System Analysis and Design Report: New Access Project Headspace

This report provides a comprehensive analysis and design for the New Access project, an information system launched by Headspace to store mental health stories of young people in New South Wales. It details FURPS non-functional requirements, including functionality, usability, reliability, performance, and security. The report also explores suitable cloud-based solutions, recommending a hybrid cloud approach, and discusses its strengths and weaknesses. Furthermore, it examines predictive and adaptive SDLC approaches, recommending the predictive approach for the New Access project due to its efficient planning and cost-effectiveness. The project aims to improve data management and provide better support for young patients with mental illness by reducing the need for repeated story narration.

Running head: SYSTEM ANALYSIS AND DESIGN
System Analysis and Design
Name of the Student
Name of the University
Author’s Note:

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SYSTEM ANALYSIS AND DESIGN
Table of Contents
Introduction................................................................................................................................2
Discussion..................................................................................................................................2
1. Non Functional Requirements............................................................................................2
1.1 Functionality................................................................................................................2
1.2 Usability.......................................................................................................................3
1.3 Reliability.....................................................................................................................3
1.4 Performance.................................................................................................................4
1.5 Security........................................................................................................................4
2. Cloud Solutions: Use of Several Types of Clouds.............................................................4
2.1 Strengths of Hybrid Cloud...........................................................................................5
2.2 Weaknesses of Hybrid Cloud.......................................................................................5
3. SDLC Approach.................................................................................................................6
3.1 Predictive SDLC Approach..........................................................................................6
3.2 Adaptive SDLC Approach...........................................................................................7
3.3 Recommended SDLC Approach..................................................................................7
Conclusion..................................................................................................................................8
References..................................................................................................................................9

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Introduction
New Access is a new project that is being launched by the organization of Headspace
in New South Wales. It an information system that would be storing the details of young
people, who are having severe mental illness (Jain & Paul, 2013). The patients are repeatedly
asked about their illness stories and hence they are extremely disturbed with this type of story
narration. This New Access project will be provide the information system that would store
their stories during the first time, when they are being told. This would be helpful for both the
health experts and patients as the treatment would be much easier. Moreover, this specific
project will be updating the details of the project subsequently, so that the information is
updated regularly (Krishna, 2013). The following report provides a brief discussion on New
Access project with various details. FURPS non-functional requirements will be given in this
report. Moreover, suitable cloud based solution will be described here and a proper SDLC
approach is recommended.
Discussion
1. Non Functional Requirements
The several non-functional requirements helps in the accurate identification of each
and every kind of vital quality within a typical system. FURPS or functionality, usability,
reliability, performance as well as security is one of the major non-functional requirement for
any project (Botta et al., 2016). The operation of the systems is being judged with the non-
functional requirements. The system architecture is eventually detailed with these
requirements.
1.1 Functionality
Functionality is the most important non-functional requirement of the New Access
project. Headspace has implemented this project for providing much updated treatments to

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the patients, having mental illness. They do not feel comfortable in repeating their stories to
the doctors and other health experts (Herbst, Kounev & Reussner, 2013). Moreover, the easy
accessibility of confidential data is also possible. The regular updates of the data are also
obtained from this project and hence the devices related to this information system requires
good maintenance and proper up gradation. The main feature of this information system is
that it enables adaptability.
1.2 Usability
Usability is the next important non-functional requirement of the core project of New
Access in Headspace. The efficiency and effectiveness would be eventually checked as well
as maintained within this project of New Access. The non functional requirement of usability
is the major learning capability and the utilization of every type of project and object (Wei et
al., 2014). The overall complexity of this particular system will be much less than any other
information system. The interface will be completely user friendly.
1.3 Reliability
The third and another vital non-functional requirement of the New Access project in
Headspace organization is the reliability. This specific project is extremely reliable as all the
experts involved with this particular project, are extremely talented and experienced in
comparison to other professionals (Gupta, Seetharaman & Raj, 2013). The young patients,
having mental illness, subsequently repeat their medical stories to the health professionals
and this particular issue is easily solved with the proper involvement of New Access project.
It could store the several stories when these are told for the very first time. Being a
technology oriented system, New Access can have the ability of managing confidential data
easily and promptly.

