University Report: Sustainable and Responsible Management in Tourism

This report provides a comprehensive overview of sustainable and responsible management in the tourism industry. It begins with an introduction to sustainable tourism, highlighting its societal, cultural, and ecological impacts, and defines responsible tourism. The main body delves into key concepts such as reducing overconsumption, maintaining biodiversity, integrating tourism into planning, and supporting local economies. It explores the features of sustainable tourism, including benefits to local economic development, environmental preservation, and community involvement. The report also discusses the impact of tourism and presents a literature review and a case study of the London UK hospitality and tourism sector. The report emphasizes the importance of responsible management, stakeholder consultation, and staff training to enhance tourism's positive impacts while minimizing negative consequences. It concludes by summarizing the core principles of sustainable tourism and its significance in the modern tourism landscape.

Sustainable and
Responsible
Management in
Tourism

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Sustainable tourism, like Tourism development, seeks to have a significant cultural
societal, and ecological effect on host destinations. Moreover, different people play a role in
responsible tourism. This way tourists, locals, and local firms connect with a destination is
referred to as responsible tourism. Any type of travel which can be enjoyed in a more ethical
manner is considered responsible tourism. “Responsible tourism is described as tourism that has
less negative social, economic, and environmental consequences. improves the well of host
populations and provides larger economic opportunities for local residents. Sustainable tourism
aims to preserve the positive impacts of tourism production while minimizing or eliminating any
negative effects on the environmental, natural, historical, or social climate. This is accomplished
by matching tourism desires with expectations of the location. The link between sustainable and
responsible management in tourism is that, there is need of responsible management which can
help and boosts the quality of life (Sustainable Tourism, 2021). This help populations by
increasing economic gains and improving working opportunities and exposure to the sector,
participate local residents. This action concern their existence and prospects. This report includes
academic literature and case studies, attractions are treated in comparison to travel and
hospitality businesses. There is also discussion about treatment of strategies, values, procedures,
and processes for sustainable and ethical management, breadth. There is also discussion about
scope of the study and critical review performed and the rhythm of the reasoning and debate is
logical (Clavé, 2017).
MAIN BODY
The term "sustainability" relates to the utilization of energy that would not jeopardize
their desire to support younger generations. The idea of tourism sustainability is growing rapidly
in order to minimize negative impacts of tourists on the destination's society, infrastructure, and
climate. The evolution of the sustainability development in tourism is subset of the broader
philosophy of sustainable development. This aims to have a minimal effect on the atmosphere
and local society while also contributing to the generation of wealth, jobs, and habitat protection.
It is environmentally and culturally conscious. The World Tourism Organization initiated the
Sustainable Tourism which is a Poverty Elimination initiative in 2002. There are many principle

of sustainable tourism development and responsible destination management which are
mentioned below:
Reducing over consumption and waste plays an import role in make the location
for better hospitality and better visual for tourist. It states that reducing excess
consumption and pollution reduces the costs of repairing long-term climate degradation
while also improving tourist efficiency. For example, intrepid travel has adapted the
certain techniques which reduce the consumption as it helps them to improve the tourism
development in their destinations (Truong, 2017). This create better location and can be
attraction source for tourists.
Maintaining biodiversity can lead to save better environment for tourist which can
be the part of attraction for that place. This signifies establishing and fostering economic,
environmental, and ethnic identity is critical for deep tourism sustainability and ensures
the company's resilience.
Integrating tourism into planning can lead to create the awareness about the
location along with better awareness about the development. Tourism development that is
incorporated into a regional and national company’s strategy, as well as tourism
development that includes economic effect evaluations has a higher long-term feasibility.
Using resource sustainably can lead to provide better outcome for environment
and lead to achieve better natural environment for tourism and destination purpose.
Conservation and fair utilization of physical economic, and environmental characteristics
are critical and profitable in the long run. For example, Trafalgar tourism company in the
United Kingdom use their resource which helps them to develop the sustainability
tourism development in the business in order to attract the visitors. So that, they can
travel in their destination and it meet the requirement of the guests in their company.
Supporting local economies can lead to crate support in development and can get
better environment for tourism attraction. This can lead to attract many customer for
destination and tourism purpose. Tourism that promotes a diverse variety of local
business activities while also taking into consideration environmental benefits and
standards supports these communities while also avoiding harm to the environment.

