Individual Report and Reflection on Business Strategy and CSR

This individual report and reflection explores sustainable business strategies, CSR approaches, and key skill development within an organizational context. Part 1 introduces business communication and sustainable development, analyzing the concept of sustainable development, its implications for businesses, and practical considerations. It examines the CSR approaches of micro, SME, and corporate businesses, including accommodative, proactive, and obstructionist approaches. Part 2 focuses on a reflective report on key skills development, assessing the impact of communication skills and collaboration. The report emphasizes the importance of integrating sustainability into business practices and offers insights into improving management systems. References are provided at the end.

INDIVIDUAL
REPORT AND
REFLECTION

Table of Contents
INTRODUCTION...........................................................................................................................1
PART 1............................................................................................................................................1
Introduction..................................................................................................................................1
Explanation of sustainable approach to business strategy and management...............................1
Analyse the various approaches to CSR of Micro, SME and corporate business.......................4
PART 2............................................................................................................................................6
Reflective report on key skills development...............................................................................6
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Business communication can be defined as a process which used by the organisation to
communicate and establish their aim of business transaction and ensuring about the
understanding within the two parties.it can also set as an important part of business as it provides
number of benefits to business (Medhi, Bora and Bezboruah, 2017). If it is talk about the normal
routine within the business then business communication can be defined as an activity which is
related to sharing of information between sender and receiver for developing a proper
understanding. It is important part of organisation where form can use different activities and
ensure the effectiveness of work which also builds chances for leadership and Asia the
promotion to employees. Forgetting the maximum advantage within the business it is important
to establish proper communication.
PART 1
Introduction
There are number of communication skills within the organisation which help form in
maintaining effective communication as well as fulfil the individual needs for development of
their skills and abilities. For reducing the chances of conflict in organisation it is important to
establish a better communication between each member of the firm where they can easily
communicate and understand the information in an effective manner (Bovée, Thill and Raina,
2016). Collaboration is an important skill within the management as it increase the knowledge of
communication skills as well as help in maintaining the professionalism within the
organisation.it is not only about the teams within the organisation but it also include the
interpersonal communication skills of every employees. Publishing sustainability in the business
it is important to create a long term value for the organisation where company can consider
different operations within the organisation and every employee in an ecological and physical
logical manna where from can maintain the sustainable environment.
Explanation of sustainable approach to business strategy and management
The concept of sustainable development within the organisation can be defined as an idea
which is directly related to the new ideas for much business activity where company can
remained abstract and theoretical vision (Ruben and Gigliotti, 2017). This is the reason that
company implement the sustainable development for achieving the full potential as well as
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integrating different functions of management and managing the system with the social and
political environment. This is the concept which must be regulated in the terms of business
leaders for their development as well as identifying the strategy. If it is talk about any business
organisation then sustainable development can be defined as a concept which is directly related
to adopting the different strategies and activities for the meeting the requirement of the
organisation as well as increasing the confidence of the stakeholders within the firm and
protecting long term interest of the organisation.
This is directly related to managing human resources with the future requirements of
organisation. Sustainability is the concept which is directly related to each sector of the
organisation whether they are small medium or large. It directly depends on the nature of the
resources that it what qualities the poses and what are the need of the company. It is important
for the organisation to pay special importance on the activities which are going within the
economy where the organisation is working this will help company in maintaining the natural
and human resources within the firm. sustainable development within an organisation is also
important for management of communication as it play and effective rule in management of
medium and long reach communication within the organisation by spreading awareness among
different peoples and stakeholders of the organisation about the resources. It is also important for
economic development within the nation where the organisation is working as it helps in
fulfilling the requirements of business enterprises and its different stakeholders which directly
related to increasing the capital and power of the supplies (Evans and et. al., 2017). They will
help in increasing the benefits of shareholders, lenders, employees, suppliers and different
communication parties by which company can increase its influence within the economy.
In in relation with this various sustainable approaches to business strategy and
Management are discussed as underneath:
Implications for business: today's environmental issues are sustainable and impact on the
growth of economy directly. This becomes the reason where every person within this
environment gives the common response regarding the regulation of environment policies and
other growth (Geissdoerfer, Bocken and Hultink, 2016). There are various Problems in the
organisation and their number of trade off among healthy and mental policies which are directly
related to organisation and growth of other factors. This also act introduction of the opportunity
for the organisation. In the context of Tesco, company want to expand its business to the new
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areas where company can develop number of forms and strategies which are directly related to
follow up of environmental regulations and bringing sustainability for social development. These
policies are helpful for the company to increase the expansion and achieve more growth. For this
it has to form different regulations and strategies which will help in maintaining the sustainable
development as well as doesn't impact negatively on the environmental factors (Belz and Binder,
2017).
