Management Report: MCC Workplace Sustainability Policy Analysis

This report analyzes the workplace sustainability policy for the Melbourne Call Centre (MCC). It details the scope of the policy, emphasizing environmental and societal benefits, and outlines required information gathering and stakeholder consultation. The report identifies appropriate strategies, establishes goals and objectives, and recommends policy options, including organizational chart changes and IT requirements for sustainable management. It also covers policy implementation, promotional materials, and communication strategies. Furthermore, it presents a summary outline, implementation timeline, staff responsibilities, and monitoring systems. The report concludes with a discussion of continuous improvement and a report to the CEO, offering a comprehensive overview of the MCC's commitment to sustainability and its practical implementation.

Running head: MANAGEMENT
Management
Name of the Student
Name of the University
Author’s Note

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Table of Contents
Part-A.........................................................................................................................................2
1. The scope of the workplace sustainability policy for Melbourne Call Centre (MCC)......2
2. Information required to be collected and the place to gain it.............................................2
3. Stakeholder consultation that is required...........................................................................2
Part-B.........................................................................................................................................2
1. Identify appropriate strategies............................................................................................2
2. Establish goals and objectives, which indicate benchmarks..............................................2
3. Recommendation for policy options..................................................................................3
4. MCC commitment to ethos and sustainability...................................................................3
5. Outlining the changes required in the organisational chart................................................3
6. Outlining ways to monitor and develop policies................................................................3
7. Managing the information technology requirements of sustainable management system.3
8. Recommending appropriate methods of implementation...................................................4
Part-C.........................................................................................................................................4
1. Final copy of the workplace sustainable policy that is to be implemented........................4
2. Promotional flyer for informing staff about the MCC.......................................................4
3. Outlining the communication strategies.............................................................................4
Part-D.........................................................................................................................................5
1. Summary outline of MCC..................................................................................................5
2. Changes to be implemented................................................................................................5

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3. Timeline of roll out.............................................................................................................5
4. Responsibilities of staff......................................................................................................5
5. Use of recording system to monitor success......................................................................5
6. Effectiveness of continuous improvement.........................................................................6
Part-E..........................................................................................................................................6
Report to CEO........................................................................................................................6
Bibliography...............................................................................................................................7

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Part-A
1. The scope of the workplace sustainability policy for Melbourne Call Centre (MCC)
The scope of the policy is that it can make the organisation as well as the society more
environmentally friendly. Every employee working at the organisation can be accountable to
maintain a sustainable development practise.
2. Information required to be collected and the place to gain it
The information that is required to be collected is the manner in which environment
sustainability can be maintained. The place from where it can be collected includes the
analysis of the legislation of the country.
3. Stakeholder consultation that is required
Stakeholder consultant that is required includes the opinion of the employees as well
as the society. The stakeholders need to relevant documents as well as procedure that can
help in maintaining the sustainability of the environment.
Part-B
1. Identify appropriate strategies
Strategies such as developing a knowledge-based training for sustainable
development can be implemented for the development of the sustainable policies. At the
same time, benchmark can be made to understand the effectiveness of sustainability in
business.
2. Establish goals and objectives, which indicate benchmarks
Benchmarking goals and objectives include:

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 To develop sustainability by creating strategies suitable for the strategies
 To identify the efforts that are undertaken by the employees to maintain sustainability
The objectives can fit in with the overall objectives of the organisation.
3. Recommendation for policy options
The recommendations that can be made include understanding the effectiveness of the
policy as well as the timeframes that can be used for the development of sustainability. The
cost required need to be analysed in a proper manner to avoid budget effectiveness.
4. MCC commitment to ethos and sustainability
The MCC ethos and commitment is to analyse the manner in which environmental
promotion can be made so that planning for a proper business opportunity can be conducted
in order to enhance the commitment of MCC.
5. Outlining the changes required in the organisational chart
The changes that are required in the organisational chart include making it more
hierarchical instead of flat. The position description of the employees can be attributed as per
the job roles provided to them. New roles and responsibilities can be supported by changing
the organisational policies.
6. Outlining ways to monitor and develop policies
Enterprise resource consumption can be made by identifying the areas that can be
used for sustainability of the environment. The sustainability can be attributed to the
development of the society and as such can help in the promotion of sustainability practises.