Involving local communities can lead to create friendly environment for tourist
and can create huge environment for large attraction of tourist for hospitality and tourism
purpose. Local communities' complete participation in the tourism industry helps not just
individuals and the community in particular but it also increases the performance of the
tourism journey (Alvares, 2019).
Consulting stakeholders and the public can lead for better environment which
should be sustainable for high attraction for tourism and destination purpose. If the
tourism industry and local governments, organizations, and agencies are to work together
and address possible differences of involvement. They must consult with one another.
Training staff can lead to help the tourist for better delivering of services and can
help to enhance the attraction due to high quality of services. The consistency of the
tourism commodity is improved by staff preparation that incorporates sustainable tourism
into job activities, as well as recruiting of employees at all stages. For example, Intrepid
travel in the UK as it provides training and development programmers and events in order
to build the skills and experienced to handle and manage their clients in their travel
organization (Garcia, 2020).
Marketing tourism responsible lead to create high attraction for tourist and create
awareness about the tourism and destination location. Marketing that presents visitors
with complete and accurate knowledge fosters appreciation for destination regions'
environmental, economic, and cultural landscapes while also improving customer loyalty.
For example, when any company provide the best guider to its visitors then it helps
organization to develop the performance of business in order to fain customer satisfaction
and loyalty. Thus, it helps them to maintain the industry growth and development in
tourism sector.
There are many features of sustainable tourism which are mentioned below:
Benefits local economic development can help to create better attraction for high
quality business and high development nearby places. Tourism with a sustainability focus
means that a variety of work prospects are available in the region. It also promotes local

enterprise and collective value creation in aim to retain the positive growth going and
keep everything within the local area. Exporting of other countries is objected upon.
Ensures benefits of tourism development in both the environment as well as
community which can lead to create better destination and attraction for tourist. If
important stakeholders in a region's tourism sector are really not cautious, it's very
possible for that area's capital to be depleted in addition to satisfy tourist satisfaction and
development. It ensures that tourism-related building, upkeep, utilities, and service
provision do not have a detrimental impact on local capital or the communities in which
hospitality focuses (Woo, 2018).
Sustainable development can lead to create both profitability and viability for
tourism and destination. It must maintain that the industries it serves are both sustainable
and long-term sustainable. The company will have to step forward if it just wants to make
as much money as necessary, keeping the regional environment and society in total mess.
Giving products and services which are strong in demand and cost but weak in amount is
the secret to optimizing sales and long-term growth.
Becoming part of local culture can help to establish better and sustainable
development and can get better environment for tourist and destination purpose. Among
the most significant features of sustainable tourism is that it will not obliterate the
existing environment and surroundings The tourism industry does not distract from a
location's distinctive look or characteristics. To avoid losing the initial charm to
passengers, a fine line must be achieved in this effort.
Reinvests in the local region can lead to create better attraction nearby are of the
tourism location. This investment create attraction towards local region for destination
purpose and tourist like to visit in repeat mode. One of the attributes of sustainable
tourism must be new investment in the area in order to ensure sustainability in a manner
that is welcoming to the local population. To satisfy the requirements that visitors impose
on the city, capital must be invested in public universities, environmental assets, and
facilities (Postma, 2017).

The concept of responsible tourism is defining as it reduces the negative effects on
the climate, society, and economy. Increases economic benefits and increases some well
of host populations. Further improving working standards and market access. Area
residents are involved in actions that concern their futures and prospects. Responsible
tourism emphasizes the tourism industry's duty by increasing productivity benefits to
local residents. This lead to promote the well-being of host populations, increasing
productivity, and engaging people in the area in actions that impact their livelihood and
opportunities.
The impact of the tourism impacts as it represents the GDP provided by tourism-
related businesses such as hotels, travel agencies, airports, and travel agencies, as well as
dinners and other tourist-related businesses (Chen, 2020).
Literature review on the practice of sustainable tourism development and management is
that travel and tourism industry is one of the world's leading sectors. However, tourism's
weakening consequences have become a major issue that must be resolved immediately. In
view, the idea of sustainable tourism originated as a beneficial and strategically acceptable
solution to tourism growth, with the goal of reducing the detrimental impact of tourism activities.
Sustainability encompasses all aspects of a full tourist attraction. According to the number of
experts, "sustainable tourism growth" refers to a financial, social, and ecological tourism
development that seeks to enhance visitors' impressions on a constant basis. The tourist sector
has the capacity to lead to long-term growth by generating jobs especially for females and
minority groups. The aim of sustainable tourism is to strike a combination between
environmental protection, shared culture, economic equality, and potential costs. Addressing the
requirements of the host community in respect of increased living conditions in both developing
and growing countries. Promoting both economic sustainability and inter generating equity and
in a manner that will enable it to remain viable in a given region indefinitely. Sustainable growth
is used in environmental development to increase communities' standard of living by maximizing
regional economic opportunities, improving the environmental health, and delivering a high-
quality tourist experience (Liburd, 2017). This can provide better experience to tourist and lead
to get one of better destination for tourism.