Practical considerations: At the point when associations look for exactness and common
sense on the grounds of their arranging endeavors then supportable advancement is the
unmistakable idea which is utilized for the basic and all-inclusive extension. It is considered as
the change to upgrade the data and advance the needs of society. For example here the job of
Tesco is contributing towards the practical advancement which stays inconclusive as
organization make appropriate commitment towards its achievement and the ability to make
contrast which shifts area astute and Organization size. For this a few organizations consider the
important destinations for them to bring in cash as there is no accord between the business head
and thin personal responsibility so as to make a move for society (Dyllick and Muff, 2016).
Also noticeable regions of maintainable advancement consistently remain actually
uncertain which makes it very hard to design with respect to the successful game-plan. For
example the woods business likewise has Complex characterizing which establishes the practical
woodland the board and for this a few pundits accept that supplanting trees isn't as enough as the
reaping more wrecks the biodiversity of the timberland. In connection with this noticeable
research will be required to determine some specialized issues (Stubbs, 2017).
Positive signs of change: In present day world excellence of the business environment
become the significant piece, because it is considered as the best financial intrigue which
organization can do. The noticeable positive change in the disposition and practices by the
organization towards the financial collaboration and advancement which portray that the vast
majority of the businesses take positive activities for sparing the regular assets. Undoing with
this there is no conspicuous possibility which hormone is the ecological thought and parasite to
consolidate their destinations towards the arrangements (Lueg and et. al., 2016).
In connection with this numerous organizations create unmistakable maintainable
improvement ventures which bodes well for the business full stop for instance the assembling
plant of Tesco downsize the wastewater treatment activity roughly half by just running cooling
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water and its production lines ceaselessly as opposed to releasing at after the single use.
Notwithstanding this present McDonald's additionally build up its promoted move towards the
plastics paper for the foundation of a lot more extensive and less obvious which depicts the waste
decrease technique (Golob and et. al., 2017).
Enhancing management systems: The term systematic management required in
Corporation towards approaches and procedure of business as it follows the supportable
improvement standards which doesn't just implies that new administration techniques ought to be
created. Notwithstanding of this it likewise required new social direction and refinements of
framework and system. By considering these two unmistakable zones of the administration
framework which required change that are incredible duty to the non-conventional partners and
persistent improvement of announcing rehearses. Additionally creating unmistakable
administration Framework for the maintainable improvement need tending to both dynamic and
administration. This idea incorporates both the business arranging and the board data framework.
For example the senior administration of Tesco offer noticeable reports that measure the
exhibition against the procedures which is helpful in deciding the administration and improving
by and large framework for the improvement of organization (Mosca and Civera, 2017).
Analyse the various approaches to CSR of Micro, SME and corporate business
CSR approaches of Micro:
Accommodative Approach: This is specifically being considered as an effective and
crucial approach which leads an organisation to serve the best to the society through following
all the responsibilities and meeting the requirements of customers with an aim of earning profit.
Primary aim of business organisations that are coming in this section is that they performs all the
actions considering the ethical standards along with the legal requirements which are required at
the time of fulfilling needs and requirements of customers. In present context, every single
business organisation conducts all the activities without hiding any sort of operation related
technique in order to stay transparent in front of the society (Jankalová and Jankal, 2017).
For example these organizations can diminish their improvement of waste as the
wellspring of items would not test on the creatures and furthermore offer reasonable
compensations and wages to their workers. Alongside this these associations additionally keep
their records open before open. In spite of the fact that these organizations are socially capable so
as to change their approaches and reaction of Criticism. For example Ella's kitchen is the best
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model for this advantage offer unmistakable advantages to its workers. In connection with this
organization prompts take out its improvement of waste as its created items and food material
doesn't tried on creatures and furthermore organic items by thinking about the soundness of their
clients. Alongside this organization additionally give equivalent compensation to their
representatives and doesn't separate among them. Along these lines organization is very
dependable towards society and can change their strategies by thinking about the necessities of
their individual clients.
CSR approaches of SME:
Proactive Approach: Organisations that are coming in this sector also performs the same
activities just like the companies coming under accommodation approach. Even the profit
margins are also reduced to minimal so that welfare of the society can effectively be done.
