics on supply chain on ROI
Logistics means managing of flow which is developed within the point of origin and
consumption for meeting requirement of customers and corporation. These help in providing
facility over making an organization attain requirement in relation to customers or corporations.
Logistics is generally the detailed organization and implementation of a complex operation. In a
general business sense, logistics is the management of the flow of things between the point of
origin and the point of consumption to meet the requirements of customers or corporations.
Impact of logistic over Marks and Spencer is been explained as follow:
 Accurate data: This means that accuracy of data is been achieved with the help of
logistics through making optimization over supply done. Under it data should be relevant
and accurate which makes decision developed in more accurate manner. Logistic in
relation to internet has provided various statistics which has helped in segregating of
products as per customers demand. Through usage of internet and accurate data made
higher returns generate over profit.
 Account for Variables: Through internet logistic software has been developed which
helps in making scanning of data possible. This has increased consistency within the
work of using relevant data. Further this logistic has covered or has made various aspects
related to product been covered and about its opinion in public. Usage of internet has
made degree of variability achieved. It makes returns over interest increased which has
increased goodwill of M&S in market.
 Employee Training: Logistic has been impacting employee training in a way that it has
made various processes optimized which made training to be conducted through Marks
and Spencer in virtual manner. Also it made job opportunities generated within the
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organization upon vacancies created within the job. This makes opportunities boost over
getting return in relation over investment done by organization. From logistics growth of
Marks and Spencer has increased all over the world (Müßigmann and et. al., 2020).
Procurement and outsourcing
Critically examine procurement strategy help in mitigating risk in relation to Marks and Spencer
Procurement is the process by which an organization is required to develop strategies in
order to combat risk of any kind. Risk management is one of the most important part of
procurement which has to be followed by an organization like Marks and Spencer. Risk
management is been done keeping in mind by following four T’s framework. It is explained as
follows:
 Terminate: Procurement makes reorganization over risk possible within an organization
like Marks and Spencer. It has helped in terminating risk through using strategies which
helps in making management done in more effective manner over risk. Also these
strategies helps in identifying of risk in very complex situation arise within Marks and
Spencer
 Tolerate: In this risk is been managed through tolerating things which is not as per
decorum of an organization like Marks and Spencer. This is required to be done when
risk is been identified in order to make analysis over risk to be done in order to
understand about depth of risk.
 Transfer or part transfer: The risk is identified over making effectiveness developed in
order to make management of risk possible within more efficiency. Also it makes burden
reduced as transfer of some part if risk is been done to another department. Through this
Marks and Spencer makes various elements within the risk to be identified.
 Treat: In this affect of the risk is been analyzed by the management and helps in
managing of risk through mitigating strategies. Organization like Marks and Spencer on
taking measure or treating risk in timely manner can reduce the negative impact to be
created in future. Also it helps in neutralizing risk in its early stage.
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Sourcing strategy: M&S has adopted global and local sourcing of its products. In this the
organization is able to establish itself in both local and global market. At local level it has made
local community business expand. While sourcing local product such as Abbey love seat low
inventory issue is tackled by M&S. Though products such as Leather bag, Lipstick and wine are
sourced from origin of their raw material countries. The advantage of this sourcing is M&S is
getting quality products from global supplier. These suppliers has infrastructure suitable for
producing and distributing their products. For M&S sourcing wine, leather bag and Lipstick is
not possible as local suppliers are not producing such products. To supply for demand of
customers M&S selected source origin from other countries and region (Nayak and Choudhary,
2020).
