This report provides a comprehensive system analysis and design for the New Access project, a healthcare information system aimed at improving mental health services for young adults aged 18-25. The report begins by outlining the non-functional requirements using the FURPS model (Functionality, Usability, Reliability, Performance, and Security) to evaluate the system's operational qualities. It then explores cloud solutions, recommending a hybrid cloud approach due to its flexibility and advantages of both public and private clouds, while acknowledging its cost and network limitations. The report further discusses the Software Development Life Cycle (SDLC) approaches, comparing predictive and adaptive methods, and ultimately recommends the predictive SDLC for the New Access project, citing its benefits in project planning and cost-effectiveness. The report concludes by summarizing the project's goals, emphasizing the importance of data management, and highlighting the benefits of the proposed system for both patients and healthcare professionals.