Companies specifically develop their own set of rules in order to you raise the living standards of
the society. They additionally give some bit of their benefit towards the foundation.
A genuine case of it is little Soho which is a café as they have their own Medical Center
and furthermore give health advantages to their representatives and their concerning families at
negligible cost and furthermore get clinical treatment for them. The chiefs of the café embrace
this methodology all the more enthusiastically so as to make a special effort to noticeably
advance and publicize the enthusiasm of the two investors and partners with the assistance of
hierarchical assets. Notwithstanding this organizations additionally meet the standards of social
duty is thinking about the optional exhibition and as opposed to being responsive proactive
organizations are progressively able enough to take care of basic issues (Osuji and Obibuaku,
2016).
CSR approaches of corporate business:
Obstructionist Approach: It is considered as the most vital methodology of the Social
Responsibility as it intends to square or disrupt the general flow. This methodology obstructs its
social obligations and increasingly worried about the benefit. These organizations are known for
their dirty this is our clients and furthermore clarify their own workers so as to acquire
gainfulness and incomes. It is considered as a methodology in which organizations doesn't do
little to take care of any social or natural issue. Notwithstanding this these organizations likewise
can conflict with the laws and enactments and can do everything in their forces to abstain from
being punished for their errors. In most straightforward structure these associations keep away
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from corporate social duties as their supervisors include in the dishonest and unlawful conduct so
as to attempt to escape the authoritative partners and society also (Doppelt, 2017).
They likewise mirror the monetary needs so as to stop whatever conveys. For example
Hertz was the main rental vehicle association to have agreed with wellbeing bunch towards its
clients for auto unwavering quality and award the NHTSA position to deny rental vehicle
organizations from renting those vehicles who are considered safe. Another case of it is the
United States was dealing with the estate strike in 1982. As here 3000 words from the Andrew
Carnegie's estate steel factory took to the streets for the better wages and sound working
conditions. Notwithstanding from this they attempting to go to the common advantage
understanding which the executives decide to enlist a private Army to deal with the strike.
Defensive Approach: The greater part of the organizations considered this methodology
towards the social obligations as named as the not explicit mindful. These organizations don't see
themselves as the unbiased as their thought process is to gain more benefit as opposed to playing
out their activities towards the social capable. These organizations build up their own focuses
and laws to guarantee that others would not take legitimate activities against them full stop for
instance any organization can make increasingly squander that is essential yet it prompts
evacuate the loss in lawful technique as opposed to dumping it legitimately. Notwithstanding this
association doesn't thought about what is required for them in the legitimate way yet simply that.
In the same way as other organizations offer their representatives with the conspicuous number
of yearly leave days that are referenced in the work demonstration and considered as these leaves
are sufficient for them (Miska, Witt and Stahl, 2016).
Chiefs and pioneers of these organizations rely just upon the lawfully evolved standards so
as to take the most negligible situation towards the corporate social obligation. In the interim
they additionally look for insurance by doing least things that is required in the Legal technique.
For this administrators are liable for every single inquiry and ensure that nothing has been done
as an inappropriate regardless of the conceivable negative results. For instance Tesco make
progressively sit around idly the hour of creation and assembling process yet additionally expel
all the wastage by adhering to the lawful principles and guidelines as opposed to dumping it
unlawfully which prompts over abusing assets that is untrustworthy to conceal the lawful
dispensable strategies.
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PART 2
Reflective report on key skills development
Reflective practice is an approach which is useful in self assessing and determining the skills
and knowledge of an individual and also helps in improving the prominent areas that are weak. It
is helpful in analysing the prominent actions which an individual take for the development of
their skills and also move towards the continuous learning approach. In accordance with this it
pays full attention towards the significant theories and practices that are considered in order to
enhance the skills (Hamm and Firmin, 2016). Moreover the section of report is based on the
reflection regarding my prominent skills that are helpful for the career development and
achieving growth within the dynamic business environment. In relation with this the significant
skills are self-assessed and criticize by me in order to find significant way to develop them.
