ISY00243 - System Analysis and Design Report for Eat Organic Food
VerifiedAdded on 2023/04/06
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Report
AI Summary
This document presents an initial investigation report for Eat Organic Food, focusing on the analysis and design of an information system to address their business needs. The report includes background information, business functions, project management aspects with Gantt and PERT/CPM charts, critical path analysis, and total duration estimation. It also features an organizational chart, a system vision document outlining the problem description, system capabilities, and business benefits, along with policies, risk analysis, and cost-benefit analysis. The system aims to solve issues related to order tracking, payment management, sales prediction, delivery management, and geographical limitations, proposing solutions like order management, customer relationship management, and warehouse management subsystems.

Any ideas for a Title?
The Analysis and Design for
an Information System to
Assist Sending Primary
School Children to Saturn
DO SOMETHING ABOUT WHO YOU ARE…JOE
PLIG DID THIS….SECRET AGENT NIMBER
00007
Use your own initiative
The Analysis and Design for
an Information System to
Assist Sending Primary
School Children to Saturn
DO SOMETHING ABOUT WHO YOU ARE…JOE
PLIG DID THIS….SECRET AGENT NIMBER
00007
Use your own initiative
Paraphrase This Document
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1 | P a g e
Contents – BUT ONLY AS An EXAMPLE…Do NT JUST
COPY THIS!!!
Background Information:....................................................................................................................2
Business Functions:...........................................................................................................................3
Project Management:.........................................................................................................................4
Gantt Chart:.....................................................................................................................................5
PERT/CPM Chart:...........................................................................................................................8
Critical Path:....................................................................................................................................8
Total Duration:.................................................................................................................................8
Organisation Chart:.........................................................................................................................8
System Vision Document:................................................................................................................10
Problem Description.....................................................................................................................10
System Capabilities......................................................................................................................10
Business Benefits.........................................................................................................................10
Policies:..............................................................................................................................................12
Risk Analysis:....................................................................................................................................13
Cost Benefit Analysis:......................................................................................................................15
Bibliography:......................................................................................................................................17
NOTE: The above Index is ONLY ideas as an example….but
YOUR report should contain …all of these…..
Summary:
Do a SHORT summary as overview. You will likely need to modify this
when you get to Assignment 2 because you will have added various
information. It will be one or two paragraphs just to give context.
This is only here as a second paragraph holder for the summary. Pretty
brief heh?
OK…here is another
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!
Contents – BUT ONLY AS An EXAMPLE…Do NT JUST
COPY THIS!!!
Background Information:....................................................................................................................2
Business Functions:...........................................................................................................................3
Project Management:.........................................................................................................................4
Gantt Chart:.....................................................................................................................................5
PERT/CPM Chart:...........................................................................................................................8
Critical Path:....................................................................................................................................8
Total Duration:.................................................................................................................................8
Organisation Chart:.........................................................................................................................8
System Vision Document:................................................................................................................10
Problem Description.....................................................................................................................10
System Capabilities......................................................................................................................10
Business Benefits.........................................................................................................................10
Policies:..............................................................................................................................................12
Risk Analysis:....................................................................................................................................13
Cost Benefit Analysis:......................................................................................................................15
Bibliography:......................................................................................................................................17
NOTE: The above Index is ONLY ideas as an example….but
YOUR report should contain …all of these…..
Summary:
Do a SHORT summary as overview. You will likely need to modify this
when you get to Assignment 2 because you will have added various
information. It will be one or two paragraphs just to give context.
This is only here as a second paragraph holder for the summary. Pretty
brief heh?
OK…here is another
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!

2 | P a g e
Background Information:
Eat Organic Food is the manufacturer of certified organic food. The
organization was first established at the backyard of Ian along with some
unused land of neighbours. The organization has some farm hand for
assisting in farming activities. The organization is currently experiencing
increase in customer base. For managing the business properly, Ian is
looking forward to implement a new information system at Eat Organic
Food. The organization produces organic vegetables without using any
artificial fertilizer or pesticides. In order to prevent insect attack, Ian has
practiced companion planting approach. In addition to that, Eat Organic
Food produce different corps in cycles for attaining good soil health.
