System Analysis and Design for My Health Record: Australia's Youth

This report provides a system analysis and design of the "My Health Record" system in Australia, focusing on the mental health challenges faced by young people. It begins with an introduction that outlines the scope of the research, followed by a background section discussing the prevalence of me...Read More

Running head: SYSTEM ANALYSIS AND DESIGN
System analysis and design
Name of the student
Name of the university
Author Note:

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SYSTEM ANALYIS AND DESIGN
Table of Contents
Introduction......................................................................................................................................4
Background......................................................................................................................................4
Problems..........................................................................................................................................5
Benefits and Capabilities.................................................................................................................6
Conclusion.......................................................................................................................................8
References........................................................................................................................................9

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SYSTEM ANALYIS AND DESIGN
Introduction
The following research is based on the analysis of the “My Health Record” system of
Australia. A study conducted by a medical team has found out that a large proportion of young
people of the island nation have been suffering from mental health problems occurring from
various sources. A systematic analysis has been covered in the research which has highlighted
the problems, capabilities, processes and benefits.
Background
According to the medical journal of Australia depression and anxiety are the two main
causes that have topped the charts of mental health problems among the young people of the
island continent. The research that was conducted by the experts of the medical team found out
that an alarming percentage of young people suffered from some kind or other kind of mental
disorders that have been bothering these people. Different factors like stress of exams, problems
in personal life, substance abuse, unemployment and many such similar problems are driving
young men to choose suicide. However the key problem lies in the process of counseling as the
professionals who are appointed as the medical counselors of these patients. They fail to register
the case history in several attempts and it becomes too late when ultimately the story is registered
after several unsuccessful attempts.
I have been appointed as a system analyst by Headspace organization after it got the
approval of funds to carry on the project. My task is to analyze the problems, capabilities and
benefits and to ensure the success of “My Health Record” in the country.

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SYSTEM ANALYIS AND DESIGN
Problems
The youth generation of Australia has been suffering from various mental health related
issues since a long time. As mentioned earlier a number of different factors have been the main
cause for such a problem (Yap et al. 2015). After being appointed as the system analyst of the
mentioned organization my first task was to talk with different such people personally and
analyze them and find out the problem as to why the counselors are unable to record the actual
cause of the problems faced by the youth at an early phase (Howe et al. 2014). As planned I
performed the necessary tasks accordingly and identified and grouped some of the main
problems faced by the organization;
Emotional Challenges
1. Main emotional challenge lies in feelings such as unhappiness, loneliness or irritation.
2. Some of the teenagers complained of tiredness and loss of energy.
3. Some young men complained about lack of motivation to do any task.
4. Tension or worry was some other reasons that disturbed the mental state of the mentioned
age group.
Behavioral Challenges
1. It was disturbing to find out that most of the teenagers lacked personal hygiene and gave
least preference to their appearance.

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SYSTEM ANALYIS AND DESIGN
2. There were many high school graduates who complained that their behavior towards
people especially their classmates, teachers were much more aggressive than it used to
be.
3. Many of the students also mentioned about their decreased interest for participation in
different fun filled activities or involving in any extra-curricular fields.
Cognitive Challenges
1. My analysis also derived some irregular cognitive changes in youths like lack of
concentration and having a very low confidence to take decisions.
2. Negative thoughts and low confidence were also noticed by me when I talked with some
of the people.
3. Another important issue that was noticed by me was having a conversation with the
students was the lack of self esteem and basically the participants were seen to be self
blaming.
Physical Challenges
1. The participants with whom I had an open conversation were seen to be restless and
agitated every now and then.
2. Mental illness created severe disorders among the youth with loss of appetite and weight
being the common problems.
3. There are also problems like sleeping disorders, tremendous pains, epileptic syndromes
and many more as such.