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1.4 Performance
The next important non functional requirement for this project of the New Access
within the organization of Headspace is its performance. This particular project eventually
consists of a major ability to provide good performance to the data or information than
another method of treatment. The total performance of New Access project in Headspace is
substantially considered as a major requirement (Almorsy, Grundy & Müller, 2016). Only
experienced health professionals will be included in the project and hence the performance of
this system is eventually up graded regularly. Another important factor of performance for
this project of New Access is that this would provide emergency services to the respective
patients and thus a better performance rate is possible here. The better information flow is the
next vital performance factor in this project. Furthermore, the response time is extremely less
in the system.
1.5 Security
The final non functional requirement for FURPS for this New Access project in
Headspace is security. There are three important features that are connected to the factor of
security in FURPS. The three features are scalability, testability and configurability. These
three basic features have their own advantages and disadvantages (Whaiduzzaman et al.,
2014). As a whole, it is extremely effective and efficient for the project of New Access and
hence could be properly maintained without much complexities.
2. Cloud Solutions: Use of Several Types of Clouds
Cloud computing is the most effective and popular technology of data transferring
over the Internet. Moreover, this technology is extremely faster than all other services. There
are three types of deployment models of cloud solutions and these are as follows:

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i) Private Cloud: This is the first type of cloud deployment model (Avram, 2014). The
data is shared amongst the private users and thus the services are extremely safe and secured
as data access from the external parties are solely eradicated here.
ii) Public Cloud: This is the second type of cloud deployment model, where the
services are eventually rendered on the open network. Security is quite high here and this is
mainly because of the complex architecture.
iii) Hybrid Cloud: This is the final cloud deployment model and it is the proper
amalgamation of public and private clouds (Oliveira, Thomas & Espadanal, 2014). Hence, it
is the most effective cloud solution.
The suitable cloud solution is hybrid cloud for the project of New Access. As the
benefits of both private and public clouds are present here, it is the best solution.
2.1 Strengths of Hybrid Cloud
The major strengths of the hybrid clouds are listed below:
i) Less Consumption of Time: The overall consumption of time is extremely less and
hence the latency is also reduced.
ii) Higher Flexibility: The overall flexibility and scalability of the hybrid cloud are
extremely high is respect to the other services of cloud (Xiao & Xiao, 2013).
2.2 Weaknesses of Hybrid Cloud
The main weaknesses of the hybrid clouds are listed below:
i) Extremely Expensive: The hybrid cloud is extremely expensive and thus is not
afforded by any user.
ii) Weak Networks: Hybrid cloud does not provide stronger network and thus issues
are common for the users (Sanaei et al., 2014).

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3. SDLC Approach
The software development life cycle or SDLC approach could be stated as the main
competency domain, which is then used in the information systems, software engineering as
well as systems engineering to properly describe the complete procedure of planning,
creating and finally testing or deployment of IS or information system (Sadiku, Musa &
Momoh, 2014)). The basic deployment of the project of New Access within the organization
of Headspace. It is extremely effective and efficient for all types of projects in various
companies.
Two specific types of approaches in the software development life cycle are known as
the predictive as well as adaptive approach. The functions of these two approaches are quite
high and hence these are extremely popular.
3.1 Predictive SDLC Approach
The first software development life cycle approach suitable for the New Access
project is predictive approach. The project life cycle could be easily monitored with this
approach. This specific approach is properly applied as soon as the respective project
schedules is absolutely clear and definite (Khan et al., 2013). The major pros as well as cons
of this typical predictive approach of SDLC are given below:
Pros:
i) The first and the foremost advantage of the predictive approach is that the complete
project plan is proper as well as accurate in nature.
ii) Another important advantage of predictive approach can be stated as that the
respective schedule and scope of the project of New Access is absolutely proper and clear.
iii) Project progress is properly tracked by this approach and hence it is quite popular.