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7. Managing the information technology requirements of sustainable management
system
Information technology requirements of sustainable management system can be used
for measuring the organisational usage of resources as well as items. The software that can be
used includes SPSS, which in turn can help in the analysis of the relevant graphs, flowcharts
and visual data.
8. Recommending appropriate methods of implementation
Appropriate methods of implementation include conducting a meeting for software
development. As stated by Bendell (2017) strategic implementation can be done by analysing
the budget and the manner in which it can contribute for the wellbeing of the environment as
well as the society.
Part-C
1. Final copy of the workplace sustainable policy that is to be implemented
The final copy workplace sustainable policy need to include the strategy, its
effectiveness as well as the time required for implementation. For example, the workplace
sustainable policy includes strategies based on identifying the environment development as
well as identifying the budget required so that it can be implemented within a month of
development.
2. Promotional flyer for informing staff about the MCC
Promotional flyer need to be colourful as well as need to have enough information
about the sustainability practises. At the same time, it is necessary that key stakeholders gain
a positive outcome for proper implementation of sustainable practises.

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3. Outlining the communication strategies
The communication strategies that are being planned includes understanding the new
workplace sustainability by involving in sending emails about any type of potential conflicts
and responsibilities that can be used for the development of the strategies.
Part-D
1. Summary outline of MCC
The summary outline of MCC workplace sustainability policy includes development
and implementation of changes that can help in maintaining the environment around the
organisation and at the same time ensure that relevant information is provided that can help in
maintaining the changes in the market.
2. Changes to be implemented
The changes that are to be implemented include identifying new methods to existing
systems and practises so that development of the organisation takes place. At the same time,
it is necessary to understand the policies that are required to be followed for sustainable
development.
3. Timeline of roll out
The timeline of roll out for the sustainability policy can include one month of proper
implementation of sources.
4. Responsibilities of staff
The new roles that are to be assigned to the staffs include forming new sustainable
practises so that emergence of strategies related to the development of environment can take
place. At the same time, every staff needs to be made responsible for gaining knowledge
about the importance of sustainability in business.

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5. Use of recording system to monitor success
Recording systems can help to identify the failures that were done and thus can help
in the development of success. Measurement can be done in the form of benchmarks so that
sustainability development can take place within the business environment.
6. Effectiveness of continuous improvement
Continuous improvement can help MCC to maintain a strong focus on the strategies
that are to be implemented in the organisation. Quality management can be implemented for
the successful development of MCC in the society (Weaver et al. 2017).
Part-E
Report to CEO
The impact of the changes that are made includes meeting the objectives so that
proper utilisation of resources such as sustainability can be implemented. Changes in terms of
organisational policy can be made to suit the employees so that the perception of the
employees towards the organisation can improve.

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Bibliography
Assembly, G., 2015. Sustainable development goals. SDGs), Transforming our world:
the, 2030.
Carley, M. and Christie, I., 2017. Managing sustainable development. Routledge.
Weaver, P., Jansen, L., Van Grootveld, G., Van Spiegel, E. and Vergragt, P.,
2017. Sustainable technology development. Routledge.
Charles Jr, O.H., Schmidheiny, S. and Watts, P., 2017. Walking the talk: The business case
for sustainable development. Routledge.
Sachs, J.D., 2015. The age of sustainable development. Columbia University Press.
Bendell, J., 2017. Terms for endearment: Business, NGOs and sustainable development.
Routledge.
Welford, R., 2016. Corporate environmental management 3: Towards sustainable
development. Routledge.
Broman, G.I. and Robèrt, K.H., 2017. A framework for strategic sustainable
development. Journal of Cleaner Production, 140, pp.17-31.