The organization does not work as a dealer of vegetables to local
markets. The customer can place orders over phone at least a day
before picking up the products so that product availability can be
managed. The organization manages the food boxes that customer
purchase weekly basis. The customer orders are informed directly to
Ruth. Finally the organization has implemented delivery approach and
appointed Mark and Marsha for delivery. The delivery is done every day,
however, the organization manages the number of trips delivery
personnel make.
The production of vegetables is done under the supervision of Ian and
Ruth handles the customer order and delivery processes.
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!
Background Information:
Eat Organic Food is the manufacturer of certified organic food. The
organization was first established at the backyard of Ian along with some
unused land of neighbours. The organization has some farm hand for
assisting in farming activities. The organization is currently experiencing
increase in customer base. For managing the business properly, Ian is
looking forward to implement a new information system at Eat Organic
Food. The organization produces organic vegetables without using any
artificial fertilizer or pesticides. In order to prevent insect attack, Ian has
practiced companion planting approach. In addition to that, Eat Organic
Food produce different corps in cycles for attaining good soil health.
The organization does not work as a dealer of vegetables to local
markets. The customer can place orders over phone at least a day
before picking up the products so that product availability can be
managed. The organization manages the food boxes that customer
purchase weekly basis. The customer orders are informed directly to
Ruth. Finally the organization has implemented delivery approach and
appointed Mark and Marsha for delivery. The delivery is done every day,
however, the organization manages the number of trips delivery
personnel make.
The production of vegetables is done under the supervision of Ian and
Ruth handles the customer order and delivery processes.
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!
⊘ This is a preview!⊘
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3 | P a g e
Figure 1: Organization Chart of Eat Organic Food
(Source: Created by Author)
Business Functions:
Warehouse Management: The system will be responsible for managing
the products in the warehouse. One person will be responsible for
entering the amount of products imported into the warehouse. The
warehouse data will be updated once again when a successful purchase
is made. The warehouse will also manage the availability of the raw
products.
Delivery Tracking: The system will track the delivery for each order.
The delivery will be marked as complete when delivery personnel will
update into the system. Each delivery will be done to the address
provided during order placement.
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!
Figure 1: Organization Chart of Eat Organic Food
(Source: Created by Author)
Business Functions:
Warehouse Management: The system will be responsible for managing
the products in the warehouse. One person will be responsible for
entering the amount of products imported into the warehouse. The
warehouse data will be updated once again when a successful purchase
is made. The warehouse will also manage the availability of the raw
products.
Delivery Tracking: The system will track the delivery for each order.
The delivery will be marked as complete when delivery personnel will
update into the system. Each delivery will be done to the address
provided during order placement.
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!
Paraphrase This Document
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4 | P a g e
Order Management: The system will manage all the orders placed by
the customers. The system will accept order from registered customers
only.
Payment Handling: The system will also handle the payment related
activities. The scope of payment handling process are payment to
supplier, customer payment and few more.
Project Management:
Task Name Duration
Eat Organic Food System Development 89 days
Requirement Analysis 11 days
Collect business requirements 4 days
Conduct Questionnaire 2 days
Conduct Interview 3 days
Convert Findings into System Requirements 3 days
Documentation of Requirements 1 day
Requirement Analysis Phase Complete 0 days
System Design 13 days
Study Requirement Specifications 2 days
Design System Architecture 1 day
Design Dynamic Models 2 days
Design Static Models 2 days
Design Data Flow 1 day
Design Database 1 day
Design UX of System 3 days
Design UI of System 4 days
Document Design Findings 1 day
System Design Phase Complete 0 days
Implementation 47 days
Implement User Interface of System 5 days
Write Codes 17 days
Develop System Units 25 days
Implementation Phase Complete 0 days
Integration and Testing 9 days
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!
Order Management: The system will manage all the orders placed by
the customers. The system will accept order from registered customers
only.
Payment Handling: The system will also handle the payment related
activities. The scope of payment handling process are payment to
supplier, customer payment and few more.