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SYSTEM ANALYIS AND DESIGN
Benefits and Capabilities
There are a number of notable benefits and capabilities of implementing ‘My Health Record”
in the system. The project that has been assigned to me to implement will see a sure success as
the project itself brings with it a number of positive insights (Rosenbaum et al. 2016). Some of
them are;
1. Better Access- All the important healthcare related information will be available on one
click and can be easily accessed by the different doctors which will make the treatment
easy for the patients. The information being available online will not cause any problems
when people travel to any other state in the country (Yap et al. 2015).
2. Safety- The information provided in the medical records will help the healthcare
providers to provide the patient with the best possible medical treatment according to his
medical condition (Holloway et al. 2017). New information can also be added to the
providers which will be updated instantly to avoid any future complications.
3. Convenience- The patients does not have to worry about going on repeating their case
history their medicines to each and every doctors or healthcare providers all the time as
they are recorded in our central server and can be operated from anywhere any time
(Rosenbaum et al. 2016). The youth generation will also find it interesting to have a
record of their medical health in the central server.
4. Security- The patients have the control over their personal health information and thus
can easily make decisions over who can get access to their information (Lawrence et al.
2015). Our organization who will be maintaining the records have set up a strict set of
rules and regulations that restricts unanimous users to access the records.

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SYSTEM ANALYIS AND DESIGN
5. Privacy- Our organization will ensure the maximum possible privacy to the clients
(McGorry, Bates & Birchwood, 2013). The information will be collected from the
government records, medical certificates and old case histories. Thus it will ensure total
privacy to all the information.
Conclusion
The implementation of the project is a challenge to the mentioned organization. Being the
system analyst I have tried to implement all the different steps accordingly. The analysis of the
problems has helped me to chalk out the strategy of the organization to implement the project in
an organized manner. The integration of the project was done effectively and the results will be
there to support my views. Overall the Headspace program offers a bright future for the youth
generation of the country.

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SYSTEM ANALYIS AND DESIGN
References
Holloway, E. M., Rickwood, D., Rehm, I. C., Meyer, D., Griffiths, S., & Telford, N. (2017).
Non-participation in education, employment, and training among young people accessing
youth mental health services: demographic and clinical correlates. Advances in Mental
Health, 1-14.
Howe, D., Batchelor, S., Coates, D., & Cashman, E. (2014). Nine key principles to guide youth
mental health: development of service models in New South Wales. Early intervention in
psychiatry, 8(2), 190-197.
Lawrence, D., Johnson, S., Hafekost, J., Boterhoven de Haan, K., Sawyer, M., Ainley, J., &
Zubrick, S. R. (2015). The mental health of children and adolescents: Report on the
second Australian Child and Adolescent Survey of Mental Health and Wellbeing.
(Lawrence et al. 2015)
McGorry, P. D., Hamilton, M., Goldstone, S., & Rickwood, D. J. (2016). Response to Jorm:
Headspace–A national and international innovation with lessons for redesign of mental
health care in Australia. Australian and New Zealand Journal of Psychiatry, 50(1), 9-10.
(McGorry et al. 2016)
McGorry, P., Bates, T., & Birchwood, M. (2013). Designing youth mental health services for the
21st century: examples from Australia, Ireland and the UK. The British Journal of
Psychiatry, 202(s54), s30-s35.
Reiss, F. (2013). Socioeconomic inequalities and mental health problems in children and
adolescents: a systematic review. Social science & medicine, 90, 24-31.

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Rickwood, D. J., Telford, N. R., Parker, A. G., Tanti, C. J., & McGorry, P. D. (2014). headspace
—Australia’s innovation in youth mental health: who are the clients and why are they
presenting?. The Medical Journal of Australia, 200(2), 108-111.
Rickwood, D., Van Dyke, N., & Telford, N. (2015). Innovation in youth mental health services
in Australia: common characteristics across the first headspace centres. Early
intervention in psychiatry, 9(1), 29-37.
Rosenbaum, S., Tiedemann, A., Stanton, R., Parker, A., Waterreus, A., Curtis, J., & Ward, P. B.
(2016). Implementing evidence-based physical activity interventions for people with
mental illness: an Australian perspective. Australasian Psychiatry, 24(1), 49-54.
Yap, M. B. H., Reavley, N. J., & Jorm, A. F. (2015). Is the use of accurate psychiatric labels
associated with intentions and beliefs about responses to mental illness in a friend?
Findings from two national surveys of Australian youth. Epidemiology and psychiatric
sciences, 24(1), 54-68.