Sydney Metro Project: Detailed Analysis of Major Issues and Control

This report provides a comprehensive analysis of the Sydney Metro project, examining its major issues, control systems, and project outcomes. The report delves into design problems, mechanical issues, delays, cost overruns, lack of communication, and poor planning as key factors contributing to the project's challenges. It explores the control systems implemented, including tools like WSP Create and DA Bot, and analyzes the project's cost, execution, and stakeholder relationships. The report also assesses potential actions for success, emphasizing project planning, stakeholder management, and effective communication. The analysis highlights the importance of these factors in achieving a successful outcome for the Sydney Metro project, providing valuable insights into project management within the infrastructure and transportation sectors.

Running head: SYDNEY METRO
Sydney Metro
Name of the Student
Name of the University
Author’s Note

Snapshot

Table of Contents
Introduction......................................................................................................................................4
Major Issus.......................................................................................................................................4
Control System................................................................................................................................6
Analysis of Cost...............................................................................................................................8
Analysis of Project Execution.......................................................................................................10
Analysis of Relationship................................................................................................................10
Analysis for Possible Actions for Success.....................................................................................11
Conclusion.....................................................................................................................................12
References......................................................................................................................................13

Introduction
Sydney Metro is the largest public transport project in Australia. The new standalone
railway project will provide 31 metro stations as well as over 65 kilometers of new infrastructure
for the metro, revolutionizing the way Australia's largest city travels. The Sydney Metro project's
goal is to develop a strategy, which will provide the system for ensuring that neighborhoods have
access to the jobs, colleges, parks, civic infrastructure, public transport and resources
for meeting their needs and foster growth in the community (Gharehbaghi and Sagoo 2016). The
aims of this initiative are to provide organized housing and the infrastructure, create local jobs,
and develop recreational facilities and increase mobility and connections to transportation. This
report aims to discuss the major issues with the Sydney Metro and the control system. This
report also analyses the cost, project execution, relationship and evaluate the outcomes for the
success.
Major Issus
There were multiple major issues behind the failure of the Sydney Metro project such as:
Design Problem
The planning process for the Sydney Metro system is very complicated. This is because
of the large quantity of input data needed coming from many realms (Och et al. 2017). In fact,
the tremendous investment required makes the design process of the metro difficult and needs
certain trade-offs to meet those demands.
Mechanical Problem

This is one of the major problems of Sydney metro as many times the passengers went in
trouble because of the mechanical problem in the metro and the delays, which raised big
concerned among the authorities and the passengers.
Open Door
Metro started off on the wrong direction with the doors of the trains almost opening in the
center of the trip, overcrowding the carriages as well as one train collapsing.
Delay
Sydney Metro endured significant disruptions because of multiple mechanical problems.
Over Budget
The line from the Chatswood and the Sydney Harbour to the CBD and the Sydenham and
the Bankstown was initially estimated to cost between 11.5 billion dollar and 12.5 billion dollar.
Issues cover cost overruns for the new trains and networks, tunnel building, the construction
works and subway stations (Fraszczyk and Mulley 2017).
Lack of Communication
The communication error has culminated in the stranding of the passengers at the Sydney
Metro stations as the Transit scrambling eliminates the bus services between Chatswood and
Tallawong Station.
Lack of planning
Sydney metro's failure is the lack in proper planning for the development of subway rail
projects in several Australian cities.

Poor Estimation
Most of the transport infrastructure modeling or forecasting experiments never provide
the true scenario, sometimes contributing to an incorrect or sometimes distorted view of the
project, causing policymakers for taking a bad or wrong decision (Salcher and Bertuzzi 2018). In
the case of the Sydney Metro rail projects a poor estimation of the ridership number contributes
to over-size and underused of resources or infrastructure resulting in over-investment in unused
capacity resulting in the project crisis.
No Government Structure
There is no proper government structure for the Sydney metro project for which multiple
issues are rising in the metro system and no action is being taken immediately.
No Lift
There was no lift at the metro station, which caused trouble for the old and disable people
to get the train.
Control System
In comparison to traditional rail systems, the Sydney metro rail system is classified
different from the other transportation or equipped with a dedicated right of way in order to
avoid interference with other public transport networks (Bliuc et al. 2017). In most situations, at
least a part of the metro rails are mounted underground, while a large portion stays above the
level.

The Customer Connectivity Tool, WSP Create and DA (Development
Application) Bot were some of the project's key tools for the Sydney metro project design. WSP
Create, the first of these, acted as a consolidated digital data environment, storing information in
real time in the stable, classified manner. The Consumer Connectivity platform facilitates fast
new methods of evaluating and constructing railway alignments for optimum consumer and
community benefit (Jehan, Honan and Prados-Valerio 2016). This uses open-source mobility
data to advise decisions on the high-level transit policy for the location and introduction of new
rail services into the current public transport network. It also puts passengers at the forefront of
all decisions regarding transport preparation and provides the way to assess consumer results
even sooner in the development process. With the method, the client was able to measure the
value of various design solutions and to embrace much more agile methodologies process (Kwok
and Tan 2016). The DA Bot leveraged the screening technology of Development Applications
Bot in the immediate surroundings around the project. The automatic system reduced
significantly the cost and time of looking for DA's. It provides for the detection of high risk
projects as soon as the tools are applied for design approvals.
Apprenticeships and new jobs are being generated from the construction industry by
investment in the infrastructure such as Sydney Metro, providing significant flow-on the benefits
to efficiency, salaries and the entire economic success of the state (McWilliam and Cutcliffe
2018). Through a review of 32 global projects and 8 organizations, the plan benchmarked
programs and goals toward specific world-leading infrastructure projects. This provided for the
introduction of main mitigation measures into contract documents.

