Supply Chain Management Strategies at Real Property Management

This report provides an analysis of the supply chain management (SCM) practices employed by Real Property Management Rental Direction, a company specializing in residential property management across 250+ locations in North America. It details the company's strategies for managing properties and assets, including forecasting, sourcing, financing, and documentation. The report also covers order and information management through property management software, client management, and the management of locations and employees. Furthermore, it explores project and property development, fees, pricing, and compliance management. The analysis highlights how Real Property Management's effective SCM contributes to customer satisfaction and a competitive advantage within the rental service business.

Supply Chain Management: Real Property Management

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Contents
Introduction...........................................................................................................................................2
Company Overview...............................................................................................................................2
Supply Chain Management....................................................................................................................2
Managing Properties and Assets........................................................................................................2
Forecasting and planning...................................................................................................................3
Sourcing and Financing.....................................................................................................................3
Documentation..................................................................................................................................3
Order management and Information management.............................................................................4
Purchase order and Client management.............................................................................................4
Managing location and employees.....................................................................................................4
Project and Property Development....................................................................................................5
Fees, pricing and other facilities........................................................................................................5
Managing Compliances and clients...................................................................................................5
Conclusion.............................................................................................................................................6
References.............................................................................................................................................7

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Introduction
Real Property Management Rental direction was established to provide rental service,
the company covers 250+ locations in 46 states of North America. Almost ten thousand
property owners nationwide shown their trust in service provided by the company (Real
Property Management, 2018a). This report is designed to understand the supply chain
management of the company. The supply chain includes various actions to maximise
customer value and to achieve a sustainable competitive advantage.
Company Overview
Since 26 years, The Real Property Management Rental Direction is working under the
supervision of Kirk McGary. The company is having their current head office in South West
Florida. The company majorly deals in residential property management. The strategy of the
company is designed to save customers money at every stage of the process (Real Property
Management, 2018a). Real Property management professional services comprise of
comprehensive marketing, on-going communication and advertising, full-service leasing,
cost-effective and reliability maintenance, timely rent collection, regular inspections, strict
and compliant evictions, tenant screening and selection, and comprehensive accounting.
Supply Chain Management
Managing Properties and Assets
Real Property Management Rental Direction deals in rental property management. To
manage the available property the company uses SCM solution. The company helps the
property owners in finding tenants. The company has the most precise statistics to determine
the finest monthly rental amount for the available property (Kreyon, 2017). The company

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will guide its clients in knowing what improvement they should make to attract tenants, who
can take care of their home and to higher the rent. The company also organise regular
inspection and move in assessments, take photographs to make sure the property of their
clients will stay in good shape (Real Property Management, 2018b).
Forecasting and planning
The rental service business requires a thoughtful analysis of supply and demand of
property available with them. Handling rental property is full day business. It involves
continuous work at awkward timing. Real property management planning gives a peace of
mind to their customers, as the professionals of company will take care of their property
without disrupting their daily life. Moreover, the planning and forecasting involve insurance,
licensing, and knowledge to ensure compliance with federal, state, and local regulations (Real
Property Management, 2018c).
Sourcing and Financing
For finance, the company depend on various sources like bank loan, and fee and
commission received from the clients. The company help the clients by filling their vacant
property and get fees from the property owner and commission from tenants. The company
spends thousands of dollars every month on advertising to get property filled fast. The
company monitor tenants carefully and make all efforts to find trustworthy tenants who treat
client’s home as it was their own home and will pay rent on time (Real Property
Management, 2018e).
Documentation
At the time of registration, both company and client draft an agreement and said
agreement is sign by both the parties. The company is very much confident about their
service that is why they assure their clients by stating a 6-months guarantee point in the