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Cons:
i) The most significant disadvantage of this predictive approach is that the project
plan could not be altered at all (Xiao & Xiao, 2013).
ii) Moreover, the project manager cannot take the feedbacks of the clients into
consideration.
3.2 Adaptive SDLC Approach
This is the next kind of approach of software development life cycle for this specific
project of the New Access in the organization of Headspace. In this particular approach, the
overall project plan is not properly completed even before the project was started. Various
deliverables of this project are being provided in all the stages or phases of the project
(Oliveira, Thomas & Espadanal, 2014). The major pros as well as cons of this typical
adaptive approach of SDLC are given below:
Pros:
i) The main advantage of this approach is that this approach allows modifications in
all the stages of projects.
ii) The project manager considers the feedback of clients.
Cons:
i) The major disadvantage of this particular approach is that it is extremely expensive
than all other SDLC approaches.
ii) Project schedule as well as scope are not at all clear in the adaptive approach
(Whaiduzzaman et al., 2014).

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3.3 Recommended SDLC Approach
The youth generation with mental illness are undergoing various issues since they
have to repeat the stories again and again for their doctors, nurses and any other health
professionals. Hence, the mental stability of these young patients are disturbed eventually.
New Access would be solving all of these problems properly. To implement the specific
system of New Access, the selection of predictive approach would be the best of software
development life cycle or SDLC. The planning of this approach is much efficient and it is
cost effective in nature.
Conclusion
Therefore, from the discussion, conclusion can be drawn that the project of New
Access is being launched by the organization of Headspace for the core purpose of
improvising the data management of this company. The young people, aging between 18 to
25 years are often victims of mental illness in New South Wales of Australia. It has been
observed that these young patients, with mental illness often find it uncomfortable to share
their details again and again with the doctors and other health experts. Moreover, they even
feel agitated while sharing these stories and hence their mental health is affected majorly. For
solving these above mentioned issues, the organization of Headspace has taken the decision
to implement a new project, known as New Access. This above provided report has properly
described the specific non-functional requirements of FURPS or functionality, usability,
reliability, performance and lastly security for the project of New Access in Headspace
organization. A respective cloud based solution is being proposed here after the analysis of
three cloud deployment models. Hybrid cloud is being selected here and the strengths and
weaknesses are also provided here. Finally, a suitable SDLC approach is also selected after
describing the various merits and demerits of the two distinct approaches.

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References
Almorsy, M., Grundy, J., & Müller, I. (2016). An analysis of the cloud computing security
problem. arXiv preprint arXiv:1609.01107.
Avram, M. G. (2014). Advantages and challenges of adopting cloud computing from an
enterprise perspective. Procedia Technology, 12, 529-534.
Botta, A., De Donato, W., Persico, V., & Pescapé, A. (2016). Integration of cloud computing
and internet of things: a survey. Future Generation Computer Systems, 56, 684-700.
Gupta, P., Seetharaman, A., & Raj, J. R. (2013). The usage and adoption of cloud computing
by small and medium businesses. International Journal of Information
Management, 33(5), 861-874.
Herbst, N. R., Kounev, S., & Reussner, R. H. (2013, June). Elasticity in Cloud Computing:
What It Is, and What It Is Not. In ICAC (Vol. 13, pp. 23-27).
Jain, R., & Paul, S. (2013). Network virtualization and software defined networking for cloud
computing: a survey. IEEE Communications Magazine, 51(11), 24-31.
Khan, A. N., Kiah, M. M., Khan, S. U., & Madani, S. A. (2013). Towards secure mobile
cloud computing: A survey. Future Generation Computer Systems, 29(5), 1278-1299.
Krishna, P. V. (2013). Honey bee behavior inspired load balancing of tasks in cloud
computing environments. Applied Soft Computing, 13(5), 2292-2303.
Oliveira, T., Thomas, M., & Espadanal, M. (2014). Assessing the determinants of cloud
computing adoption: An analysis of the manufacturing and services
sectors. Information & Management, 51(5), 497-510.

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Sadiku, M. N., Musa, S. M., & Momoh, O. D. (2014). Cloud computing: opportunities and
challenges. IEEE potentials, 33(1), 34-36.
Sanaei, Z., Abolfazli, S., Gani, A., & Buyya, R. (2014). Heterogeneity in mobile cloud
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Whaiduzzaman, M., Sookhak, M., Gani, A., & Buyya, R. (2014). A survey on vehicular
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