Project Management:
Task Name Duration
Eat Organic Food System Development 89 days
Requirement Analysis 11 days
Collect business requirements 4 days
Conduct Questionnaire 2 days
Conduct Interview 3 days
Convert Findings into System Requirements 3 days
Documentation of Requirements 1 day
Requirement Analysis Phase Complete 0 days
System Design 13 days
Study Requirement Specifications 2 days
Design System Architecture 1 day
Design Dynamic Models 2 days
Design Static Models 2 days
Design Data Flow 1 day
Design Database 1 day
Design UX of System 3 days
Design UI of System 4 days
Document Design Findings 1 day
System Design Phase Complete 0 days
Implementation 47 days
Implement User Interface of System 5 days
Write Codes 17 days
Develop System Units 25 days
Implementation Phase Complete 0 days
Integration and Testing 9 days
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!

5 | P a g e
Identify and Eliminate Bugs 2 days
Whitebox Testing 2 days
Blackbox Testing 2 days
Integrate Units of System 3 days
Integration and Testing Phase Complete 0 days
Deployment 4 days
Choose Suitable Host 2 days
Create Account 1 day
Deploy System 1 day
Deployment Phase Complete 0 days
Maintenance 5 days
Document Runtime Issues 1 day
Evaluate Issues 2 days
Install Patch 1 day
Fix Bugs 2 days
Maintenance Phase Complete 0 days
Gantt Chart:
WBS Task Name
0 Eat Organic Food System Development
1 Requirement Analysis
1.1 Collect business requirements
1.2 Conduct Questionnaire
1.3 Conduct Interview
1.4 Convert Findings into System Requirements
1.5 Documentation of Requirements
1.6 Requirement Analysis Phase Complete
2 System Design
2.1 Study Requirement Specifications
2.2 Design System Architecture
2.3 Design Dynamic Models
2.4 Design Static Models
2.5 Design Data Flow
2.6 Design Database
2.7 Design UX of System
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!
Identify and Eliminate Bugs 2 days
Whitebox Testing 2 days
Blackbox Testing 2 days
Integrate Units of System 3 days
Integration and Testing Phase Complete 0 days
Deployment 4 days
Choose Suitable Host 2 days
Create Account 1 day
Deploy System 1 day
Deployment Phase Complete 0 days
Maintenance 5 days
Document Runtime Issues 1 day
Evaluate Issues 2 days
Install Patch 1 day
Fix Bugs 2 days
Maintenance Phase Complete 0 days
Gantt Chart:
WBS Task Name
0 Eat Organic Food System Development
1 Requirement Analysis
1.1 Collect business requirements
1.2 Conduct Questionnaire
1.3 Conduct Interview
1.4 Convert Findings into System Requirements
1.5 Documentation of Requirements
1.6 Requirement Analysis Phase Complete
2 System Design
2.1 Study Requirement Specifications
2.2 Design System Architecture
2.3 Design Dynamic Models
2.4 Design Static Models
2.5 Design Data Flow
2.6 Design Database
2.7 Design UX of System
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!
⊘ This is a preview!⊘
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6 | P a g e
2.8 Design UI of System
2.9 Document Design Findings
2.10 System Design Phase Complete
3 Implementation
3.1 Implement User Interface of System
3.2 Write Codes
3.3 Develop System Units
3.4 Implementation Phase Complete
4 Integration and Testing
4.1 Identify and Eliminate Bugs
4.2 Whitebox Testing
4.3 Blackbox Testing
4.4 Integrate Units of System
4.5 Integration and Testing Phase Complete
5 Deployment
5.1 Choose Suitable Host
5.2 Create Account
5.3 Deploy System
5.4 Deployment Phase Complete
6 Maintenance
6.1 Document Runtime Issues
6.2 Evaluate Issues
6.3 Install Patch
6.4 Fix Bugs
6.5 Maintenance Phase Complete
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!
2.8 Design UI of System
2.9 Document Design Findings
2.10 System Design Phase Complete
3 Implementation
3.1 Implement User Interface of System
3.2 Write Codes
3.3 Develop System Units
3.4 Implementation Phase Complete
4 Integration and Testing
4.1 Identify and Eliminate Bugs
4.2 Whitebox Testing
4.3 Blackbox Testing
4.4 Integrate Units of System
4.5 Integration and Testing Phase Complete
5 Deployment
5.1 Choose Suitable Host
5.2 Create Account
5.3 Deploy System
5.4 Deployment Phase Complete
6 Maintenance
6.1 Document Runtime Issues
6.2 Evaluate Issues
6.3 Install Patch
6.4 Fix Bugs
6.5 Maintenance Phase Complete
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!
