ITC211 System Analysis: Use Case and Stakeholder Analysis Report

This report provides a system analysis of the My Health Record system, beginning with a stakeholder map that identifies key internal and external stakeholders, categorized into internal operation, external operation, internal executive, and external executive. The report details the roles and responsibilities of each stakeholder, including patients, system administrators, healthcare staff, government entities, and system analysts. A questionnaire is included, designed to gather insights from internal stakeholders such as staff, nurses, and doctors, addressing potential benefits, challenges, and security considerations related to the system. Furthermore, a use case diagram illustrates the interactions between various actors (nurses, doctors, administrators, patients, and cloud vendors) and the system, outlining functionalities such as login, data input, and system maintenance. The analysis aims to provide a comprehensive overview of the system's structure, stakeholders, and operational processes within the Tele-Health Record system.