This has made M&S develop itself within the market at local and global level that made
M&S become top brand within United Kingdom. Also this has lead upon making various kinds
of strategies developed which has made supply chain to enhance. Supply chain management has
changed in a way that M&S started its e commerce portal that gave opportunity over getting
attached to its customers. Also this made risk procurement possible which is associated with the
usage of internet by making portal more user friendly
Sustainability
What M&S has did to improve sustainability
In order to improve sustainability the organization has used theories which are Scientific
management theory: This theory is been developed by Frederick Taylor he was one of the very
first people to study about management through scientific mean and logic. Taylors principals
recommends scientific method that can be used for performing tasks within workplace and
opposing leaders relying over judgment through personal discretion of team members. He has
paid more philosophical emphasis forces people or employees to work hard that increases
productivity of employees working in an organization. Instead he has paid more focus over
making tasks easier and less complex which is going to increase production capacity. He
suggests that managers should assign team members to do task that best matches their ability or
skills. Also he recommends over supervization for ensuring efficiency of role. This is going to
helps Markes and Spencer to achieve maximum workplace efficiency by finding out optimal way
to make production fast and cost effective. This theory has helped Markes and Spencer in
increasing of coordination and cooperation between employees working in an organization like
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Markes and Spencer. Principles of administrative management theory: this theory is been
developed by Henri Fayol in the theory it can be examined by him that organization through its
perspective of managers various challenges can be faced by them in the process of
accomplishing Supply chain management. It is believed that leaders having six main functions to
be focused over coordination, planning, command and control. These are helpful in making
development of principals require fulfilling for making manufacturing and purchasing to be done
for supply chain management. This also helps manger to interact with employees in better and
effective manner for deterring upon managing and efficiency with effectiveness. Certain
principals that has been outlined under the theory and is required to be followed by manager of
Markes and Spencer has been explained as Initiative that is refer to as that level of freedom which
is carried out by employees through responsibilities without having any kind of force or order.
Equity principal that has been implied by everyone in an organization, which has to be equally
treated and environment of kindness should be developed. Scalar chain these are the principal
which works over chains of supervisors from top level of management to lower level and make
communication to be done from top to bottom level (Qi, Huo, Wang and Yeung, 2017).
Critical appreciation for using “ reverse logistic
Through using reverse logistic organization like Markes and Sepncer is able to transforms
its strategies in more effective manner which has made growth to be achieved in more efficient
manner. Further the organization through using reverse logistic is able to form more relevant
portal that has helped in making ecommerce developed through forming web of secured portals
which made organization capture market in better manner. Also it has made strategies and
management improved through changing strategies in more effective manner(Zijm and et. al.,
2019).
CONCLUSION
From the above discussion it can be concluded that supply chain management is the
process by which an organization is able to improve productivity with more efficiency. his report
also has been discuss about supply chain system, Impact of procurement upon risk, ROI with
sustainability. It also has been concluded warehouse and capability of the warehouse where they
bring and collect all the product and services and how it reached to the final customers. in the
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end of this report has been covered strategy and competitive advantages that can be covered by
the company so they can achieve success in their business.
REFRENCES
Books & journals
Behl, A. and Dutta, P., 2019. Humanitarian supply chain management: a thematic literature
review and future directions of research. Annals of Operations Research. 283(1).
pp.1001-1044.
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Coenen, J and et. al., 2018. Understanding approaches to complexity and uncertainty in closed-
loop supply chain management: Past findings and future directions. Journal of Cleaner
Production. 201. pp.1-13.
Fernandes, A.C., Sampaio, P., Sameiro, M. and Truong, H.Q., 2017. Supply chain management
and quality management integration. International Journal of quality & reliability
management.
Halldórsson, Á., 2019. Actionable sustainability in supply chains. In Operations, Logistics and
Supply Chain Management (pp. 191-203). Springer, Cham.
Lai, Y., Sun, H. and Ren, J., 2018. Understanding the determinants of big data analytics (BDA)
adoption in logistics and supply chain management. The International Journal of
Logistics Management.
Mangla, S.K., 2019. Green supply chains and environmental benchmarking–implications for
emerging economies. Management of Environmental Quality.’
Müßigmann, B and et. al., 2020. Blockchain Technology in Logistics and Supply Chain
Management—A Bibliometric Literature Review From 2016 to January 2020. IEEE
Transactions on Engineering Management. 67(4). pp.988-1007.
Nayak, R. and Choudhary, S., 2020. Operational excellence in humanitarian logistics and supply
chain management through leagile framework: a case study from a non-mature
economy. Production Planning & Control. pp.1-16.’
Qi, Y., Huo, B., Wang, Z. and Yeung, H.Y.J., 2017. The impact of operations and supply chain
strategies on integration and performance. International Journal of Production
Economics. 185. pp.162-174.
Zijm, H and et. al., 2019. Operations, Logistics and Supply Chain Management: Definitions and
Objectives. In Operations, Logistics and Supply Chain Management (pp. 27-42).
Springer, Cham.
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