Organizational Behaviour Case Study: Susan Taylor's Job Presentation

This presentation analyzes a case study involving Susan Taylor's new job and the organizational challenges she faces. The analysis identifies key issues, including lack of teamwork, communication breakdowns, and employee motivation problems. The presentation applies Bruce Tuckman's theory of team development, communication models, and Maslow's hierarchy of needs to understand and address these issues. Recommendations are provided to improve teamwork, enhance communication, and boost employee motivation. The presentation emphasizes the importance of these elements for organizational growth and employee satisfaction, concluding with final recommendations for Susan Taylor and her team.

INDIVIDUAL PRESENTATION ON
ORGANISATIONAL BEHAVIOUR

CASE SENARIO
• In this case Susan Taylor’s new job was not
turning out to be good for her and also she is
not happy from it. She gave her interview nine
months ago.
• In her previous position she was in a
pharmaceutical company and was responsible
for 40 production staff in which three
supervisors were also there and all staff is
women.

CASE SENARIO
• As she wanted to face new challenges for this
purpose she was promoted to development unit
mainly composed of research chemist and
pharmacist. This unit comprises of ten staff out of
which only five researches were good and other
two were fresher’s.
• Three of them were from production and sales
environment. Though she had a balanced team but
still she was not satisfied with working of team.

FIRST ISSUE
• First issue that has come out is of team work.
• It can be observed that in end of the case
study.
• It has been told that all the staff member use
to ask counter questions for work given to
them.
• So it can be make out that lack of team work
and discipline is there within Staff and Susan.

FIRST ISSUE
BRUCE TUCKMAN THEORY
• These theory has
been applied in an
organization under
various scenarios.
• It consists of four
main stages that are
title forming,
storming, norming
and performing.
Diagram of the theory

THEORY RELATED TO ISSUE
• Theory that is applicable under this situation is
BRUCE TUCKMAN THEORY main objective of
this theory is to help in formation of team and
motivating team to work together.
• As per these theory there are five stages which plays
an important role in uplifting of team work and that
is forming , storming, norming, performing and
adjourning.

RECOMENDATION REGARDING ISSUE
• It can be clearly observed that the team
members lack motivation towards team work
as lot of arguments is taking place between
them.
• This can be solved through applying of four
principals mentioned in the theory which is
going to help in forming of an strategy of
better teamwork.

SECOND ISSSUE
• Next issue that has been faced by Susan and
his team mates is of communication. This is
very basic requirement which helps in
accomplishing of task in smooth and
appropriate manner.
• Communication means expressing of an
particular thing in appropriate manner to all
the employees working in an orgnization

THEORY RELATED TO ISSUE
• Communication model is that kind of model in
which an systematic representation of an
process that helps in understanding the way in
which an communication can be done.
• Also an general perspective upon
communication helps in making discipline and
order between employer and employee.

Diagram related to model

RECOMENDATION
• Communication is one of the most important
element of an organization that help in making
an organization effective in acheving of goals
and objectives.
• This is also responsible for strengthening of
relationship of an organization.

THIRD ISSUE
• As per the scenario the employees working is
not happy with the conditions under which
they are working. So for this purpose the third
problem that has been marked out is related
to motivation.
• Motivation means efficiency of performing an
task assigned to them.