The case study of London UK, tells about the hospitality and tourism sector contributes
significantly to the London economy. The sector has generated million jobs worldwide to the
production of foreign exchange. In light of this significance, a survey of 250 hospitality and
tourism institutions in London was undertaken to identify and assess any emerging industry
issues. Network infrastructure growth, administration, a lack of Technology innovations, and
advertising are all listed as obstacles in the business, according to the report. In addition, the
sector is marked by a shortage of or inadequate associated laws and regulations, higher interest
lending rates, unreliable energy, and high sectors of the economy bribery. The study methods
involved an internet poll and document analysis with a group of 250 people. Just 194 people took
the time to fill out the survey. Managers and founders of hospitality and tourism businesses
became the intended audience. The data was studied subjectively as well as quantified. Due to
the extreme statistics accessible. It is thought that the quantitative method provides a lot of detail
and makes it easy to assemble the data into a map or chart. Qualitative methods, on the other
hand, make it possible to interpret the research outcomes (Jones, 2017).
The expansion and preservation of the tourism industry in a given location is referred to
as tourism development. Tourism growth planning provides a number of advantages to all parties
concerned, including: Tourist spending boosts revenue and creates employment. The key aims of
tourism planning are always to meet the expectations of tourism policy, minimize adverse
effects, and maximize the benefits. Because of two traits of the tourism industry, scheduling is
especially important for its growth (Dragouni, 2018). There are four distinct approaches to
tourism planning at the regional scale which may be distinguished based on the principles that
underpin the strategy or management action: boosterism, economics, emotional, and community-
oriented, which stresses the function of the suitable for different in tourism growth and practice.
There are different approaches of the tourism planning development which are mentioned below:
The economic approach to tourism planning is the second method of planning. It's a
strategy for promoting sustainable development and prosperity in a destination, and also
attracting tourists through advertisement and advertising. The economic strategy places a greater
emphasis on tourism's potential costs and the most profitable and productive need for tourism to
generate revenue and jobs for areas, cities, and nations overall. The main benefits for tis planning
approach is that it primarily on the impacts of tourism, and it maintains that tourism production
will enhance the nation's development by creating jobs generating additional revenue,

contributing to government spending, stimulating or improving capital spending and contributing
to the regional environment (Armenski, 2018).
Physical approach regarding tourism planning considers tourism as a form which needs to
be managed by strategy and ecological base. Capacities that would able to minimize tourism
negative impact on physical environment. For this perspective keep learning a pros includes
hazard carrying capacity, risk resource and landscape evaluation, risk assessment, decision
making and evaluation resource appraisal and allocation development of institutional
arrangements. One of the main point for this approach is to maintain and control capacities
number of physical infrastructure that is built for tourism and land. This can provide better
environmental along with social capacity for destination and resultant helps to minimize negative
environmental impact due to Tourism Development. Due to well planned physical destination
along with structural design, this attracts visitors for destination and provide open source for
tourism. It also increase protection to the environment due to less using land and providing
sustainability to tourism. There is a negative approach regarding this, which is due to control on
infrastructure, capacities and buildings, leads to maximize profit and to fulfill high demand of
tourism (Hjalager, 2018).
Community planning focuses on political and social context to advocate local community
control on process of development. This encourages the process of development in tourism and
leads to participation of tourist in destination for increasing livelihood economy and protecting
cultural value along with natural environment. There are tourists come from different part of
world and able to encourage locals for exchanging culture between tourist and host. It also
provide the opportunity for the local to learn different language for better and understanding the
cultural difference and this can lead to built tolerant attitude towards foreigners hot tourist
(Musavengane, 2019).
Sustainable approach towards tourism refers to integration of planning environmental,
economic and social cultural planning together. This helps to provide secure livelihood and
minimizing depletion of resources, cultural disturbance and environmental degradation. Strength
of this approach is to they provide long-term protection to environment resources and focuses on
Tourism Development with avoiding damage to the environment culture or economy and leads
to provide positive experience for tourism industry. Weakness of this approach is that, it includes
over protection of environmental resources which results to keeping tourist aside from enjoyment

