This report provides a comprehensive system analysis and design for Headspace, a mental health organization. It begins with an executive summary and introduction, outlining the organization's goal of building a system to capture patient stories. The report then delves into non-functional requirements, including critical system qualities, system interfaces, and user interface requirements, alongside the FURPS+ model. Comparisons between functional and non-functional requirements are discussed. The report evaluates the strengths and weaknesses of cloud-based solutions for storing mental health data, considering factors like cost-effectiveness, usability, and security. Furthermore, it explores System Development Life Cycle (SDLC) approaches, comparing predictive and adaptive methodologies, specifically Waterfall and Agile, and concludes with a recommendation for the project. The report is related to the Australian mental health organization Headspace.