In this context VARK questionnaire is helpful concerning the personal development
activities which is useful in improving my employability skills (Ruesch and et. al., 2017). As
being a leader in an organisation my duty and responsibility is to identify issues among the team
and also co-ordinate with them. In this context I need to understand the perspective of each and
every team member which is useful in gaining the good learning experience and also leads to
enhance my knowledge and skills. Therefore to carry forward this reflection Gibbs reflective
cycle is used which is propounded by Graham Gibbs in order to analyse the improvement in the
skills and also describe the overall experience concerning the significant issues. Some of its steps
are mentioned as underneath:
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Description: It describes the significant project and event in which me and my colleagues
are working on a project and also describe the development area of company which is more
sustainable (Jefferson and Anderson, 2017). In this context I need to perform various steps and
task on the grounds of my competencies and skills. Moreover while performing the event I need
to conduct self analysis of my skills in order to analyse significant deviation among them and at
that time I have been analyse to that I need to develop my communication and team working
skills as because of them I cannot achieve growth and development in my career as it can
become barrier in order to interact with other individuals. Along with this to analyse and
examine my competencies I need to perform VARK questionnaire that is significant in
describing me the prominent action which I can adopt for the development of my skills with the
support and guidance of my supervisors and also take participate in the mock training program
for the development of my skills in order to get better future for me. Despite from this, after the
overall self-analysis I came to know that I am good enough in research, problem solving, ICT
and time management which is useful for me in managing the performance of my team members
for their growth and development.
Feelings: It is useful in describing emotions of other individuals which they feel
regarding the reaction of my skill. In this context the feelings generate because of my overall
actions that can be positive and negative which impact the subordinates and their performance
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(Charlier and et. al., 2016). In this context I as a team leader weak in team working and
communication skill that can become barrier in order to reduce the performance of my team
members and also can demoralized them regarding their performance. Reason for this is my
weak communication and team working skills by which I cannot communicate properly to my
team members and does not leads to generate transparency among them that leads to decrease the
performance and morale. Due to this employees feel bad as they cannot give their best in their
job because of my weakness and for this many subordinates face issues in order to share their
feelings. Therefore, for this my job is to encourage them by sharing my experience and
developing healthy relations with them.
Evaluation: At this step employees are asked regarding their overall experience towards
the situation of business which is divided under two significant sections that is good or bad that
is helpful with the help of proper questionnaire including what went well and what did not go
well and the contribution (Crane and Glozer, 2016). I did not feel that my subordinates I satisfied
with my skills and performance as there are various skills in which I am weak including team
working and communication that are considered as the most important skills to become a leader
that leads to impact the performance of my team Associates and impact their performance level.
Despite from this, my good skills considering the time management, problem solving, Research
and ICT are useful for me in managing my overall team members and solving their problems that
leads to reduced conflict among them and boost their morale.
Analysis: By analyzing the overall situation it is determined that my team working,
problem solving and ICT skills are better and with them I can work more effectively in order to
complete the project within the stipulated period of time and also useful in reducing conflicts
among the team members (O'Rourke, 2019). Moreover, with the help of research and ICT skills I
can significantly analyze the behavior of employees which is useful in analyzing their
personality and work that leads to retain them within the organization for the long time. Along
with this, it is also considered that my why problem solving skills are helpful in resolving
various critical issues that arises among my team members and leads to maintain good relations
among them.
Conclusion: From the preceding discussion I have been analyzed to that there are various
skills that are helpful for me in order to provide significant information to my staff and team
members that are useful for me in making things clear in their mind regarding their expectations.
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Moreover, it is also determined that the active listening factor should be present among the
employees for their effective working (Lozano and Escrich, 2017). Therefore I need to develop
team working and communication skill in order to become more efficient to perform future task
in order to achieve growth and success in my career.
Action plan:
Objective: To enhance my communication and team working skills with the proper support and
guidance of my supervisors and colleagues within 6 months.
 In order to develop these skills I need to take significant feedbacks from my manager
regarding the effective learning and developing my prominent skills with the help
performing critical tasks.
 In addition to this I should attend significant workshops and training programs that are
useful in motivating and encouraging me to develop my career and those skills in which I
am weak.
Personal Development Plan
Area of
development
Date I will
have this
completed
by:
I will achieve
this by:
What's
happening
now?
How will I
know I've
been
successful?
Progress
Communicatio
n Skills
04/08/202
0
To develop
this skill I
need to
maintain good
and healthy
communicatio
n with various
people and
development
interaction
with them that
can
prominently
Currently I
cannot
significantly
communicat
e with
various
people and
because of
this I cannot
maintain
transparency
in my work
that leads to
In this context
I need to
attend various
personality
and
communicatio
n development
seminars
workshops and
training
program that I
beneficial for
me in order to
Therefore
my overall
progress is
criticized by
my
supervisors,
colleagues
and instincts
that I
communicat
e on regular
basis.
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