and satisfaction. This is due to limitation on tourism to the destination. Tourist comes with
higher expectation about travelling the tourism site and with perception off high level and in
reality that expectation not get satisfied and create dissatisfaction (Toni, 2018).
Involving local residents and community in tourism planning can provide better impact
on sustainable development in tourism. Sustainable Tourism Development highly request
involving of local businesses and residents in Planning stage. This can help to gain support from
local stakeholders and reduces the conflict during planning process. They also helps to highlight
culture and heritage for region and creates different stories which attracts more tourist. This also
provides the economy benefit to local community.
Establishing a partnership with different stakeholders can allow for better sustainable
practices with tourism industry. This is an effective collaboration between various stakeholders
from business local community, Government and tourism boards. This is crucial for successful
sustainable Tourism, this regulates high level of Balanced system which involves decision
making as the priority. There is need to involve stakeholders for every part of tourism. This can
enhance tourism products and provide a strength to different attraction development.
Strengthen local capacity to manage tourism which can allow for better practices in
sustainable development within tourism industry. In this, there is need to provide local
businesses with some scale which can help to get succeed in making business which involves
training for successful strategy (Islam, 2018).
Analysis of theory: It is analyzed that the theories explained in the above discussion has
effectively reflectively reflected the concept of sustainable tourism and its evolution. Exploratory
research is done on the features of sustainable tourism. There is a conduct of in-depth
examination of sustainable tourism practices and its management. Moreover, insight
investigation is done on the approaches of sustainable tourism along with the best practices of it.
Hence, analysis of theory on sustainable tourism has covered the every aspect of the study.
CONCLUSION
From above discussion, it can be concluded that there is high need to adopt sustainable
tourism which involves sustainability from different perspectives. This can helps to get better
economy with better environment. This can helps to get better development without destroying
environment, culture and community. In this report, there is discussion about the features of
sustainable tourism along with evolution of concept of sustainability. There is also discussion on

review of practices of sustainable tourism development along with management. There is also
discussion about the different approaches to tourism development planning along with there are
some of discussion about the best practices in sustainable tourism development.

REFERENCES
Books and Journals
Alvares, 2019. A contribution of fuzzy logic to sustainable tourism through a case analysis in
Brazil. Journal of Intelligent & Fuzzy Systems, (Preprint), pp.1-14.
Armenski, 2018. Destination competitiveness: Public and private sector tourism management in
Serbia. Journal of travel research, 57(3), pp.384-398.
Chen, 2020. The effect of resident-tourist value co-creation on residents’ well-being. Journal of
Hospitality and Tourism Management, 44, pp.30-37.
Clavé, 2017. The evolution of coastal tourism destinations: A path plasticity perspective on
tourism urbanisation. Journal of sustainable tourism, 25(1), pp.96-112.
Dragouni, 2018. Drivers of community participation in heritage tourism planning: an empirical
investigation. Journal of Heritage Tourism, 13(3), pp.237-256.
Garcia, 2020. Life below water; challenges for tourism partnerships in achieving ocean
literacy. Journal of Sustainable Tourism, pp.1-20.
Hjalager, 2018. Innovation gaps in Scandinavian rural tourism. Scandinavian Journal of
Hospitality and Tourism, 18(1), pp.1-17.
Islam, 2018. Adaptive co-management: A novel approach to tourism destination
governance?. Journal of Hospitality and Tourism Management, 37, pp.97-106.
Jones, 2017. The sustainable development goals and the tourism and hospitality industry. Athens
Journal of Tourism, 4(1), pp.7-18.
Liburd, 2017. Values in nature conservation, tourism and UNESCO World Heritage Site
stewardship. Journal of Sustainable Tourism, 25(12), pp.1719-1735.
Musavengane, 2019. “Does the poor matter” in pro-poor driven sub-Saharan African cities?
towards progressive and inclusive pro-poor tourism. International Journal of Tourism
Cities.
Postma, 2017. Understanding and overcoming negative impacts of tourism in city destinations:
conceptual model and strategic framework. Journal of Tourism Futures.
Toni, 2018. Understanding the link between collaborative economy and sustainable behaviour:
An empirical investigation. Journal of Cleaner Production, 172, pp.4467-4477.
Truong, 2017. Corporate social marketing in tourism: to sleep or not to sleep with the
enemy?. Journal of Sustainable Tourism, 25(7), pp.884-902.
Woo, 2018. Tourism impact and stakeholders’ quality of life. Journal of Hospitality & Tourism
Research, 42(2), pp.260-286.
Destination Link
Sustainable Tourism, 2021. Available through <https://tourismnotes.com/sustainable-tourism/>./