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drafted agreement. 6-month guarantee means the company just not place tenant to collect a
leasing fee but also provide guarantee to the clients that, tenant they place will remain for 6
months, if the tenant vacated the house the company will fill the property without charging
any fees (Real Property Management, 2018d).
Order management and Information management
The business of company is running on property management software, which helps
the company in keeping their clients informed at every step. The steps include the clients
property lent, major repairs or maintenance needed, tenant evicted, and rent collected. All
information sent by software to clients by mail or message.
The personal online property management software will help the company and their
client to maintain their orders. The property management software makes the work of
employees easy and fast. Employees just need to put raw data into software and software
generates desired reports automatically. It is also useful for those clients who are having more
than one property (Real Property Management, 2018f).
Purchase order and Client management
The property management software of the company developed to maintain automates
purchase order creation, approvals, payments, performance management for clients and to
maintain the data of registered clients. When the employee enters the data into software
regarding the order placed by the client the software generates itself a purchase order
containing all requirements, and when the deal between the tenants and the company get
finalise the system automatically generate payment receipt and sent e-slip to the client
Managing location and employees
The company is a largest property management company in North America and
covers 250 + locations in 46 states. To manage business at all location the company has

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established branch offices in different states. The branch offices are small in size and just
having few numbers of employees. The work of the branch offices is just to register the
clients of particular region and to give a tour of the property to the tenants.
Project and Property Development
The company can manage all property development and maintenance through SCM
system. The company is managing various properties and sites and at same time, they
promise their clients to manage and keep their property safe. The company provide property
development facility to their clients, the experts of company give advice to the property
owner and with the help of their advice, the owner can make improvement, which will help in
increasing the rent and will attract more tenants (Real Property Management, 2018i).
Fees, pricing and other facilities
The prices charged by the company are less than the prices change by the competitors
and in addition, the company is having experience of 25 years. The key factors that keep the
Real Property Management Rental Direction apart from other property management
companies and from their competitors are, the company will not charge any fee up front, the
company is not get paid until property is filled, and the company provide 6-months guarantee
lease. The company will re-lease the property without any charges, if the tenant will vacate
the property before completion of 6 months and the company offers protection against
unforeseen eviction costs (Real Property Management, 2018g).
Managing Compliances and clients
To manage the compliances the company developed a compliance management
department, the department work 24/7 to address the compliances of the clients. The
company make every efforts to keep their clients informed about their property, secure online

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account provide by the company keeps clients updated about their property activities like
leasing, maintenance, vacancies, inspections and financial reports.
Conclusion
To conclude, the working system of Real Property Management is very effective and
efficient and its supply chain is very useful in achieving customer satisfaction and gaining
advantage over its competitors. The supply chain management is helpful in generating
revenue for the company.

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References
Kreyon. (2017). Supply Chain Management for real estate. Retrieved from:
https://www.kreyonsystems.com/Blog/supply-chain-management-for-real-estate/
Real Property Management. (2018a). About real property management rental direction.
Retrieved from: https://www.rentaldirection.com/about-us
Real Property Management. (2018b). Property Management service. Retrieved from:
https://www.rentaldirection.com/property-management-services
Real Property Management. (2018c). Residential property management. Retrieved from:
https://www.rentaldirection.com/residential-property-management
Real Property Management. (2018d). why use Real Property Management Rental Direction.
Retrieved from: https://www.rentaldirection.com/why-real-property-management-
company
Real Property Management. (2018e). Property Management fee and pricing. Retrieved from:
https://www.rentaldirection.com/property-management-fees
Real Property Management. (2018f). Our property management software helps to keep you
informed. Retrieved from: https://www.rentaldirection.com/property-management-
software-informs
Real Property Management. (2018g). Avoid rental property hassles. Retrieved from:
https://www.rentaldirection.com/avoid-rental-property-hassles

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Real Property Management. (2018h). Maximize your rental property return on investment.
Retrieved from: https://www.rentaldirection.com/maximize-rental-property-
investment
Real Property Management. (2018i). Rely on a professional property Manager. Retrieved
from: https://www.rentaldirection.com/professional-property-manager