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7 | P a g e
PLACE GANTT CHRT ABOUT HERE
ID Task Name Duration Start Finish
0 Eat Organic Food System
Development
89 days Mon 3/25/19 Thu 7/25/19
1 Requirement Analysis 11 days Mon 3/25/19 Mon 4/8/19
2 Collect business requirements 4 days Mon 3/25/19 Thu 3/28/19
3 Conduct Questioannire 3 days Fri 3/29/19 Tue 4/2/19
4 Conduct Interview 2 days Wed 4/3/19 Thu 4/4/19
5 Convert Findings into System Requirements3 days Wed 4/3/19 Fri 4/5/19
6 Documentation of Requirements 1 day Mon 4/8/19 Mon 4/8/19
7 Requirement Analysis Phase Complete0 days Mon 4/8/19 Mon 4/8/19
8 System Design 13 days Tue 4/9/19 Thu 4/25/19
9 Study Requirement Specifications 2 days Tue 4/9/19 Wed 4/10/19
10 Design System Architecture 1 day Thu 4/11/19 Thu 4/11/19
11 Design Dynamic Models 2 days Fri 4/12/19 Mon 4/15/19
12 Design Static Models 2 days Fri 4/12/19 Mon 4/15/19
13 Design Data Flow 1 day Tue 4/16/19 Tue 4/16/19
14 Design Database 1 day Wed 4/17/19 Wed 4/17/19
15 Design UX of System 3 days Tue 4/16/19 Thu 4/18/19
16 Design UI of System 4 days Fri 4/19/19 Wed 4/24/19
17 Document Deisgn Fidnings 1 day Thu 4/25/19 Thu 4/25/19
18 System Design Phase Complete 0 days Thu 4/25/19 Thu 4/25/19
19 Implementation 47 days Fri 4/26/19 Mon 7/1/19
20 Implement User Interface of System 5 days Fri 4/26/19 Thu 5/2/19
21 Write Codes 17 days Fri 5/3/19 Mon 5/27/19
22 Develop System Units 25 days Tue 5/28/19 Mon 7/1/19
23 Implementation Phase Complete 0 days Mon 7/1/19 Mon 7/1/19
24 Integration and Testing 9 days Tue 7/2/19 Fri 7/12/19
25 Identify and Eliminate Bugs 2 days Tue 7/2/19 Wed 7/3/19
26 Whitebox Testing 2 days Thu 7/4/19 Fri 7/5/19
27 Blackbox Testing 2 days Mon 7/8/19 Tue 7/9/19
28 Integrate Units of System 3 days Wed 7/10/19 Fri 7/12/19
29 Integration and Testing Phase Complete0 days Fri 7/12/19 Fri 7/12/19
30 Deployment 4 days Mon 7/15/19 Thu 7/18/19
31 Choose Suitable Host 2 days Mon 7/15/19 Tue 7/16/19
32 Create Account 1 day Wed 7/17/19 Wed 7/17/19
33 Deploy System 1 day Thu 7/18/19 Thu 7/18/19
34 Deployment Phase Complete 0 days Thu 7/18/19 Thu 7/18/19
35 Maintenance 5 days Fri 7/19/19 Thu 7/25/19
36 Document Runtime Issues 1 day Fri 7/19/19 Fri 7/19/19
37 Evaluate Issues 2 days Mon 7/22/19 Tue 7/23/19
38 Install Patch 1 day Wed 7/24/19 Wed 7/24/19
39 Fix Bugs 2 days Wed 7/24/19 Thu 7/25/19
40 Maintenance Phase Complete 0 days Thu 7/25/19 Thu 7/25/19
4/8
4/25
7/1
7/12
7/18
7/25
F S T T S M W F S
Mar 3, '19 Apr 7, '19 May 12, '19 Jun 16, '19 Jul 21, '19
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!
