System Analysis and Design Report: Case Study of Grow Your Business

This report provides a system analysis and design for 'Grow Your Business,' an organic food producer. The business, started by John, faces challenges in managing orders and customer data due to its growth. The report analyzes the current state of the business, including its organizational structure and order processing methods. It identifies the need for a new information system to automate order handling, manage customer databases, and streamline billing processes. The proposed system aims to reduce errors in order fulfillment and improve overall efficiency. The report highlights the benefits of the new system, such as automated billing and improved customer service, and includes relevant academic references supporting the analysis and proposed solutions. The core objective is to enhance operational efficiency and customer satisfaction through strategic information system implementation.

Running head: SYSTEM ANALYSIS AND DESIGN
System Analysis and Design
[Name of the Student]
[Name of the University]
[Author note]

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SYSTEM ANALYSIS AND DESIGN
Summary:
Grow Your Business is a producer of foods which are certified to be organic and
this was started by John in his large backyard and besides this he also utilized the unused
land of the neighbors. The business prospect expanded as John moved into his family
property which was previously used as a dairy farm. Besides this after moving to his family
property John turned most of the pasture ground into vegetable fields. The foods produced by
the business was of high quality so the customers were ready for paying top dollars for the
product. Besides this John did not sell any of his produced food in the local markets as his
customers come to him so there was no need for him to visit the markets. All the business
deals were done over the phone where the customer have to place an order before the came to
pick up the order which initially made John to work over a long list of vegetables and this
took a long time as john had to look from the starting of the list till the end of the list. John
belonged to a family of farmers and besides this he was also passionate and dedicated
towards growing of vegetables. So he started growing vegetables without the usage of any
kind of pesticides or artificial fertilizers which means that it was totally done in an organic
way. Before starting this business john used to work as a mechanic but now he is totally
dedicated towards growing of the vegetables and selling those vegetables. For taking the
orders John used to talk to the customers on phone but now with growing demand they are
thinking of moving towards the adoption of a new Information System.

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SYSTEM ANALYSIS AND DESIGN
Organization chart for the business.
John Jane
CharlieChris ChristinaCatty
Sam
Other
Employees
SamanthaMarkMarsha
Netta
Nick
Noeletta
Noel
Terry
Tina
Associated with providing assistance in the production
process
Associated with taking orders in phone
Responsible for management of accounts
Associated with the maintenance of the
machineries needed for production
Responsible for the delivering of the products

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SYSTEM ANALYSIS AND DESIGN
Use of the new information system
The New Information System that is to be deployed would be utilized for the purpose of
handling the ordering the process. The main reason for the purpose of the implementation of the
Information system is for saving time along with the handling of the customer database and the
bills. Tracking and documentation would be greatly helping in the solving various kind of issues.
By adaptation of the Information system “Grow Your Business” would become capable of
delivering their food products without any kind of errors besides this the billing procedure would
also become automated so making the process of purchasing much more easy. The information
system would be associated with the elimination of various kind of errors which includes the
errors in the accounts, errors in providing the right delivery to the right person, delay in delivery,
and many more.

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SYSTEM ANALYSIS AND DESIGN
Bibliography:
Arvidsson, V., Holmström, J. and Lyytinen, K., 2014. Information systems use as strategy
practice: A multi-dimensional view of strategic information system implementation and use. The
Journal of Strategic Information Systems, 23(1), pp.45-61.
Kateb, M., Swies, R., Obeidat, B. and Maqableh, M., 2015. An investigation on the critical
factors of information system implementation in Jordanian information technology
companies. European Journal of Business and Management, 7(36), pp.11-28.
Laudon, K.C. and Laudon, J.P., 2016. Management information system. Pearson Education
India.
Liang, C., Gu, D., Tao, F., Jain, H.K., Zhao, Y. and Ding, B., 2017. Influence of mechanism of
patient-accessible hospital information system implementation on doctor–patient relationships: A
service fairness perspective. Information & Management, 54(1), pp.57-72.