Analysis of Cost
The main reasons behind the major issues are lack of planning and lack of
communication, which cause the problems with the project of Sydney metro such as over budget,
delay, technical and mechanical problems and so on. (Saunsbury, Fernandes and Och 2017) The
Project manager of the Sydney metro needs to appreciate the importance of teamwork when
they are part of the project. In turn, effective communication builds collaboration. Some of the
following aspects that show how poor communication and poor planning can affect the project
are:
Varying Expectations
Every type of communication requires the encryption and decryption of sender and
recipient information, separately. If there is lack in the communication, the sent message cannot
be read by the receiver properly for which there can be issues with the collaboration with the
project team of Sydney metro.
No idea about the role
Poor communication not only contributes to problems with stakeholders; representatives
of the same team could also be uncertain about what might be required of them (Khan, and
Lauria 2018). The Team Leader would forget to explicitly state whatever the role of the team
members was when talking to participants. Lack of appropriate communication in this case could
cause confusion and needless delays.
Timely Communication

Issues might also occur where partners are not reported to the Sydney metro project
manager on schedule. The influence of some of the project’s critical elements can only be
noticed when there is little time remains (Cunningham and Strong 2017). Last minute demands
may be unfulfilled because of technicalities.
Poor time management
Poor planning indicates the schedule for being adopted by the project team is not fixed.
While they operate on the ventures, the participants would have no clear understanding of what
is required of them. There would be no targets to follow thereby establishing a relaxed
environment for members of the team.
Budget not set out
The expenditure needed for the Sydney metro project is laid out by the planning stage,
and the process by which the resources would be distributed. Poor planning would take the
budget out of the main objective of the programs (Cutcliffe and McWilliam 2017). However, due
to poor preparation the calculation of the resources to be used was not made, which indicates the
assets were being misused and lost. Project closure would report significant costs and
deterioration of the project.
Lack of support from stakeholders
In addition, the partners have requirements from a summary of the project plan
for being focused on. If the preparation is bad, the proposal would not be accepted by the
partners as they would have various expectations which would be unfavorable. Those who
wanted to fund the project will not do so as they needed a clear idea of what they support.

Analysis of Project Execution
The software innovation methodology introduced at Sydney Metro City centered on the
integration of the digital information systems such as GIS, BIM, CAD, project staging and
expense details, online document management system and current asset records. Adhering to
the framework of BIM Level 2, the initiative utilized federated frameworks for supporting the
development and alignment of concept profoundly. Federated models were developed for the
brownfields sites on the project utilizing oblique airborne photogrammetric, using data collected
by project surveyors (Brinkmann, Pearson and Nye 2017). It technique is used for the fast
development of 3D background models. The 3D models are photorealistic and physically precise
and provide credible background information and data beyond ground constraints. In Sydney
Metro City, the software innovation solution centered about the use of various digital tools and
techniques including:
 Data collection and development of interactive reference material
 Augmented Reality and Digital technology as resources for design decision
making
 Web-based GIS for securing the access to project knowledge of metro at any time
Analysis of Relationship
The subject of low cost efficiency has been widely publicized in the research of the
traditional construction and project management of Sydney Metro. Nonetheless, the basic roles
of key stakeholders such as clients, contractors and advisors in handling the
major problems remain unclear in the Sydney Metro project. Through carrying out the in-depth
analysis of the main stakeholder's roles and responsibilities, this work is intended to unravel the

industry-wide view of cost efficiency being heavily dependent on the success of the contractor
alone. Depending on the relative value of evaluating methodology on the chosen characteristics,
shortcomings in preparation and scheduling have the greatest impact on the expense output from
the viewpoints of clients, contractors and consultants (Nye et al. 2017). Confirmatory impact
research on the cumulative answers across all three classes shows that the most important factors
are reliable monitoring processes and appropriate planning together with the efficient design and
good site management (Johri et al. 2018). Such considerations are mainly associated with
the consultant and contractor's roles in handling cost overruns in the Sydney metro projects. The
duty of the stakeholders to promote effective management of such considerations within the
project setting is however vital. Multivariate regression analysis based on the results of
the factors demonstrated the impact of the major factors on the control of cost overruns.
Analysis for Possible Actions for Success
There are several basic things that the project manager of Sydney metro project needs to
think positively about to make the project successful such as:
 Measuring the project benefits and achievability
 Business needs
 Identify the stakeholders and involve all the stakeholders
 Bring the skill set to the project implementation place (Gharehbaghi and Farnes 2018)
 Needs to do proper project planning
 Managing the expectations of stakeholders
 Effective utilization of the log of issues
 Balancing and Managing the changes effectively

Conclusion
The Infrastructure and Transport are increasingly introducing key infrastructure measures
in partnership with Sydney Metro for providing a more efficient, safe, and effective transport
network throughout Sydney's urban, suburban, and rural areas. All projects on transport
infrastructure needs to be measured and assessed using detailed cost-benefit analysis that takes
full consideration of the cultural, environmental and social benefits and costs. Identifying what
drives development is the key for having the successful metro project. Success and failure of the
project is the matter of interpretation and the parameters can differ from one project to another.
A proposal that was considered by one stakeholder for being a disappointment may be viewed by
another as success. Understanding and knowledge of the factors of failures and success and how
to assess them and the relationships between these variables are of great significance for the
efficacy of the Sydney metro project management. The final outcome of the project applications
comprises of two parts, namely the development technological and non-technical elements. Non-
technical development phase elements tend to get under supervision. Many projects loss is
triggered mostly by non-technical problems. By keeping all the major issues and control
strategies, the problems can be avoided and the metro project can be done effectively without
any issue.

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