PLACE GANTT CHRT ABOUT HERE
ID Task Name Duration Start Finish
0 Eat Organic Food System
Development
89 days Mon 3/25/19 Thu 7/25/19
1 Requirement Analysis 11 days Mon 3/25/19 Mon 4/8/19
2 Collect business requirements 4 days Mon 3/25/19 Thu 3/28/19
3 Conduct Questioannire 3 days Fri 3/29/19 Tue 4/2/19
4 Conduct Interview 2 days Wed 4/3/19 Thu 4/4/19
5 Convert Findings into System Requirements3 days Wed 4/3/19 Fri 4/5/19
6 Documentation of Requirements 1 day Mon 4/8/19 Mon 4/8/19
7 Requirement Analysis Phase Complete0 days Mon 4/8/19 Mon 4/8/19
8 System Design 13 days Tue 4/9/19 Thu 4/25/19
9 Study Requirement Specifications 2 days Tue 4/9/19 Wed 4/10/19
10 Design System Architecture 1 day Thu 4/11/19 Thu 4/11/19
11 Design Dynamic Models 2 days Fri 4/12/19 Mon 4/15/19
12 Design Static Models 2 days Fri 4/12/19 Mon 4/15/19
13 Design Data Flow 1 day Tue 4/16/19 Tue 4/16/19
14 Design Database 1 day Wed 4/17/19 Wed 4/17/19
15 Design UX of System 3 days Tue 4/16/19 Thu 4/18/19
16 Design UI of System 4 days Fri 4/19/19 Wed 4/24/19
17 Document Deisgn Fidnings 1 day Thu 4/25/19 Thu 4/25/19
18 System Design Phase Complete 0 days Thu 4/25/19 Thu 4/25/19
19 Implementation 47 days Fri 4/26/19 Mon 7/1/19
20 Implement User Interface of System 5 days Fri 4/26/19 Thu 5/2/19
21 Write Codes 17 days Fri 5/3/19 Mon 5/27/19
22 Develop System Units 25 days Tue 5/28/19 Mon 7/1/19
23 Implementation Phase Complete 0 days Mon 7/1/19 Mon 7/1/19
24 Integration and Testing 9 days Tue 7/2/19 Fri 7/12/19
25 Identify and Eliminate Bugs 2 days Tue 7/2/19 Wed 7/3/19
26 Whitebox Testing 2 days Thu 7/4/19 Fri 7/5/19
27 Blackbox Testing 2 days Mon 7/8/19 Tue 7/9/19
28 Integrate Units of System 3 days Wed 7/10/19 Fri 7/12/19
29 Integration and Testing Phase Complete0 days Fri 7/12/19 Fri 7/12/19
30 Deployment 4 days Mon 7/15/19 Thu 7/18/19
31 Choose Suitable Host 2 days Mon 7/15/19 Tue 7/16/19
32 Create Account 1 day Wed 7/17/19 Wed 7/17/19
33 Deploy System 1 day Thu 7/18/19 Thu 7/18/19
34 Deployment Phase Complete 0 days Thu 7/18/19 Thu 7/18/19
35 Maintenance 5 days Fri 7/19/19 Thu 7/25/19
36 Document Runtime Issues 1 day Fri 7/19/19 Fri 7/19/19
37 Evaluate Issues 2 days Mon 7/22/19 Tue 7/23/19
38 Install Patch 1 day Wed 7/24/19 Wed 7/24/19
39 Fix Bugs 2 days Wed 7/24/19 Thu 7/25/19
40 Maintenance Phase Complete 0 days Thu 7/25/19 Thu 7/25/19
4/8
4/25
7/1
7/12
7/18
7/25
F S T T S M W F S
Mar 3, '19 Apr 7, '19 May 12, '19 Jun 16, '19 Jul 21, '19
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!

8 | P a g e
Figure 1: Gnatt Chart of Eat Organic Food System project
(Source: Created by Author)
PERT/CPM Chart:
Critical Path:
There are four non-critical tasks in the project. These are install patch,
data flow design, database design and conduct interview. The path
marked in red in figure 1 is the critical path of this project.
Total Duration:
Total time required to complete this project is 89 days. The lengthiest
phase is the implementation. In the implementation phase, the actual
system is developed.
