Organizational Behavior Case Study: Susan Taylor's New Job

This case study examines the organizational behavior challenges faced by Susan Taylor in her new role as a product development unit head. The analysis identifies issues such as employee attitudes, lack of team bonding, and managerial challenges. The assignment applies organizational behavior theories, including attribution theory, Maslow's hierarchy of needs, and Fiedler's contingency theory, to understand the root causes of these problems. It then provides recommendations for Susan to improve team dynamics, address employee behavior, and effectively communicate with the research director. The conclusion emphasizes the importance of applying organizational behavior principles to achieve desired outcomes and the need for effective communication and leadership to resolve workplace conflicts.

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ORGANISATIONAL BEHAVIOR

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Table of Contents
Introduction.................................................................................................................................................2
Issues...........................................................................................................................................................2
Work place issues....................................................................................................................................2
Lack of team bonding and bad attitude....................................................................................................2
Managerial challenges.............................................................................................................................2
Organisational behavior theories.................................................................................................................2
Attribution theory....................................................................................................................................2
Maslow’s hierarch of needs.....................................................................................................................2
Fielder contingency theory......................................................................................................................3
Recommendations.......................................................................................................................................3
Conclusion...................................................................................................................................................3
Bibliography................................................................................................................................................4

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Introduction
Organisation behavior is known as an academic study of ways in which people act in groups.
Principles are applied to make the operations of business more effective and efficient (Wagner
III, and Hollenbeck, 2014). This paper will discuss the organisation behavior issues that Susan
Taylor’s faced within the new organization. Further it will discuss the theories and
recommendations to solve the issues.
Issues
Work place issues
There is bad attitude of research oriented employees as regularly ask inappropriate questions
regarding particular tasks.
Lack of team bonding and bad attitude
Susan felt less satisfied due to the lack of team bonding. Employees within the organization did
not like the interference and experienced members display the open exasperation.
Managerial challenges
Research director (management) was not providing the any help to solve the issues.
Organisational behavior theories
Attribution theory
Attribution theory will be effective to solve the work place issues within the organization. It is
important to observe the behavior of people and determined that was it caused internally or
externally (Butts, and Rich, 2013). In case study, employees not feels likes the interface of
management that is an internal issue. Attribution theory will work for the management to
establish the understanding regarding appropriate behaviors.
Maslow’s hierarch of needs
This theory is effective for running and applies the team building programs. This will be
implemented by the management and use to encourage the team building. It will work for the

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organization to create the environment for effective team bonding practices and understanding
for interface which lead to operate the full potential for business.
Fielder contingency theory
Fielder contingency theory explains that performance of management and employees is
depending on the interaction of leadership style (Hannah, et al., 2014). Proper guidance and
management of the organization will allow to control and influence the perspectives of situation.
This will also lead to make the appropriate combinations within the different situation.
Recommendations
This is very important for the Susan to understand the employee’s behaviors and attitudes. It will
be effective to minimize the dissonance and work to improve the attitudes and feelings that lead
for successful performance of job (Tonkin, 2013). This is very important for the Susan to run the
appropriate training programs to develop the understanding and feeling regarding the
accomplishment of the desirable outcomes which lead to improve the team bonding practices and
change the bad attitudes of employees toward the management. This will be effective for the
Susan to approach the research director through the email conversation by explaining the
integrating, balancing, and timing strategies. Appropriate coordination should be developed to
present the views that are effective to achieve the organization objectives. Susan should describe
that mutual support of research director is very important to achieve the objectives. This will be
effective to present the approach with the proper alignment to reach the desire objectives which
are very important to achieve the final results.
Conclusion
In the limelight of the discussion it can be concluded that it will be important for the Susan to
analyze and apply the organizational behavior theories to gain the desire result. It will be also
important for the Susan to solve the issues by approaching the research director in an effective
way.

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Bibliography
Butts, J.B. and Rich, K.L., 2013. Philosophies and theories for advanced nursing practice. Jones
& Bartlett Publishers.
Hannah, S.T., Sumanth, J.J., Lester, P. and Cavarretta, F., 2014. Debunking the false dichotomy
of leadership idealism and pragmatism: Critical evaluation and support of newer genre leadership
theories. Journal of organizational behavior, 35(5), pp.598-621.
Tonkin, T.H., 2013. Authentic versus transformational leadership: Assessing their effectiveness
on organizational citizenship behavior of followers. International Journal of Business and Public
Administration, 10(1), pp.40-61.
Wagner III, J.A. and Hollenbeck, J.R., 2014. Organizational behavior: Securing competitive
advantage. Routledge.