Organisation Chart:
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!
Figure 1: Gnatt Chart of Eat Organic Food System project
(Source: Created by Author)
PERT/CPM Chart:
Critical Path:
There are four non-critical tasks in the project. These are install patch,
data flow design, database design and conduct interview. The path
marked in red in figure 1 is the critical path of this project.
Total Duration:
Total time required to complete this project is 89 days. The lengthiest
phase is the implementation. In the implementation phase, the actual
system is developed.
Organisation Chart:
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!
⊘ This is a preview!⊘
Do you want full access?
Subscribe today to unlock all pages.

Trusted by 1+ million students worldwide

9 | P a g e
Figure 1: Organization Chart of Eat Organic Food
(Source: Created by Author)
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!
Figure 1: Organization Chart of Eat Organic Food
(Source: Created by Author)
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser

10 | P a g e
System Vision Document:
Problem Description
Eat Organic Food is facing various problems due to their manual and
backdated processes. The problems are as following.
Eat Organic Food cannot track the orders placed by the customers
Ruth cannot accurately track the payments done by the customer
Eat Organic Food cannot predict the sales of vegetables for
specific months
There is no approach available for tracking the overall process
Ruth cannot properly manage the deliveries of orders
Eat Organic Food cannot cover large geographical areas instead
of having good customer base opportunity
System Capabilities
The propose system will be able to handle most of the organizational
back office processes. The system will have an order management sub
system that can track and manage orders. The system can also
determine the amount of discount to be provided to loyal customers. The
customer relationship management sub system will handle customer
queries. The customer can provide feedback of the service. The CRM
will allow each customer to have account. These accounts will hold the
customer information and purchase history. The issue raised by the
customer will be handled by representative and update will be available
on the account. The CRM will analyse the customer purchase patterns
and generate vital information that can assist in making decision. The
system will also have a warehouse management sub system. This sub
system will handle entire process of warehouse from importing raw
materials to delivery of product. The warehouse system will integrate
delivery processes within itself.
Business Benefits
Eat Organic Food will be able to manage order more effectively
The CRM will allow the organization to provide better customer
service
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!
System Vision Document:
Problem Description
Eat Organic Food is facing various problems due to their manual and
backdated processes. The problems are as following.
Eat Organic Food cannot track the orders placed by the customers
Ruth cannot accurately track the payments done by the customer
Eat Organic Food cannot predict the sales of vegetables for
specific months
There is no approach available for tracking the overall process
Ruth cannot properly manage the deliveries of orders
Eat Organic Food cannot cover large geographical areas instead
of having good customer base opportunity
System Capabilities
The propose system will be able to handle most of the organizational
back office processes. The system will have an order management sub
system that can track and manage orders. The system can also
determine the amount of discount to be provided to loyal customers. The
customer relationship management sub system will handle customer
queries. The customer can provide feedback of the service. The CRM
will allow each customer to have account. These accounts will hold the
customer information and purchase history. The issue raised by the
customer will be handled by representative and update will be available
on the account. The CRM will analyse the customer purchase patterns
and generate vital information that can assist in making decision. The
system will also have a warehouse management sub system. This sub
system will handle entire process of warehouse from importing raw
materials to delivery of product. The warehouse system will integrate
delivery processes within itself.
Business Benefits
Eat Organic Food will be able to manage order more effectively
The CRM will allow the organization to provide better customer
service
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!

11 | P a g e
The warehouse management system will manage the product
availability perfectly
The organization will not experience any product unavailability issue
The customer payments will be secure
There will be in issue in managing payments
Eat Organic Food can control the productivity based on customer
requirements
The organization sales will be influenced by effective decision making
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!
The warehouse management system will manage the product
availability perfectly
The organization will not experience any product unavailability issue
The customer payments will be secure
There will be in issue in managing payments
Eat Organic Food can control the productivity based on customer
requirements
The organization sales will be influenced by effective decision making
This is a footer…I think that you should put something here to
help identify your report…and I am of very firm view that you
should NOT just copy this file seeking to use as a template!!
⊘ This is a preview!⊘
Do you want full access?
Subscribe today to unlock all pages.

Trusted by 1+ million students worldwide
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